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Facebook login trouble

For several days I'm not able to log in at Facebook. Without login I can easily open Facebook from results via Google searches. The problem are seen when I try to log in … (read more)

For several days I'm not able to log in at Facebook. Without login I can easily open Facebook from results via Google searches. The problem are seen when I try to log in using latest Firefox. Can log in via Chrome and Edge. Tried to disable all extensions but the problem persist. Using Samsung Browser in tablet works fine as well.

See attachment, where error is illustrated. It says: This page is not avaible right now. It is caused by a technical issue and we are working on a solution. Try to reload the page

Hope for some help here....

Asked by a1awan 3 months ago

Last reply by Paul 3 months ago

Bug with Google maps website and touchscreen on windows 11

dunno if this is the right board, but here goes... I discovered a bug with Firefox and the pen/touchscreen on my lenovo X1 tablet. Using the touchscreen, move the map, … (read more)

dunno if this is the right board, but here goes...

I discovered a bug with Firefox and the pen/touchscreen on my lenovo X1 tablet.

Using the touchscreen, move the map, map works as it should. Can pinch to zoom, ect.

Switch to the pen, map works with pen.

Touch the screen again and Google maps doesn't respond to touchscreen anymore, only the pen, and refresh does not fix it. I have to close and re-open maps in a new tab.

In chrome, this does not happen. Only in Firefox.

Asked by Eric Latour 1 month ago

Last reply by MichaelKai 6 days ago

Website endless loading loop on Firefox

Hello, my Wordpress website is constantly in a loading loop only on Firefox. There are some errors in the console but I am not sure what to make of them or how to fix the… (read more)

Hello, my Wordpress website is constantly in a loading loop only on Firefox. There are some errors in the console but I am not sure what to make of them or how to fix them :(

It has worked fine in all the chromium based browsers I have tried, but I recently switched to Firefox and can't figure out why the website will not load completely. I really appreciate the volunteers here and any help you can offer. The website is: https://www.traderjoesreviews.com/

Thank you so much for any help.

Asked by Brett B. 4 months ago

Last reply by cor-el 4 months ago

I can't sign into my social security account

I have tried for over a week to get into my social security account, including changing my password several times and twice waiting two hours for a call back from SS. Th… (read more)

I have tried for over a week to get into my social security account, including changing my password several times and twice waiting two hours for a call back from SS. The last call back from SS told me to try another browser. I finally borrowed someone else's computer and used microsoft edge and got into the site right away. I have used Firefox for years and have had very few problems. What's the problem?

Asked by prolificgardener 1 month ago

Last reply by James 1 month ago

No video stream through free Paramount+ account (free from Spectrum). Access set to Strict, VPN turned off.

Hello kind Mozilla folks, I can't stream video through free Paramount+ account, (from Spectrum). Access set to Strict VPN turned off (is that neccessary? Spectrum sent m… (read more)

Hello kind Mozilla folks, I can't stream video through free Paramount+ account, (from Spectrum). Access set to Strict VPN turned off (is that neccessary? Spectrum sent me to Paramount+ for the issue. Paramount+ did get me streaming using Chrome. (yuck). When I get logged in to P+ and select watch now for a show, it doesn't stream, ...only a black screen. Would prefer to use Firefox/Mozilla. Have you had this isuue and/or can you resolve?

Best regards, Jay

Asked by Jay 3 months ago

Last reply by markwarner22 3 months ago

The website "leetcode.cn" cannot be visited on Firefox

I am using Firefox Nightly 136.0a1. I tried visiting the website "leetcode.cn", but it got stuck in an infinite refresh loop. It has been tested that the site can be visi… (read more)

I am using Firefox Nightly 136.0a1. I tried visiting the website "leetcode.cn", but it got stuck in an infinite refresh loop. It has been tested that the site can be visited using Edge. I have tried using troubleshoot mode or change my UA, but it just doesn't work.

Asked by Lun 3 months ago

Last reply by AlexanderWilson 3 months ago

Firefox no longer compatible with my bank

Firefox is no longer compatible with my bank's system. I can't log in with the secure access code the bank sends to verify my identity when using Firefox. The bank says… (read more)

Firefox is no longer compatible with my bank's system. I can't log in with the secure access code the bank sends to verify my identity when using Firefox. The bank says it is a problem with Firefox. Other browsers work flawlessly ... are you working on a solution? I only use Firefox unless forced to use something else ...

Asked by bruce.woodgate 3 months ago

Last reply by jonzn4SUSE 2 days ago

why won't firefox let me log into login.gov account

why won't Firefox let me log into login.gov account? I get an error and don't get into my account however when I use chrome I get in immediately. I need Firefox to all… (read more)

why won't Firefox let me log into login.gov account? I get an error and don't get into my account however when I use chrome I get in immediately. I need Firefox to allow me to open my SSI account on Firefox browser. My friend who introduced me to Firefox said it works fine for him. I have waited 4 -5 year for this to improve. I need clear easy instructions with pictures to get this right. Please help me. I need simple and Firefox is getting complicating. Way over my head. Thank you ahead of time. I appreciate the support. Soon to be Happycamper, S

Asked by Happycamper 3 months ago

Last reply by jonzn4SUSE 3 months ago

Issues Accessing Certain Websites on Firefox

Hi everyone, I’ve been experiencing an issue with Firefox while trying to access websites that display specific service information. Some elements of the pages don’t loa… (read more)

Hi everyone,

I’ve been experiencing an issue with Firefox while trying to access websites that display specific service information. Some elements of the pages don’t load properly, or they appear misaligned.

I’ve already tried clearing the cache and disabling extensions, but the issue persists. The same websites work fine on other browsers, so I’m wondering if there’s a specific Firefox setting or feature causing this.

Has anyone else encountered similar problems with certain websites? Any tips on troubleshooting or improving compatibility?

Thanks in advance for your help!

Asked by harrymills2812 3 months ago

Last reply by jonzn4SUSE 3 months ago

captcha failure

Recently I have had several experiences with captcha when paying for something with a credit card. I check the box saying I'm not a robot, get a green arrow, but then the… (read more)

Recently I have had several experiences with captcha when paying for something with a credit card. I check the box saying I'm not a robot, get a green arrow, but then the purchase does not go through. Error message says I failed to satisfy the captcha, even though I was never shown the grid of images. Just now I tried the same operation with the same company invoice using Chrome, and it went through successfully by just checking the box I'm not a robot. This is very inconvenient.

Asked by 231kent 2 months ago

Last reply by NoahSUMO 2 months ago

Can not access Fidelity Investments

I am unable to use Fidelity Investments using Firefox Version 134.00. Just says "Service Unavailable" this site always worked with Firefox in the past. No problem when … (read more)

I am unable to use Fidelity Investments using Firefox Version 134.00. Just says "Service Unavailable" this site always worked with Firefox in the past. No problem when I use Safari.. Anyone else having this problem.

Asked by carmanone 3 months ago

Last reply by jonzn4SUSE 3 months ago

Current Firefox from yahoo mail get error: Something's gone wrong We may be having trouble with your connection. Connecting your device to Wi-Fi could help fix the issue or try again later. If you were using an app, close this page. Otherwise, start over.

In current version of firefox when attempting to log in to yahoo.com I get the error message from AT&T: Something's gone wrong We may be having trouble with your con… (read more)

In current version of firefox when attempting to log in to yahoo.com I get the error message from AT&T:

Something's gone wrong We may be having trouble with your connection. Connecting your device to Wi-Fi could help fix the issue or try again later. If you were using an app, close this page. Otherwise, start over.


No error when using edge or chrome.

Asked by david.burlingame 2 months ago

Last reply by Linh Maihunglinh 2 months ago

F1 TV - Unsupported Browser

When I try to access F1 TV, it says: "Unsupported Browser". "This browser is currently unsupported. To experience F1 TV, please switch to an alternative browser. Please … (read more)

When I try to access F1 TV, it says: "Unsupported Browser". "This browser is currently unsupported. To experience F1 TV, please switch to an alternative browser. Please see our FAQs for more information." (https://f1tv.formula1.com/). The problem started since about a week or so ago. I can't find any info on the the F1 TV site that gives a reason. Now I need to watch it on EDGE..... I don't like EDGE too much.

Formula 1 TV

Asked by gt6rednose58 1 month ago

Last reply by TyDraniu 1 month ago

Turbo Tax

Tried to file my Federal and State taxes using Turbo Tax which I have used for years. I am using the Turbo Tax on line app for Windows 11. Was unable to complete the fili… (read more)

Tried to file my Federal and State taxes using Turbo Tax which I have used for years. I am using the Turbo Tax on line app for Windows 11. Was unable to complete the filing because of many error messages. Turbo Tax tax experts suggested I switch to Chrome. I followed their suggestion switch to Chrome and was able to complete the filing of my Federal and States Taxes with no issues.

Why can't we use Firefox to file our Federal and State taxes?

Asked by Ernest Leo 3 months ago

Last reply by markwarner22 3 months ago

firefox vs. Chrome

running windows 11 on pc, all up to date and current ver. of ff. I do genealogy research and wonder why firefox won't work as Chrome? I'm trying to copy 1850 census reco… (read more)

running windows 11 on pc, all up to date and current ver. of ff.

I do genealogy research and wonder why firefox won't work as Chrome? I'm trying to copy 1850 census record to Excel spreadsheet for research purposes. Seems this can only be done in Chrome. Firefox can you do this as well? I've not been able to do it. PS not really fond of Chrome but have to use it.  Any suggestions?  Thank you, Linda

Asked by Linda 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

problems syncing outlook one drive on firefox browser

I get an error message when I try to open my files in my outlook one drive account. I've contacted my IT service about it, and they have informed me it's a problem betwee… (read more)

I get an error message when I try to open my files in my outlook one drive account. I've contacted my IT service about it, and they have informed me it's a problem between Firefox and Outlook. I've tried on other browsers (such as Chrome) and I don't have this problem. Please could you advise? This is the first time this has happened, and I've been using Outlook and Onedrive on my firefox for 2 years now without problems.

Asked by @tis 2 months ago

Last reply by markwarner22 2 months ago

Google passkeys stopped working on mac

This morning I went to check my email on gmail, and google asked me to sign in again. Easy, I thought. I entered my account, and then google asked for my passkey. Until t… (read more)

This morning I went to check my email on gmail, and google asked me to sign in again. Easy, I thought. I entered my account, and then google asked for my passkey. Until this morning this meant that on my mac it would ask me to place my finger on the right key on the keyboard. This morning it just froze firefox indefinitely. I then tried on Safari, and it worked as expected. I checked the version of firefox: it's 136.0.1. Obviously something changed (i.e. broke!) with the new version. Has anybody else experienced this? Any suggested fixes?

Asked by Victor Miller 1 month ago

Last reply by Jock 3 weeks ago