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Disabling "run studies" telemetry breaks websites?!?

This is pretty shady Mozilla. When disabling only one setting: "Allow Firefox to install and run studies" it wrecks this site whether logging is or continuing as guest:… (read more)

This is pretty shady Mozilla.

When disabling only one setting: "Allow Firefox to install and run studies" it wrecks this site whether logging is or continuing as guest:

https://appointment.questdiagnostics.com/schedule-appointment/as-personal-information

Even after logging in and everything running normal, disabling the studies run by Mozilla and a quick refresh breaks the functionality of the page. All cookies were accepted and the sharing of location was allowed. On a fresh, first run, wide open Firefox people. Literally, the only change that was made was unchecking that one box. In disbelief, i tested it over and over.

Why would disabling a telemetry setting, something that should be optional, cause this to happen? Seriously, what could possibly be the reason. I'd love to hear it.

This was the final nail in the coffin to me and this is since the 0.9x days.

(posted from Supermium)

Asked by mrpectate 2 months ago

Last reply by cane 2 months ago

Qyestionable pop-ups?

I keep getting pop-ups in the right lower corner from "mozilla firefox" (not sure if they are legit). They will say: "zeus.2020 trojan detected" or "virus detected" or "s… (read more)

I keep getting pop-ups in the right lower corner from "mozilla firefox" (not sure if they are legit). They will say: "zeus.2020 trojan detected" or "virus detected" or "system is infected", etc. All have "Mozilla Firefox" in the upper left of the pop-up, and "via rgfirewall.xyz" at the bottom. Is this truly legit, or is it just a nuisance? I've just been closing them with the x or dismiss buttons.

Asked by jbrt 5 months ago

Last reply by jeff-g 2 weeks ago

Missing tabs, history and bookmarks after update

Is it possible to restore firefox to a previous version to recover all my data? After update, all my firefox pages, tabs, bookmarks and history have vanished. Please he… (read more)

Is it possible to restore firefox to a previous version to recover all my data? After update, all my firefox pages, tabs, bookmarks and history have vanished. Please help me recover or restore. Thank you!

Asked by Christine 2 months ago

Last reply by jscher2000 - Support Volunteer 1 month ago

HOMEPAGE ICONS

I WANT TO ADD YAHOO.COM TO MY HOMEPAGE . I ALREADY HAVE 6 OTHER ICONS THERE: AMAZON, GOOGLE, AOL, FOX NEWS, SMITHS FOODS, AND CHASE. HOW DO I ADD A 7TH TO MY HOMEPAGE?… (read more)

I WANT TO ADD YAHOO.COM TO MY HOMEPAGE . I ALREADY HAVE 6 OTHER ICONS THERE: AMAZON, GOOGLE, AOL, FOX NEWS, SMITHS FOODS, AND CHASE. HOW DO I ADD A 7TH TO MY HOMEPAGE? THANK YOU, LYNN STRATMAN

Asked by lesterers 3 months ago

Last reply by awais Ahmad 2 months ago

My Gmail Account recovery

Dear Google team, there is a problem in two step verification in my Gmail. Google is not able to verify me. I have important documents in my Gmail, my location is the sam… (read more)

Dear Google team, there is a problem in two step verification in my Gmail. Google is not able to verify me. I have important documents in my Gmail, my location is the same, the number is available, then why is the IP address not matching? Please solve two. step verification problem Gmail. [edited] @gmail.com My old device lost New device access no Please my Gmail account recovery My old backup good no access Backup code recover please help Same email OTP recover please

My Gmail Id [edited] @gmail.com

Asked by Rasel Vai 3 months ago

Last reply by James 3 months ago

Restricted sites, sites restricted by Mozilla - what are they?

Hello What are the restricted sites in the Firefox extension details? What are the sites restricted by Mozilla, as referred to on the page https://support.mozilla.org/p… (read more)

Hello

What are the restricted sites in the Firefox extension details? What are the sites restricted by Mozilla, as referred to on the page https://support.mozilla.org/pl/kb/dlaczego-niektore-dodatki-nie-sa-dozwolne-na-stronach-ograniczonych-przez-mozille?as=u&utm_source=inproduct#firefox:win10:fx135 ?

Asked by BoSz Poznan 1 month ago

Last reply by Thomas 1 week ago

My Facebook account has been suspended

Hello Facebook Team, When i login my Facebook account i find this problem that; We received your information Check your email for an update on your request, and to find… (read more)

Hello Facebook Team, When i login my Facebook account i find this problem that;

We received your information Check your email for an update on your request, and to find out what other information we need. We will only be able to complete your review when you've sent us this information. We're always looking out for the security of our community, so you can't use Facebook while we review your information. Log out from (Somrat Chowdury) Please sir solve this isue soon as soon Possible :)

My Facebook Account Information; Email - [edited] @gmail.com Facebook name -Somrat Chowdury Date of Birth -[edited]

Asked by Somrat Chowdury 4 months ago

Last reply by James 3 weeks ago

The thumbnail fails to load, displaying a black screen on the user's first visit to the page

I am reaching out to seek assistance with a recurring issue we are experiencing in the Mozilla Firefox browser. Issue Description: On the user's first visit to the page,… (read more)

I am reaching out to seek assistance with a recurring issue we are experiencing in the Mozilla Firefox browser.

Issue Description: On the user's first visit to the page, the thumbnail fails to load and displays a black screen instead of the intended image. This issue is observed specifically in Firefox, while the same functionality works seamlessly across other browsers.

Steps to Reproduce: Open our webpage in Mozilla Firefox. Ensure it is the first visit (clear cache if necessary). Observe the thumbnail image section.

Expected Behavior: The thumbnail should load and display the intended image correctly.

Actual Behavior: The thumbnail displays a black screen instead.

Troubleshooting Steps Taken: Verified server response and headers; no anomalies found. Checked CORS policies and ensured they are configured correctly. Tested in other browsers (Chrome, Edge, etc.), where the issue does not occur.

Request for Assistance: Could you please help us identify if this issue is related to:

Any specific Firefox rendering engine behavior? Known bugs or limitations in handling thumbnails or images on the first load? Additional configurations we might need to implement for Firefox compatibility?

provide the solution on the issues i have atteched the page link as belowhttps://globalstep.com/art-page-revised-v6/

Asked by suryakantmeshram24 5 months ago

Last reply by jesup 5 months ago

Firefox is exceedingly slow!

Firefox has become exceedingly slow. I have used Firefox for the most part going back to the beginning save a 2 year stint when Mozilla fell behind and did not update the… (read more)

Firefox has become exceedingly slow. I have used Firefox for the most part going back to the beginning save a 2 year stint when Mozilla fell behind and did not update the product in the early years after ver 4. However, the slowness of Firefox is so bad now that I may have to find or use another browser! It is literally that bad! This problem is recent as in the last 45 days as far as my individual needs. I have already gone through the troubleshooting list and made the modifications. That seemed to work for a day or two but the slowness of Firefox is progressively getting worse with each passing day.

The speed is like 3 minutes to 10 minutes when just trying to open a known and commonly used bookmark. Checked against Edge which came with Win 11 and Edge loads within a second or two. So, the problem is not hardware or internet connection. I have one of the fastest speeds on the planet with a true fiber optic connection as I am close to the backbone location in my city. We are talking 2.1gig down and 820MB up. Tested against two different speed tests. The problem is with Firefox specific. Mozilla needs to address this issue as it seems to be an ongoing problem across several IOS platforms.

Asked by pablo222 5 months ago

Last reply by jonzn4SUSE 5 months ago

I cannot open pages/websites in Firefox

Starting last night, every time I try to open a page/website in Firefox the page times out and an hourglass symbol and the words "New Tab" appear in the tab. In addition,… (read more)

Starting last night, every time I try to open a page/website in Firefox the page times out and an hourglass symbol and the words "New Tab" appear in the tab. In addition, clicking on one of my bookmarks doesn't work either and nothing happens in that case. Any ideas?

Asked by fwolfe7 5 months ago

Last reply by jonzn4SUSE 5 months ago

Where do I find the link which allows me to install AdBlock or AdBlock Plus software for my Firefox browser?

How do I start the downloading process for installing the AdBlock or AdBlock-Plus software? My email address is: [edited] Thank you, James Casey (Arlington, Virginia). … (read more)

How do I start the downloading process for installing the AdBlock or AdBlock-Plus software? My email address is: [edited] Thank you, James Casey (Arlington, Virginia).

Asked by JamesPhilipCasey 1 month ago

Last reply by markwarner22 1 month ago

My parmanet gmail account hake recovery issue

Sir my gmail has been hacked hacker haschanged my gmail phone number and also recovery gmail Due to which I am not able to recover my Gmail, I have all the information of… (read more)

Sir my gmail has been hacked hacker haschanged my gmail phone number and also recovery gmail Due to which I am not able to recover my Gmail, I have all the information ofmy Gmail, if you say, you can take it. My old id / [edited] @gmail.com My old phone number / [edited] My old recovery gmail account / [edited] @gmail.com

Asked by Mirja MB 4 months ago

Last reply by James 4 months ago

Issue with Firefox Sync Not Restoring Passwords After Reinstalling Windows

Hello, I recently reinstalled Windows on my computer and expected Firefox to sync and restore my saved passwords, as I had enabled Firefox Sync before reinstalling. Howe… (read more)

Hello,

I recently reinstalled Windows on my computer and expected Firefox to sync and restore my saved passwords, as I had enabled Firefox Sync before reinstalling. However, after syncing my account, my passwords did not appear, and I am unable to access them.

I have already tried the following steps:

   Checked the sync status of my Firefox account.
   Ensured that I am signed into the correct Firefox account on my browser.
   Searched for any relevant troubleshooting steps but haven't been able to resolve the issue.

Could you please assist me in restoring my saved passwords or provide any guidance on how I can retrieve them?

Thank you for your help.

Best regards, Tameem

Asked by tamemtamim700 4 months ago

Last reply by TechHorse 4 months ago