Showing questions tagged: Show all questions

Please unblock challenges.cloudflare.com to proceed.

Hello, I noticed past few months I'm getting this message from cloudflare after using certain websites while using Firefox on Desktop. I have refresh Firefox every time … (read more)

Hello,

I noticed past few months I'm getting this message from cloudflare after using certain websites while using Firefox on Desktop. I have refresh Firefox every time this happens I tried disabling my adblockers, lowering settings, and disabling my Pi-Hole the issue still persists. Does anyone know what the issue might be or someone else experiencing this?

Asked by Fu Xuan 2 months ago

Last reply by zeroknight 2 months ago

pixels when playing video

Hi I have a problem when I play a video I get pixels I've seen that other users have the same problem I tried some of the solutions like disabled hardware acceleration … (read more)

Hi

I have a problem when I play a video I get pixels I've seen that other users have the same problem I tried some of the solutions like disabled hardware acceleration and change some stuff on about:config (media.windows-media-foundation.use-nv12-format. double-click it and change its value to false) and use safe mode but nothing seems to work

What can I do?

Asked by Andy.Andy 5 months ago

Last reply by Terry 4 months ago

FF 116.0 having loading issues with webpages

I got the v116.0 update yesterday and since then, there's been some annoying hiccups with loading webpages. It's not a specific site that is having an issue and it seems… (read more)

I got the v116.0 update yesterday and since then, there's been some annoying hiccups with loading webpages.

It's not a specific site that is having an issue and it seems completely random. The best I can say is that if I just do websearches from the default Duckduckgo engine or if I use !g to search google through it, eventually i'll hit the hiccup.

What seems to happen is that i'll try to go to the website/perform a search and then it will just load a blank white page and hang there. None of the browsing function buttons will be available (so can't click refresh) but if I highlight the address bar and hit enter again, it will suddenly load without issue.

Asked by rainzersaurus 4 months ago

Last reply by cor-el 1 month ago

Youtube not working July 2023 stuck loading, "if playback doesn't begin shortly, try restarting your device"

Recently YT is barely loading videos with the message "if playback doesn't begin shortly, try restarting your device" or it simply stuck tried on edge and it doesn't happ… (read more)

Recently YT is barely loading videos with the message "if playback doesn't begin shortly, try restarting your device" or it simply stuck tried on edge and it doesn't happened can anybody help me diagnose this problem?

Restarting FF doesn't always work has to be done multiple times, and it soon breaks after browsing or restarting the browser

The grey bar on the player does load but the player never plays its just back

Asked by bhr883 4 months ago

Last reply by zeroknight 4 months ago

Firefox backspace doesn't work in new iCloud Calendar on the web...

Hi all, Apple has revised/updated their iCloud web portal. The backspace key no longer registers in the iCloud Calendar app on the web. This is specific to Firefox on … (read more)

Hi all,

Apple has revised/updated their iCloud web portal. The backspace key no longer registers in the iCloud Calendar app on the web. This is specific to Firefox on Windows - I've tried other web browsers to access iCloud web portal and Chrome's backspace key registers so its not an Apple iCloud problem, just Firefox. Is there a setting or do I have to wait for an update?

Thanks in advance.

Asked by wm_cheng 1 month ago

Last reply by cor-el 3 weeks ago

Firefox update broke WhatsApp Copy & Paste

Hello, On newest updated Firefox 116.0.3 (64-bit), Windows 10 Home 10.0.19045. WhatsApp Web has also been updated to latest version. This morning, Web WhatsApp has lost … (read more)

Hello,

On newest updated Firefox 116.0.3 (64-bit), Windows 10 Home 10.0.19045. WhatsApp Web has also been updated to latest version. This morning, Web WhatsApp has lost the ability to Copy & Paste - cannot paste anything into the WhatsApp window or chats in Firefox, either from Firefox or from other apps such as Notepad.

WhatsApp Web C&P works perfectly in Chrome as of now. Please look into this.

Reddit Thread with reports on the same issue: https://www.reddit.com/r/whatsapp/comments/wk1uiz/cant_copy_and_paste_from_m365_into_whatsapp_web/jwjiv47/

Thanks!

Asked by windflare 3 months ago

Last reply by James 3 months ago

Cannot Access any websites today - PR_CONNECT_RESET_ERROR

As of this morning I am unable to load any websites on Firefox. It last worked around midnight last night. Every time I get PR_CONNECT_RESET_ERROR. I've tried two diff… (read more)

As of this morning I am unable to load any websites on Firefox. It last worked around midnight last night.

Every time I get PR_CONNECT_RESET_ERROR. I've tried two different networks, I've removed all add-ons and extensions. I've double checked and there isn't a proxy. I've tried turning off any anti-virus software (Kaspersky). I've restarted my computer. Nothing works. The problem persists in troubleshooting mode as well. I've run out of things to try and am desperate.

Asked by LK85 3 months ago

Last reply by jonzn4SUSE 3 months ago

Cannot log into websites using Firefox

I'm not able to log into at least two different websites after installing Firefox on a brand new computer (e.g., actblue.com). The page merely reloads as if I didn't ente… (read more)

I'm not able to log into at least two different websites after installing Firefox on a brand new computer (e.g., actblue.com). The page merely reloads as if I didn't enter the log in information correctly.

  • The websites log in just fine on Chrome, so I know it's not an issue with the websites per se. So it seems to be limited to only when I use the Firefox browser.
  • I've disabled extensions, removed them, and tested in Safe Mode, but the problem persists. That leads me to believe the problem is something with the Firefox browser specifically.
  • Cookie restrictions are only on Standard, not Strict; I even using a Custom setting to allow cookies to be tracked.
  • I've tried clearing the cache and cookies.
  • I've deleted the cookie file, thinking it might be corrupted.
  • I've restarted Firefox several times.
  • I've restarted the laptop twice.

None of that has worked. I'm out of ideas.

Asked by harpvictory 3 months ago

Last reply by zeroknight 2 months ago

Some or all characters not showing correctly

Hi all, I’m trying to make aware people of the recent Google movements to close gate the internet to their services and I suggest to folks to move to Firefox. One of my… (read more)

Hi all,

I’m trying to make aware people of the recent Google movements to close gate the internet to their services and I suggest to folks to move to Firefox.

One of my colleagues encounters a problem clearly visible on the image attached (it shows correctly on my mac).

It's not as bad on my mac, where I only have issues every now and then - I received an email this morning on my work email, and all the apostrophes were replaced with Registered symbol (R in a circle).

I noticed that not allowing websites to use their own fonts fixes the issue (unticking "Allow pages to choose their own fonts, instead of your selections above") but I would like to be able to view sites the way the developers intented rather than forcing my browsers default fonts.

Any ideas?

Many thanks

Asked by services26 4 months ago

Last reply by cor-el 4 months ago

Improper loading of the website

Mr. or Mrs., Hi, There are blank pages on the website (page cannot be accessed). Making use of construction site security guards at https://prosecurityguard.com/construc… (read more)

Mr. or Mrs., Hi, There are blank pages on the website (page cannot be accessed). Making use of construction site security guards at https://prosecurityguard.com/construction-site-security-guards/ Despite appearing to have been contacted in the upper left corner, the page is blank. Is there a reason why the website won't load properly for Mozila?

Asked by Eldridgereaves 5 3 weeks ago

Last reply by cor-el 3 weeks ago

HTML links not working in Firefox

Can you tell me why these links will work in Chrome, Edge, etc; but not in Firefox? They are used for navigation on our website and our customers using Firefox are the o… (read more)

Can you tell me why these links will work in Chrome, Edge, etc; but not in Firefox? They are used for navigation on our website and our customers using Firefox are the only ones having issues. The links are not clickable for them.

Asked by j.brewster974 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

It says on the website that this page is broken.

It says on the website that this page is broken. Dear Sir or Lady According to the website, this page is broken. [removed Ad site] Despite the fact that the page is now… (read more)

It says on the website that this page is broken.

Dear Sir or Lady According to the website, this page is broken.

[removed Ad site] Despite the fact that the page is now blank, the website emblem in the top left corner indicates that contact has been made. Anyone aware of the reason why Firefox cannot load the website?

Asked by norvetopnex 6 months ago

Last reply by cor-el 5 months ago

Why can't I use right-click to open in new tab on youtube videos?

I don't understand what happened in the last 10 minutes where both my pc and my laptop can no longer open youtube videos in a new tab by right-clicking. I haven't made an… (read more)

I don't understand what happened in the last 10 minutes where both my pc and my laptop can no longer open youtube videos in a new tab by right-clicking. I haven't made any changes, I haven't downloaded anything or installed anything new. The last firefox update for both machines happened yesterday between 1 and 2 in the afternoon. 18 hours after an update, I just lose a basic feature? I'm able to right-click and open youtube vids in edge. So it has to be a firefox thing... Any ideas or suggestions?

I've attached a pic to show you my right-click menu. I've never seen this menu before.

Asked by darthno2 5 months ago

Last reply by cor-el 5 months ago

Website main image no longer displays

Hello, My website main image has displayed via Firefox browsers seamlessly for years. However, recently when visiting my website via Firefox browsers the main image no l… (read more)

Hello,

My website main image has displayed via Firefox browsers seamlessly for years. However, recently when visiting my website via Firefox browsers the main image no longer displays.

I have cleared cache, and followed all direction provided on the mozilla support site and the image does not display. It displays via other browsers and also on tablets and mobile but again not Firefox any longer.

My website is: https://herlifetherapist.com

Could you please assist in sharing how this happened and how this issue may be resolved?

Thank you

Asked by Mimi 2 months ago

Last reply by cor-el 2 months ago