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I have downloaded the latest version of of Firefox and it keeps asking me to install the latest version. Also, when I ask for it to search for the latest version it fails.

I have the latest version of Firefox. I still keep getting the prompts to download the latest version. When I go to system info, it shows I have the latest version it i… (read more)

I have the latest version of Firefox. I still keep getting the prompts to download the latest version. When I go to system info, it shows I have the latest version it is asking me to download. When I do a manual search for the latest version, it always says it failed to search for the latest download.

Open 1 242

Firefox Update Popup

Mozilla support articles frequently state that Firefox does not use popups for browser updates. However, I periodically receive popups from the toolbar stating that Firef… (read more)

Mozilla support articles frequently state that Firefox does not use popups for browser updates. However, I periodically receive popups from the toolbar stating that Firefox couldn't update automatically. The attached picture is an example from the web but looks just like the popups I receive. The issue typically either resolves itself or I download from the Firefox website and reinstall. In a rush/moment of weakness, I recently clicked the link in the popup. It took me directly to the Firefox website where I regrettably downloaded and updated the browser. I've since run multiple Norton and Malwarebytes scans, which have found no issues. It may be a difference in the definition of popups (from the toolbar vs within a browser page)... Is this a legitimate update message from Firefox? If it is not, are there any other steps I should take (e.g., reinstall Firefox)? I appreciate your help!

Open 1 185

All Browsing Data Gone after Update

So I guess my Firefox update to ver. 147 from 146 by its auto update feature, but I realized all the past personal data (ie, history, cookies, passwords, profile, etc) wa… (read more)

So I guess my Firefox update to ver. 147 from 146 by its auto update feature, but I realized all the past personal data (ie, history, cookies, passwords, profile, etc) was gone.

I have Mozilla Account (I think it's the same as Firefox Account back in the old days), so my personal data is now retrieved from some device as far as possible, but I lost local personal settings like Shortcuts on the main page on my laptop,p which is the main device to do everything.

I can't help what happened to me, and I will rebuild what I used to be on that day, but I am curious if it's just me, or there is some logic to cause this data loss.

Open 3 184

"Firefox is being updated by another instance" is driving me crazy !

Since I upgraded from FF128-esr to FF140-esr I always get the "Firefox is being updated by another instance" This is really driving me crazy, as I checked / did / .... ev… (read more)

Since I upgraded from FF128-esr to FF140-esr I always get the "Firefox is being updated by another instance" This is really driving me crazy, as I checked / did / .... everything (and even more) I found on the internet related to that.

Nothing helps !

Creating and using a new default profile didn't help

Finally I ended up uninstalling FF completely (making sure no -zero- leftovers remained in ProgramFiles, AppData a.s.o.), and reinstalled FF140.7.0-esr freshly. After installation I started FF immediately with the created default profile (only existing one) --> SAME THING : "Firefox is being updated by another instance"

And this is really a FF140 thing, when I go back to FF128, on the same computer, same profiles, ...., the problem is gone.

I would like to know in detail what checks are really done by FF to decide to give that "Firefox is being updated by another instance"

Open 11 129

Updates

Every time, every day that I open firefox I get an update message. I have updated several times. What gives. Is this flawed message in itself?

Open 1 127

не работает обновление Firefox

В России блокируют Firefox, по этому авто обновления не устанавливаются, я бы хотел получить ip и url серверов от куда скачиваются обновления. Это поможет обойти блокиров… (read more)

В России блокируют Firefox, по этому авто обновления не устанавливаются, я бы хотел получить ip и url серверов от куда скачиваются обновления. Это поможет обойти блокировку и восстановить работу firefox в России

Open 1 127

Trying to update from 10.4Fox

trying to update old version of Firefox but seeing error code: ssl_error_no_cypher_overlap and the message "no common encryption algorithm" on a MacBook Pro with OS 10.… (read more)

trying to update old version of Firefox but seeing error code: ssl_error_no_cypher_overlap and the message "no common encryption algorithm" on a MacBook Pro with OS 10.5.8 - - not the machine I'm using in order to seek help

Open 1 117

use Linux mint, trying to update browser but says,"update disabled by organization", I am one person.

cannot update browser. Currently using Linex Mint, #139, but latest is 150. As stated above, when I try to update, says browser update disabled by organization. Do not … (read more)

cannot update browser. Currently using Linex Mint, #139, but latest is 150. As stated above, when I try to update, says browser update disabled by organization. Do not understand, I never authorized disabling browser updating.

Open 2 116

Firefox Keeps Reinstalling and making me create a new profile

While I'm using Firefox, I try to go to a new website and Firefox says that it's installing a new version and I need to stop what I'm doing and restart. When Firefox rest… (read more)

While I'm using Firefox, I try to go to a new website and Firefox says that it's installing a new version and I need to stop what I'm doing and restart. When Firefox restarts, it forces me to create a new profile and I've lost everything I had before.

This happens two or three times a day.

Open 3 104

Firefox update notification failure

Never seen this before. I installed v143.0.4 on 10/3. Since it was an extended length of time up to now, I went to check (Image 1 & 2) I still wasn't convinced (Ima… (read more)

Never seen this before. I installed v143.0.4 on 10/3. Since it was an extended length of time up to now, I went to check (Image 1 & 2)

I still wasn't convinced (Image 3)

Also, I never opt to "Automatically Install Updates". I don't know how that got selected, but even so, it did not work.

Explanation please?

Open 1 94

i am being told to upgrade my browser.

at present it is 32bit Llnux Firefox ChaletOS. It appears it wants 64bit Linux but every time it only allows me access to 32bit version which tells me is out of date. Wh… (read more)

at present it is 32bit Llnux Firefox ChaletOS. It appears it wants 64bit Linux but every time it only allows me access to 32bit version which tells me is out of date. What is happening?

Open 1 79