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PDF highlight box preventing all my work

When I open a PDF in Firefox, a half-page notice opens, telling me I can highlight the PDF. This prevents me from doing absolutely everything. Cannot read the file, canno… (read more)

When I open a PDF in Firefox, a half-page notice opens, telling me I can highlight the PDF. This prevents me from doing absolutely everything. Cannot read the file, cannot print the file with the box in the way. How can I get rid of this box? Thanks for your time.

Asked by Fozzie Bear 2 months ago

Last reply by Agent virtuel 2 months ago

PDF files

Hi, when I work in Xero, the pdf documents will not open. Firefox is up to date and I have wiped all cookied and history. Is there anything else I need to do please? T… (read more)

Hi, when I work in Xero, the pdf documents will not open. Firefox is up to date and I have wiped all cookied and history. Is there anything else I need to do please?

Thanks Amanda

Asked by amanda54 4 months ago

Last reply by jonzn4SUSE 4 months ago

can no longer view pdf

Hello, Since the update I am unable to view pdf within xero and actionstep. These are important programs I require the viewing of the pdf for my employment. Can you le… (read more)

Hello,

Since the update I am unable to view pdf within xero and actionstep. These are important programs I require the viewing of the pdf for my employment. Can you let me know if there is a new setting that requires activation or if there has been a change. I have attached an image for you to see that it does not load.

Thank you

Tracy

Asked by smudge_tac 4 months ago

Last reply by markwarner22 4 months ago

Xero - pdf no longer views in software

I use Xero accounting software and used to be able to view pdf within the software up until the recent update. Now it just sits with a spinning wheel. I've found that if … (read more)

I use Xero accounting software and used to be able to view pdf within the software up until the recent update. Now it just sits with a spinning wheel. I've found that if I change the setting within Firefox to open the pdf within Firefox the issue is fixed in Xero. But then all pdf's open in Firefox instead of the usual Adobe. This breaks other workflows within my organisation as I need to email the pdf straight away when I download it, so my Windows was set with Adobe as the default for opening pdf's but now Firefox has taken that over. There does not appear to be any way to email the pdf from Firefox other than to save it and then find the file and email it from there which is very time consuming. I don't know what has changed in Firefox, but please can you fix it. I see I'm not the only person with this issue.

Asked by diane43 3 months ago

Last reply by jonzn4SUSE 3 months ago

Problem reading PDF documents

For about a week now, I have been unable to read any pdf document I download. The body of the document is completely black (that is black, not blank). When I go to save t… (read more)

For about a week now, I have been unable to read any pdf document I download. The body of the document is completely black (that is black, not blank). When I go to save the document, it is saved as a black (unreadable) document. I have had to switch to using another browser in order to be able to download/save a readable pdf document. How can I fix this issue?

Asked by Bobbi 2 months ago

Last reply by Mutaz Awad 2 months ago

New Feature Fail: Edit PDF's in Firefox

So I download the latest update of Firefox. New feature: Edit PDF's in Firefox. Sounds great. Click on the Try it Now link ... downloads PDF to computer. What? What… (read more)

So I download the latest update of Firefox. New feature: Edit PDF's in Firefox. Sounds great.

Click on the Try it Now link ... downloads PDF to computer. What? What happened to Edit in Firefox? What am I doing wrong?

Asked by Adventure Dave 3 months ago

Last reply by TyDraniu 3 months ago

Easy PDF Converter Extension

Hello: recently I decided to ditch expensive PDF Converter apps for my desktop pc as overspecified for my purposes. To date, I haven't found any guidance to use the Fi… (read more)

Hello: recently I decided to ditch expensive PDF Converter apps for my desktop pc as overspecified for my purposes. To date, I haven't found any guidance to use the Firefox Easy PDF Converter - usually required to convert Lotus Word Pro or MS Word text documents to pdf format. As a second request, can it be used to reverse convert e.g. pdf to docx etc. I have already added it to my Firefox app, but can't go any further. Thank you for helping. Geoff Pickerell (UK)

Asked by gpickerell 1 month ago

Last reply by markwarner22 1 month ago

PDF "always ask" doesn't work properly anymore

Firefox 138.0.1, MacOS Monterey 12.3 PDF files: settings is set to "Always ask" (see attached) However, when I click on a PDF link, and get the dialog "Open With" is gra… (read more)

Firefox 138.0.1, MacOS Monterey 12.3

PDF files: settings is set to "Always ask" (see attached) However, when I click on a PDF link, and get the dialog "Open With" is grayed out, and the only option available is "Save File" (see attached screenshot). (A few weeks or months ago it all worked correctly.)

Is there a way to get "Open" working again?

Asked by firefox-nmm 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

pop-up

Mozilla/Firefox is my browser. Lately, every time I am on a website where I need to open a pdf document, like a bank statement I want to download, a pop-up appears that … (read more)

Mozilla/Firefox is my browser. Lately, every time I am on a website where I need to open a pdf document, like a bank statement I want to download, a pop-up appears that advises me to sign on the dotted line or anywhere and shows a little pen writing something. Underneath is this sentence: "Draw, type or upload your signature, then place it exactly where you want. Save your go-to signature for next time."

Where did that come from? It blocks my view of the document and if i try to capture it in a "screenshot" nothing appears. Is this a Mozilla/Firefox thing or a (Acrobat) pdf thing? And what can I do to stop it?

Asked by susiefern47 2 months ago

Last reply by TyDraniu 2 months ago

PDFs displaying strangely

The past two days Firefox has not been displaying PDFs properly, turning 2 out of 14 pages sideways. I restarted my computer but no change. The PDFs display beautifully i… (read more)

The past two days Firefox has not been displaying PDFs properly, turning 2 out of 14 pages sideways. I restarted my computer but no change. The PDFs display beautifully in Edge.

Asked by Suzanne Fisher 5 months ago

Last reply by jonzn4SUSE 5 months ago