Firefox Community Forum

Have tried different solutions like Malware product and cleaning cashe and cookies. When I search a known safe site I get redirect by Convertitmas stating the (known safe) site is unsafe. Best regards Henrik Nygaard

You have downloaded a lot of files in the last 16 minutes. To no avail. All your messages indicate "download failed" (??)Please guide me. Just need to open my Firefox mail.}}thanks

Неожиданно пропал звук при использовании любых видеосервисов из Интернета.. При использовании других браузеров звук рабоет нормально. Как решить проблему с восстановлением звука?

I've suddenly lost sound while using any online video services. Sound works fine when using other browsers. How can I restore sound?

I am unable in run the installer for the updated version of Firefox on my android desktop. Are you able to help me?

Thank you in advance

Natalie [edited email from community support forum] Johannesburg, South Africa

When Fox News has a new article and I click on it to read, I now get a 500 Error over a blank page. Is there a way to correct this? It has never happened before and only seems to have appeared in the last update of last week.

Hi. Cannot seem to figure out how to remove 3 Mozilla Firefox notifications appearing vertically up the right side of my windows 11 LG gram laptop. They are covering up part of the mozilla dropdown window when I click on the 3 little lines in the upper right hand corner. Sorry, not very good at explaining this. I know I have to eliminate these spam notifications, just need step by step instructions... Please help me, Thanks [edited email from community support forum]

Bought a new laptop and I had my old Dell laptop transfer all my data to my new HP. My email account went thru fine. But for some unknown reason, I couldn't get my Firefox browser transferred, and I NEED to get my saved passwords from the Firefox Master Password manager.

I think I made a big mistake after data was transferred and I started setting up the HP -- (feel like I got 'tricked' into using Microsoft Edge browser) and didn't know how to get Firefox browser so could get my passwords. So unfortunately, I ended up clicking Download Firefox browser and it was a brand new browser like I was a new first-time user as it was 'blank'....like I would have to start completely over. I have been a long-time Mozilla Firefox browser user. I have been desperately and frustratingly trying to retrieve my Original Firefox Browser that has ALL my info that was so handy and easy to use.

PLEASE EMAIL ME AT:: [edited email from community support forum] I do Not have a mobile phone Thanks for helping me retrieve my Mozilla Firefox Browser

Hi,

when using the built-in Payment Methods feature in Firefox, I find it quite difficult to distinguish between multiple saved cards, especially when they are visually very similar.

In my case, I’m working with several Stripe test cards for development, and they often only differ in subtle details (like the last digits). This makes it easy to pick the wrong card during checkout or testing.

Is there currently a way to add a custom description or label to a saved payment card (for example “Stripe test – successful payment” or “Stripe test – 3D Secure”) that would be shown in the card selection dialog?

If not, is this something that’s planned or already discussed as a potential improvement? From a developer’s perspective, this would be a big usability win.

Thanks in advance!

"Oops, your browser's HLS setting is too low." Trying to stream, in browser, and I'm completely blocked today. The browser says it's fully updated. And yet.

Whatever the case, where and how do I check and/or adjust the HLS setting?

I get three grey boxes at the top right of the Firefox start-up page. See the attached image. They dissappear if I search and enter another web page. The only way I can get rid of them is to reset Firefox. They return within 24 hours.

What are they and how can I get rid of them?

When on Firefox desktop I can't reveal any passwords. Currently, it's set to prompt for a user login from the computer to reveal a password but it doesn't show the prompt when clicking to reveal a password.

Restarting the browser doesn't seem to work. Restarting the computer doesn't seem to do the trick either. I tried signing out and back in from my Firefox account but that didn't work either. I tried using mobile Firefox and that seems to work properly. Passwords also auto-fill like normal, basically the only thing not working is the password reveal. I'm not exactly sure what I can proceed to try next to fix this.