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  • Archived

Your browser did something unexpected. Please try again. If the error continues, try disabling all browser extensions.

Hi I am trying to visit a website but It is showing an error I am not sure why The website says that Your browser did something unexpected. Please try again. If the err… (read more)

Hi I am trying to visit a website but It is showing an error I am not sure why The website says that

Your browser did something unexpected. Please try again. If the error continues, try disabling all browser extensions.

Is there any browser issue because I am not using any extensions or ad blockers?

Asked by allhddcoumputer 9 months ago

Last reply by cor-el 9 months ago

  • Archived

How to Enable 3rd party cookies for Kaltura Media Application in Firefox Nightly 94.0a1

I am unable to enable 3rd party session cookies, which are required for the Kaltura application, in D2L Brightspace for online education courses in Firefox Nightly 94.0a1… (read more)

I am unable to enable 3rd party session cookies, which are required for the Kaltura application, in D2L Brightspace for online education courses in Firefox Nightly 94.0a1.

I have tried Kaltura application specific, and my educational institution specific troubleshooting with no change. I have tried changing settings in Firefox Nightly's Privacy and Security Enhanced Tracking Protections and by Managing Exceptions in Cookies and Site Data with no changes.

On the webpage of my course material there is a message that reads: "It seems your browser is blocking 3rd party session cookies which are required for the Kaltura application. To resolve this issue, please update your settings to allow 3rd party cookies." under Course Tour Video

I have further troubleshot this issue by managing the same exceptions in Google Chrome where the content is working. I have retrieved the relevant content URLs from the Google Chrome browser Kaltura video and cookie info and used them in Firefox Nightly to allow all appropriate exceptions with no changes.

After all troubleshooting, I have took the step of clearing Cookies, Site Data, History and restarting Firefox Nightly with no changes on the course page and met with the same error message.

How can I resolve this, because I would like to use Firefox Nightly as my preferred browser for my course work?

Asked by Keith Ferrera 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Restore deleted browsing history

I haven't deleted my browsing history since 2021 September, but I wish to restore browsing history from 2021Jan-2021Sep for some reasons. I am using mac, latest version … (read more)

I haven't deleted my browsing history since 2021 September, but I wish to restore browsing history from 2021Jan-2021Sep for some reasons.

I am using mac, latest version of macOS and latest version of firefox. I have read some similar articles (https://support.mozilla.org/fy-NL/questions/1290163) but it doesn't help. It says I need to go through "Start" > "Search" > "Tools" > "Folder Options." . I cannot find folder options, and I cannot find index.dat inside my mac. What can I do ? Any help is appreciated.

Asked by theisland1229 12 months ago

Last reply by cor-el 12 months ago

  • Archived

Session coookies needed for Kaltura and vimeo class introductions; How do I install?

I am trying to grade online assignments that are either produced in Kaltura or with phone video apps. The current iteration 96.0/Windows 10 of Firefox does not allow me t… (read more)

I am trying to grade online assignments that are either produced in Kaltura or with phone video apps. The current iteration 96.0/Windows 10 of Firefox does not allow me to view these assignments and offers a pop up that says these apps require me to use session cookies. How to I install them? Will that need to occur once or each time I try to grade a video presentation?

It seems your browser is blocking 3rd party session cookies which are required for the Kaltura application. To resolve this issue, please update your settings to allow 3rd party cookies.

  • Archived

How to disable cookies for a specific website?

I want to disable cookies for certain website. For example allowing cookies from google and disabling cookies from quora. I don't want to disable cookies from all website… (read more)

I want to disable cookies for certain website. For example allowing cookies from google and disabling cookies from quora. I don't want to disable cookies from all websites.

Asked by abcdzxy 1 year ago

Last reply by orange 1 year ago

  • Archived

website wont work says must accept 3rd party cookies have tried several things

My bank has a tab that pays money directly its called Popmoney. Up until yesterday it has worked fine. It now says "We're sorry for this error. In order to use this se… (read more)

My bank has a tab that pays money directly its called Popmoney. Up until yesterday it has worked fine. It now says "We're sorry for this error. In order to use this service, your internet browser must accept third-party cookies. Please refer to your browser's online help for enabling cookies in your system. Please try again after you enable the cookies." I have gone into settings and unchecked the box for cookies (all of them)under the enhanced tracking protection....reloaded tabs and restarted browser and restarted computer... it still says the same thing on the bank website. I also have gone on the shield next to the website bar and turned off the protection for this site there as well ... it still says the same thing... I also cleared the cookies and the cache for the site I also have unchecked the Tracking I also have put the website address in as an exception for pop up blockers can anyone help /... is this a glitch in a new update.... I think a new update happened ? please help

Asked by leggettandassoc 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Disable Private Mode temporarily

I AM NOT TECH SAVVY, SO PLEASE RESPOND IN APPORPIATE LANGUARE  :-) I HAVE AVG ON MY SAMSUNG ADROID MOBILE FOR INTERNET SECURITY. I AM IN NEED OF RENEWAL. WHEN I CLIC… (read more)

I AM NOT TECH SAVVY, SO PLEASE RESPOND IN APPORPIATE LANGUARE  :-) I HAVE AVG ON MY SAMSUNG ADROID MOBILE FOR INTERNET SECURITY. I AM IN NEED OF RENEWAL. WHEN I CLICK TO DO SO, I AM STOPPED WITH THE FOLLOWING MSG:

PRIVATE BROWSING MODE NOT SUPPORTED ON THIS WEBSITE AS COOKIES ARE REQUIRE FOR YOUR PURCHASE. PLEASE TRY AGAIN AFTER TURNING PRIVATE BROWSING MODE OFF AND ENSURE COOKIES ARE ENABLED IN ORDER TO SHOW THE CONTENT OF THE SIRE CORRECTLY.

AFTER SEARCHING ON MY PC FOR INSTRUCTION ON HOW TO DO THIS, I AM UNABLE TO FIND AN ANSWER. I ONLY WISH TO DISABLE PRIVATE MODE TEMPORARILY. CAN IT BE "TURNED OFF AND ON" ? HOW ?

THANK YOU FOR YOUR ASSISTANCE.

Asked by jentpt63 1 year ago

Last reply by cor-el 1 year ago

  • Archived

cookie selection

Skysports.com always asks me to select cookie options. Allow or View options and reject. I always choose the second one. The problem is. I can never choose the options. … (read more)

Skysports.com always asks me to select cookie options. Allow or View options and reject. I always choose the second one. The problem is. I can never choose the options. Opera browser, a better browser than this one, shows the options and allows me to choose. Sky just shows the same box every single page and I have to go through the same sequence every time.

Your cookie options

Sky and its trusted partners need your permission to store and access cookies, unique identifiers, personal data, and information on your browsing behaviour on this device. This only applies to Sky Sports. You don’t have to accept, and you can change your preferences at any time via the Privacy Options link at the bottom of this screen. If you don’t accept, you may not see some personalised ads and content. If you are a Sky customer, we may personalise ads and content by using the Sky account and product information we hold about you. Find out more about how your data is used below:

Cookies, device identifiers, or other information can be stored or accessed on your device for the purposes presented to you.

Ads and content can be personalised based on a profile. More data can be added to better personalise ads and content. Ad and content performance can be measured. Insights about audiences who saw the ads and content can be derived. Data can be used to build or improve user experience, systems and software.

Precise geolocation and information about device characteristics can be used.

If you don’t want to accept, please select View options or reject below where you can also see how and why your data may be used. You can also see where we or our partners claim a legitimate interest and object to the processing of your data.

Asked by pete_scott2 9 months ago

Last reply by jscher2000 - Support Volunteer 8 months ago

  • Archived

how to delete cookies of a specific website on exit

Hi, Is there anyway I can set my Firefox to delete cookies from a specific website upon exit? There's an option for us to delete everything upon exit but that is for all … (read more)

Hi, Is there anyway I can set my Firefox to delete cookies from a specific website upon exit? There's an option for us to delete everything upon exit but that is for all websites and I just want to rid of cookies from some websites only. Could anyone please help me this? I would really appreciate it. I am using Windows 10 Version 21H1 (OS Build 19043.928) and Firefox Nightly (95.0a1 (2021-10-24) (64-bit)) up to date version. Looking forward from some help Thank you so much

Asked by Prakhar 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago