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Saving Private Window Tabs when restarting

Due mostly to upgrades in the app software, it's necessary to restart Firefox on occasion. Also, it's necessary due to OS upgrades. While the Restore Previous Session is … (read more)

Due mostly to upgrades in the app software, it's necessary to restart Firefox on occasion. Also, it's necessary due to OS upgrades. While the Restore Previous Session is a wonderful feature, it arbitrarily (and properly, by default) forgets all of the Private Tabs. But, there are times when I'd like to save some or all of the Private Tabs I've got open. A 'settable' feature to 'Remember Private Tabs during Restart' would be a tremendous asset at times.

Asked by Antiquetuck 2 months ago

Last reply by TechHorse 2 months ago

Restore or re-Sync my Bookmarks from mozilla to my Account

My account was recently hacked by someone using find-it pro hijacker after i clicked on a phishing/spam email disguised as a git-hub repository for AI/machine learning. … (read more)

My account was recently hacked by someone using find-it pro hijacker after i clicked on a phishing/spam email disguised as a git-hub repository for AI/machine learning.

The hacker gained access to my google,MS,linkedin,X and other email accounts he removed my profile photo on linkedin and deleted all my education and employment details, he also went to X and changed my name from Daniel to (Tesla Investor) in order to deceive innocent people,he also deleted or synced a lot of my emails in a bid to sieve for financial data he can use to compromise my banking and card details

i have been able to recover all the accounts, made a police report to protect myself in case of impersonation and also following up with the x-support team to unmask his identity as he even posted! from my account.

I had to wipe out everything Firefox from my system as i did not know exactly what directory had been compromised unfortunately l lost all my bookmarks of years containing many links and urls i frequently categorized for my education and professional development

I prefer Firefox because the browser allows a user to create folders and subfolders and then bookmark any url or site for future reference and ease of navigation e.g (software eng -> frontend,backend,ml) i have hundreds of bookmarks and folders and i can no longer see anything as i performed a clean installation and used malware bytes to remove the infections that had hidden themselves in various system folders on my local machine, everything including my passwords had also been synced to the hacker's local machine.

Is there anyway Firefox can help me restore or sync back all these hundreds/if not thousands of bookmarks and folders on my account from their own servers, i just feel a loss in enthusiasm that someone could just take away in an instant years of hardwork, it is hard for me to start bookmarking all these information that took years to arrange neatly in my firefox folders so that if i sign in on another system, i can easily continue my work as a developer.

I would appreciate if anyone can guide me on how to reach Mozilla team if they can help to get a re-sync if possible even if it is up to Jan 31, 2025

Going forward i wont store any passwords on Mozilla again as i have gone to the settings to turn all these features the hacker exploited off, but just bookmarks and i have setup 2fa too on all my most sensitive work and email sites.

Asked by Femi Daniel 2 months ago

Last reply by markwarner22 2 months ago

VPN and connection

Hello! I have Firefox in all my units and it has worked very well over the years. Until I activated Avast SecureLine VPN on my computer HP Microsoft 11. When the comput… (read more)

Hello!

I have Firefox in all my units and it has worked very well over the years. Until I activated Avast SecureLine VPN on my computer HP Microsoft 11.

When the computer is connected to wifi/internet and VPN is activated, the Firefoxprogram won´t start correct. It says I am offline. If I then turn VPN of and update the page it will work immediately. As soon the page start the update I can turn VPN on and it will work on every link and page.

What can I do to get rid of this problem?

/Mattias Forsberg

Asked by olof.mattias.forsberg 2 months ago

Last reply by markwarner22 2 months ago

My application seems to be corrupted, how can I reload

My application seems to be corrupted, how can I reload? I keep getting a message "from Norton" which says threat secured win:32ratx-gen [Trj] Reloading Norton has not he… (read more)

My application seems to be corrupted, how can I reload? I keep getting a message "from Norton" which says threat secured win:32ratx-gen [Trj] Reloading Norton has not helped. Only appears when firefox is open.

Asked by RSWINTER2 2 months ago

Last reply by James 2 months ago

restore firefox windows and tabs with restart

I recently updated to Firefox 135.0 on MacBook Pro, Catalina, OS 10.15.7 In the past, with multiple Firefox windows open & multiple tabs open in each, when restarting… (read more)

I recently updated to Firefox 135.0 on MacBook Pro, Catalina, OS 10.15.7 In the past, with multiple Firefox windows open & multiple tabs open in each, when restarting, "reopen pages on startup" selected, system loaded & ready to go, I'd find all windows, tabs & history available upon launching Firefox. Since update to 135.0, shut down & restart, launch Firefox and I find a single blank new window, no multiple windows, no tabs, no history. I've tried to find [Settings] to make everything come back - no joy, to no avail. Suggestions? Help? Thanks, JS

Asked by Jernhard 3 months ago

Last reply by dxrdaxta 3 months ago

crash reports

Firefox crashes every day or so on my home computer. The most common error message is "kmode exception not handled." I've tried the suggested fixes. Nothing helps. T… (read more)

Firefox crashes every day or so on my home computer. The most common error message is "kmode exception not handled." I've tried the suggested fixes. Nothing helps. The crashes are not being recorded in "about crashes" or in %APPDATA%\Mozilla\Firefox\Crash Reports\. So it seems the crash reporter has to be fixed before the problem causing the crashes can be identified. Firefox does not crash on my office computer and no other program causes my home computer to crash. Thank you.

Asked by henry64 2 months ago

Last reply by markwarner22 2 months ago

My location

PLEASE use my default location. I just set it. It is correct: CORALVILLE, IA PLEASE DO NOT USE CELL TOWER LOCATIONS OR ANY TOWER LOCATIONS FOR ME. THEY ARE WRONG!!! … (read more)

PLEASE use my default location. I just set it. It is correct: CORALVILLE, IA

PLEASE DO NOT USE CELL TOWER LOCATIONS OR ANY TOWER LOCATIONS FOR ME. THEY ARE WRONG!!!

I am NOT located where the cell towers are. They place me all over Eastern Iowa. That's WRONG! I am NOT in Cedar Rapids. NOT in Marion, IA. NOT in Davenport, IA. NOT in Tipton or Decorah. NOT in Illinois!

THE ONLY PLACE I AM (with my computer) IS WHAT I SET IN MY DEFAULT LOCATION: CORALVILLE, IA 52241 I'm not even in Iowa City, although it is near.

It would be great if one could choose which sources are used for one's location. Is that possible? I don't want information sent to me about locations where I am NOT living and never have lived there. I hope you can understand what an annoyance it is, year after year, always to be located in the wrong place. I wouldn't care if some websites knew my location if it was the correct location.

Asked by Jane Carlson 2 months ago

Last reply by TyDraniu 2 months ago

2 factor Authentication only when logging in to Facebook

I posted the following on facebook yesterday, I feel as if something changed in my Firefox settings as this only started about 2 months ago. 2 factor Authentication is s… (read more)

I posted the following on facebook yesterday, I feel as if something changed in my Firefox settings as this only started about 2 months ago. 2 factor Authentication is shut off in facebook. "Can anyone tell me how to shut this off? Everytime I log onto FB from my computer I get this screen. 2-factor authorization wants to send a code to my cell phone. There's got to be a way to turn it off. I am using Windows 11 pro with Firefox as a browser."

Any thoughts?

Asked by tpoliti 2 months ago

Last reply by markwarner22 2 months ago

NordPass browser extension will not allow login

Hello, I'm having a problem with the NordPass Firefox browser extension. I have already troubleshot this issue with NordPass and they are passing it off as a Firefox prob… (read more)

Hello, I'm having a problem with the NordPass Firefox browser extension. I have already troubleshot this issue with NordPass and they are passing it off as a Firefox problem.

Issue: When logging into the NordPass browser extension, my username and password are accepted, then Cloudflare does a human verification, then the extension throws error 1004 (Something went wrong) [screenshot of error attached].

Troubleshooting: - Tried updating Firefox to latest version - Tried clearing cache/cookies - Tried uninstalling/reinstalling browser extension - Tried uninstalling/reinstalling firefox

Additional: - Dell Optiplex 7090 running Windows 10 Pro - Issue is specific to this computer only - Extension was working as recently as 2 weeks ago - Currently, NordPass allows me to sign in successfully on my phone, in Chrome browser extension on affected computer, and in Firefox browser extension on different computer.

Latest answer from NordPass team: [Please note that our developers have investigated provided logs and traces, however, there is nothing wrong with the backend flow - it looks like there is an issue with localStorage or cookies as the NordPass extension is not able to fetch properly the token obtained from NordAccount login flow. As this is not reproducible on other platforms and traces do not show anything else, we can only suggest the verification of extension/firefox browser configuration, especially in terms of cookies, local storage and session.]

Any suggestions on root cause, or settings changes to fix this issue are appreciated.

Asked by jaredpberger 2 months ago

Last reply by markwarner22 2 months ago

Lost Bookmarks following Microsoft upgrade (?)

Lost Bookmarks after Microsoft upgrade(?) Since I'm using the latest version of Windows I don't know what to call what happened that came by way of Microsoft. So far as I… (read more)

Lost Bookmarks after Microsoft upgrade(?) Since I'm using the latest version of Windows I don't know what to call what happened that came by way of Microsoft. So far as I know, I'm the only one reporting this. It would seem that if this was a change initiated by Microsoft it should have affected millions of users.

Asked by Mozilla 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

recovery google account

I can't sebu my google account which I left three years ago and it asks me for veryfiction code with its password but I have password but I don't have phonenumber ples ha… (read more)

I can't sebu my google account which I left three years ago and it asks me for veryfiction code with its password but I have password but I don't have phonenumber ples halp me my email address name, [edited] @gmail.com email password, [edited] but i want to recovery access my email or phne number thenks

Asked by ORO SHOW 3 months ago

Last reply by James 3 months ago

Signing into Yahoo mail after Windows 10 to Windows 11 upgrade

I just upgraded my Dell desktop from Windows 10 to Windows 11. Virtually all software works fine, and I can sign into Yahoo / ATT email using MS Edge, but when I attempt… (read more)

I just upgraded my Dell desktop from Windows 10 to Windows 11. Virtually all software works fine, and I can sign into Yahoo / ATT email using MS Edge, but when I attempt to sign into Yahoo email via Firefox, sign-in fails and says "something has gone wrong". I am stuck. Any suggestions on how to fix this bug??

Asked by uvlaw 3 months ago

Last reply by jonzn4SUSE 3 months ago

failure to connect

does Firefox no longer support sites like The Guardian, like the Atlantic, other news outlets. it never lets me sign in but returns to the home page after signing in with… (read more)

does Firefox no longer support sites like The Guardian, like the Atlantic, other news outlets. it never lets me sign in but returns to the home page after signing in with email and password. What do I do?

Asked by magdale 2 months ago

Last reply by jonzn4SUSE 2 months ago

does firefox have their own intetrnet speedtest extension & is it securte

google search said this is Firefox intertnet speedtest app or extension but the actual descriptions says it's not monitored?? does firefox have a secure internet speedtes… (read more)

google search said this is Firefox intertnet speedtest app or extension but the actual descriptions says it's not monitored?? does firefox have a secure internet speedtest? why are these blank?? We've made some educated guesses about your current browser and operating system

is this support or forum??

Asked by Rafdo 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago