Firefox Community Forum

I tried to login to my account with my email address, but it pops out to ask mw to create a new account. How wierd is that?! I follow the previous registration confirmation email last year and trace my account. I can clearly see that the email address is the one I try to login with. how is that happen? can i get my data back?

BTW, I create the recovery key through the website. The problem is how I login my account in the APP.

I have a Mozilla/Firefox Account, but when attempting to set up a monthly donation, the message says, ". . .Is this the right email address? We couldn’t verify that this email address is able to receive mail."

It is the same email address used on the Firefox Browser and accessable with a password, so I'm puzzled as to why it is questioning the ability to validate the email address.

Please help. I would very much like to donate.

Kind regards. Joe

So apparently I already had a firefox acct usin my main email from a long time ago and I have one I signed into most recently usin my secondary email. I just had to update my firefox so thats where it all got confusing but I updated successfully and just bookmarked my tabs so I could find em when I started usin updated firefox. im on my laptop and it lets u keep both versions. Not only that but I realized I'd been usin firefox for -I have no idea how long, w/o even signing in! So Idk where all those bkmarks got saved to if I wasnt signed in 4 wks or months...I assumed it wasnt possible to do stuff like that unless u were actually signed in, but now Idk where all of the settings, things i saved or anythin else I adjusted specifically to me would be now since it was all done w/o bein signed into a specific acct! I think a few yrs ago was the 1st time I realized u even COULD have a firefox acct cuz I thought id been usin my fire fox 4 yrs w/o one & had a whole bunch of saved pws that were either saved while not signed into anythin or perhaps a few were saved when I 1st made the acct. I also remember tryin to login when somethin informed me I had an account, which I didnt realize and...o wait I remember now.. I think id been signed in on my laptop 4 yrs w/o realizing I was, & had saved pws, bk marks etc BUT my comp was about to be non-usable due to some internet safety update those of us w/old computers had been getting as a courtesy for yrs that we wouldnt be gettin anymore (all comps older than 2010) & I was forced to get a new laptop in order to keep usin the internet safely. Obvi I planned to transfer everythin id saved in my firefox to the new laptop but I couldnt find any of my acct info like pw, accnt name or anythin despite literally bein signed in. I remember thinkin, "guess I can never sign out cuz ill never be able to get back in" & eventually I had to use the new laptop so id be usin firefox w/o bein signed in, regardless- so this 2nd account I "just" realized I had, must be that one- which I still cannot access, I assume. Don't recall why I couldnt get any of the info while I was originally signed in but eventually I had to use the new laptop & that firefox obvi wasnt signed in, so all my stuff was lost (I think.) I mustve made a new acct since theres one wit my other email I was able to login to today, but Ive been usin the browser on my laptop (and phone, i believe) w/o bein signed in 4 some time. I need help, Idk wat to do bout the accts & the dead one I cant access. I dont have the best memory due to ADD & the many meds I take so I can't be sure what I'v said is accurate. I need help figuring out whats actually goin on wit my accounts, if possible. I'm sorry I can't be more sure on the details. How do I even get in contact with customer support about this? When I kept searching about my problem the only escalation the site would tell me about was to ask a question to this which I now realize is just aq community forum and no one here can help me link my account to combine them into one. I need tech support 4 that.

"I've found a bug on https://accounts.firefox.com/but it's out of scope on HackerOne. So, will you provide a reward for this?"

I have ugpraded to a new macbook (from an intel macbook, this is my first apple silicon macbook - M4 Max). I am having trouble logging in to many of my accounts only when using firefox on my new macbook - eg. soundtoys, spotify - the only way I can get the logins to work is if I run an incognito window to log in. Is there a fix for this? Best, Joe

Need to recover my yahoo account without phone number and mail my recovery phone number is [telephone number] and email is [email address] kindly help me out thanks for advance

I have two separate Firefox accounts, one for personal use and one for business use. The accounts solely exist for the purpose of changing devices and syncing bookmarks, as I upgraded my personal computer some time ago, and recently upgraded my work laptop. When I went to log into the work account after changing laptops, I was forced to use the app to log in. I logged out of my personal account to log into my work account, but it appears that my bookmarks for both accounts are synced to both accounts. Is there a way to check if the accounts are linked, and if so, is there a way to unlink the accounts, so I can keep the bookmarks separate?

When I try to log in, I get the "your account has been locked for security reasons" message. I understand I'm supposed to get an email with a code to confirm my identity, but I didn't. I tried multiple times in the last few days. The only mail I got from Mozilla is one asking me to log in to change my password. But obviously, I can't log in.

Dear Team Google,

Someone hacked my Google account on 13.10.2024, and he changed every recovery method so that I can't access it.

That Gmail ID was a Youtube Channel. JONI VCD CENTER CHANNEL id :- UC9Mw6QDqzbPqPqMagjO-l1g. YOU TUBE is not helping me. I am in great danger. please me So please bring back my google account.

Gmail ID :- [email address] Old lost email Account Name:-Khaleda Akhtar Birthday:- [date of birth]

Contact Email:- [email address]

thank you KHALEDA AKTER JONI VCD Center

When I use Tik Tok in this browser , it's too late . Can you help me how can I fix it . I need to use my Tik Tok accounts cuz it's my business . I hope you will understand me and help me . If you don't mind , plz check my firefox account . Plz hurry up ! Although I have Google chrome , I use this browser cuz it's more easy to use . Don't distrubit to me . If you have time , plz check your browser or my account and give me some advices how to fixt it. Have a nice day all my friends .

Goodmorning ,I have cancelled my subscription with Firefox app . Unfortunately now I can’t receive any call. So will you please fix this problem. I have’s elderly parent at home and I need to receive my phone calls. Please I would be . Greatly appreciative .My name is Yvette Garcia and my phone number is [edited from community support forum]

I'm facing an issue where my Firefox account logs out automatically every time I restart my Windows PC. This requires me to re-enter my password daily, even though I’ve saved it within Firefox.