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I think I erased my passwords

I had to reinstall my operating system, and thought the Sync with the passkey would allow me to recover my saved passwords and bookmarks. But I put in the key I was give… (read more)

I had to reinstall my operating system, and thought the Sync with the passkey would allow me to recover my saved passwords and bookmarks. But I put in the key I was given and nothing was recovered. Did I completely misunderstand how the Sync was supposed to work?

Asked by Tracie Quinlan 4 months ago

Last reply by markwarner22 4 months ago

Unable to view Huffington Post

I'm receiving this when I log on to Huffington Post. Never had this happen before. What's going on? This page could not be loaded due to incorrect / bad filtering rule(s… (read more)

I'm receiving this when I log on to Huffington Post. Never had this happen before. What's going on?

This page could not be loaded due to incorrect / bad filtering rule(s)  ¹of adblocker

Asked by r.costello01 3 months ago

Last reply by jonzn4SUSE 3 months ago

Sync account

Hi, I just switched laptop< I no longer have my old one. I thought I'd just have log in to Firefox to recover all my information, like bookmarks and saved passwords, b… (read more)

Hi, I just switched laptop< I no longer have my old one. I thought I'd just have log in to Firefox to recover all my information, like bookmarks and saved passwords, but now that I'm logged in, I can't find any of that. Is it possible I didn't save it? Can you help me recover it?

Thanks in advance.

Asked by Z.ZOE.MEJIA 2 months ago

Last reply by markwarner22 2 months ago

Unable to login to Etrade

Peoples, Starting yesterday I am unable to open the E-Trade login window. I simply see a blank window with the loading wheel spinning. I use Chrome and it pops right up. … (read more)

Peoples, Starting yesterday I am unable to open the E-Trade login window. I simply see a blank window with the loading wheel spinning. I use Chrome and it pops right up. Anyone else experiencing this? Thanx, Steve

Asked by Stephen Cook 5 months ago

Last reply by cor-el 5 months ago

Lost data from profile after wiping windows

Hello, I just wiped windows and lost my bookmarks, passwords, and the like. I looked into the support options, as well Firefox profiles (about:profiles) but can't seem to… (read more)

Hello, I just wiped windows and lost my bookmarks, passwords, and the like. I looked into the support options, as well Firefox profiles (about:profiles) but can't seem to get that data back. It's odd to me that it didn't sync because I also wiped windows last month and it recovered all of my data as soon as I signed into my Firefox account,so I was hoping that would happen again.

Any way to get this back?

Thank you.

Asked by dredre0702 3 days ago

Last reply by jscher2000 - Support Volunteer 3 days ago

RECOVER AOL MAIL FOR 2/3/2025

I was working on my AOL left room about 15 minutes came back and from 4:30pm to 7:50pm my emails were missing. I had a load of sites on my browser and went into task man… (read more)

I was working on my AOL left room about 15 minutes came back and from 4:30pm to 7:50pm my emails were missing. I had a load of sites on my browser and went into task manager it showed firefox (20) 1200MB of memory can you help me please?

Asked by Terry Walters 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

imported a dead backup, now all bookmarks (100+) gone

Hi. I used braindead the backup function in the bookmark tab (see picture) After that all my bookmarks are gone. I thought its not a problem since im always sinced with f… (read more)

Hi. I used braindead the backup function in the bookmark tab (see picture) After that all my bookmarks are gone. I thought its not a problem since im always sinced with firefox, but guess firefox already sinced my empty bookmarklist or i just dont know how to get the old one. I made a fresh windows install a few hours ago, so i guess i dont have a local backup on my pc. Kinda funny that Firefox does a backup right after a new install, but not when importing a bookmarklist.

Is there a way to get an old backup out of my mozilla account, or are 10+ years of saving bookmarks just gone?

Asked by vollmer96 2 months ago

Last reply by markwarner22 2 months ago

Lost archive

Via Thunderbird, I sent x7 Emails to suppliers on 25/11/2, between 5pm & 5:45pm. From [email address] All but one supplier received them, but bizarrely [email addres… (read more)

Via Thunderbird, I sent x7 Emails to suppliers on 25/11/2, between 5pm & 5:45pm. From [email address]

All but one supplier received them, but bizarrely [email address] claim not to have received theirs ! Having created new passwords/login details for thunderbird c.9/1/25 I cannot now access the 'sent' email referenced above.

Please can you retrieve it & confirm that autotrader would have received it.

Thanks Kevin Brown Target Vehicle Sourcing Ltd.

Asked by triad_golds9 4 months ago

Last reply by Paul 4 months ago

bookmarks on microsoft account

I have the latest update of Firefox using win 10 with Firefox default browser. I recently accessed my Microsoft account and found most of my bookmarks there. I deleted t… (read more)

I have the latest update of Firefox using win 10 with Firefox default browser. I recently accessed my Microsoft account and found most of my bookmarks there. I deleted them, rebooted, bookmarks were still in Firefox. Why is my personal choices saved to my Microsoft account.

Asked by Keith 4 months ago

Last reply by markwarner22 4 months ago

Can't find my data after install

After a a clean install of Firefox (It was a new windows installation BTW), I signed in with my Mozilla account to find out that my bookmarks and passwords are gone and I… (read more)

After a a clean install of Firefox (It was a new windows installation BTW), I signed in with my Mozilla account to find out that my bookmarks and passwords are gone and I don't know why. - If there is any way of recovering my bookmarks I would appreciate your help to know it

Asked by Mohamed Ibrahim 4 months ago

Last reply by markwarner22 4 months ago