Firefox Community Forum

Firefox keeps shutting down and it will open up when I tap on the icon. I have to reload it to make it work, It seems like I have to do this everytime I shut the pc.

The dialogue box says "The application is exiting and cannot service this request"

Nonetheless Firefox seem to be functioning as I would expect apart from the irritating appearance of the dialogue box that I have described.

I attached a scan of the dialogue box - how do I prevent it appearing and/or is it signifying anything important,

Windows 11 Home Version 25H2

I don't want to spend any more on my PC. It was the largest amount of money I had ever seen when I first bought it. Even if I have way more resources now, I don't believe that a few faulty locations in my memory should be causing so many problems for myself and for developers who have no clue why their users keep crashing.

It is either my RAM or VRAM. Disabling XMP on my RAM dampened these issues but couldn't fully solve them.

It's exactly as I said. Normal programs just crash. Kernel-level programs or anti-cheats can entirely blue screen my PC. It all has to do with where these programs are writing to in my hardware. It's only a few locations that I have faulty. Most programs work fine. Most games work fine. Most crashes are very transient.

Firefox is a transient and common crasher for me. It's so painful to be scrolling a page and have the page crash, just for the previous page to load instead of the newer one that I was on, and on top of that I could also be losing work or effort.

I know this isn't exactly a dev support page, but this problem is so recurring that I don't know what to think anymore. There has to be a way to check which memory locations are fried without causing a bluescreen or crashing the program. Maybe it's a Windows issue and devs could easily fix it, if it weren't for Windows bottlenecks like labelling the faulty locations as "protected". I've seen at least 1 crash where the output said something like "Error: tried writing to protected location" blah blah blah then it spit out some hexcode or exact location and blahblahblah. And that was the entire error message.

Since the latest Firefox update, it has frozen the app & crashed my computer multiple times within a few days; it has also caused problems logging into my primary bank account ("access denied") but has nothing to do with the bank (I called the bank; no problems there, but they suggest using Chrome browser. NO WAY!) Every time Firefox has updated the past few months, it has interfered with my password vault’s proper functioning {Last Pass}. I am using a late 2012 Mac mini, running OS 10.15.1 (the newest acceptable OS for my computer). I attribute some of the problem to their adding a number of new features without making certain the basic app is stable.

Responses should be addressed to [edited email from community support forum]

for years now I have had this issue when browsing. It is so annoying. I have tried all the suggested troubleshooting. I deleted all extensions. This helped for a while, but not for long. Now it's so tedious to browse that I am thinking of getting rid of Firefox. It has just become unusable and no one can seem to fix it. I am using Windows 10 and no extensions. It often happens when I first open a page and while the page is being pulled up.

As I write I am seriously considering walking away from using Firefox and advising all my friends to not use it.

Every time a programme does a update on my desktop, which is several times a week, it crashes Firefox and I get endless messages all day to keep rebooting Firefox.

It is getting extremely aggravating, frustrating and making me very annoyed.

This is supposed to be a modern browser with no big issues, supposedly easier to use than others? not on my desktop it is not and has not been for several months.

Hello,

I would like to report a potential bug in Mozilla Firefox related to recent updates.

After downloading a PDF file and opening it directly in the browser, the tab crashes. Following this crash, it becomes impossible to open any files (regardless of file type) within the browser — every attempt results in another tab crash. The crash report cannot be reviewed, as the tab fails immediately and can only be closed.

As a temporary workaround, changing the default PDF handler to an external application prevents the issue. However, this is not a viable solution for us, since some of our internal systems require PDFs to open directly in the browser after download.

We have verified that this issue does NOT occur in version 148.0.2 — everything works correctly there. However, after updating to version 149.0, the problem reappears consistently. Firefox also automatically updates after synchronization, making it difficult to remain on a stable version.

According to the release notes, there were changes in PDF handling in recent updates, so this may be related to a technical regression.

Could you please investigate this issue or advise on a proper fix or workaround?

Best regards, Daniel Mazur VanityStyle IT Specialist

Tabs will crash over and over again. I can barely look at any given page for longer than a minute or two. What happened?? Firefox was never like this before. It just crashed in the middle of me typing this LMAO. Using Brave in the meantime. This is ridiculous.

Hello, I have been experiencing tab crashes while watching MSNOW at 4pm eastern. These have also occurred in troubleshooting mode. I have submitted the error codes and pasted the most recent five here. I also received an error code which to the best of memory stated to possibly reinstall firefox. Any assistance would be appreciated. Regards Bruce Caress

Firefox frequently and continuously force-closes the entire program on me, multiple times a day. I have tried updating my computer, checking for Firefox updates, and any extension updates that could be affecting this. HOW DO YOU MAKE THIS STOP?

Following my traumatic brain injury I do have a reading disability search that perusing your articles could take me up to a week.

As you see I am running Windows 10 on a laptop which Microsoft said I was good for another year using this OS. Your latest download executed and after 2 reboots continuously crashes after trying to view any of the five windows a browser I had open with multiple tabs in each.

All the tabs, in both my profiles are constantly crashing. I cannot keep at a task for more than a few minutes without needing to restart the tab. Is this a setting problem? I've cleared the cache, and reset Firefox, to no avail. Thank you for any relevant advice and/or assistance.

My browser started crashing after the latest update, and it still crashes even in Safe Mode. It doesn’t close immediately upon opening; instead, it shuts down suddenly after about one minute or longer. This issue never occurred before and only started appearing after the recent update. My system is Windows 11, with the following detailed information: Edition: Windows 11 Pro Version: 23H2 Install date: September 17, 2023 OS build: 22631.5624 Experience: Windows Feature Experience Pack 1000.22700.1106.0