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Frequently used sites don't recognize my computer.

Every time Microsoft updates my computer, or I shut it down and restart it, all the sites I use regularly do not recognize my computer and require me to identify myself (… (read more)

Every time Microsoft updates my computer, or I shut it down and restart it, all the sites I use regularly do not recognize my computer and require me to identify myself (plus giving me messages that I am logging in from an unknown computer). What can I do to stop this?

Asked by tomrisser 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

Logging into Gmail

I'm trying to log into my gmail account, but every time I try, I am sent to the clear cache and cookies page. I have cleared my cache many times and still am unable to ac… (read more)

I'm trying to log into my gmail account, but every time I try, I am sent to the clear cache and cookies page. I have cleared my cache many times and still am unable to access my email on my computer through firefox. Can I get help with this? Thanks in advance!

Asked by celi.merk 2 months ago

Last reply by markwarner22 2 months ago

запоминание паролей

здравстуйте, как сделать чтобы при входе в фаерфокс он не выходил из аккаунтов? например я захожу история сохраняется вкладки остаются но из аккаунтов он выходит и приход… (read more)

здравстуйте, как сделать чтобы при входе в фаерфокс он не выходил из аккаунтов? например я захожу история сохраняется вкладки остаются но из аккаунтов он выходит и приходится каждый раз заходить заново


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Asked by Yasya Anisimova 1 month ago

Last reply by Mutaz Awad 1 month ago

Unexpected website logouts.

When I put my laptop to sleep, websites I am logged into are often logged out when I return. Note that I don't close Firefox. The tabs generally reopen but require login … (read more)

When I put my laptop to sleep, websites I am logged into are often logged out when I return. Note that I don't close Firefox. The tabs generally reopen but require login again. Windows 11, Firefox 137.0.1

For example, I put my laptop to sleep for lunch. When I returned, tabs were there, but I was logged out of gmail, Discord, and a website I was logged into.

This seems to happen more frequently recently, but not every time, as far as I know. But this is a relatively new problem, possibly related to a new laptop. Occasionally I get a message that there is trouble restoring my session.

Asked by joenuke981 1 month ago

Last reply by Mutaz Awad 1 month ago

Firefox keeps everything signed in, except for Google services

On a previous install, this was a non issue. I recently had to reinstall windows entirely, and went to download Firefox first thing, but have been having an issue where e… (read more)

On a previous install, this was a non issue. I recently had to reinstall windows entirely, and went to download Firefox first thing, but have been having an issue where even though every setting to delete cookies is off, I have the "enhanced tracking protection" set to custom, with everything ticked off, there are no extensions, no anything to seemingly cause the issue. I even signed out of my Mozilla account just to see if it was a sync issue. It still occurs. Firefox has been keeping me signed into literally everything, except specifically Google services. YouTube, Gmail, photos, everything. Any fix?

Asked by Phoenix.caley123 1 month ago

Last reply by markwarner22 1 month ago

2FA on yahoo, USAA and Facebook

Yahoo and facebook are not recognizing my device and always ask for me to sign in with 2FA...Facebook asked if I want this to be a trusted device - I select Yes and next … (read more)

Yahoo and facebook are not recognizing my device and always ask for me to sign in with 2FA...Facebook asked if I want this to be a trusted device - I select Yes and next time I log in, password and text code....Yahoo Mail the same...asking for 2FA. I did not ask to be cut on and cannot turn off!!!!

Asked by jimkennedyciee 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago