Firefox Support Forum

Popups for Smithsonian magazine keep appearing, sometimes 2 at a time, despite having popups blocked. I need them to stop. They are annoying and cover up content of web pages.

Hi there,

I have a question please :

I can check the candidate type ( webtrc ) in Edge with this simple command : edge://webtrc-logs

Can you please let me know how I can check it in Firefox. I`ve searched the web but I couldnt find the answer.

Thank you in advance.

Later version refuses to connect to my modem, and goes into security web mode. This modem uses HTTP/HTTPS for access, i.e., connects directly it's IP address, then the user enters a username and password. At that point, the the modem switches to HTTPS for control.

With this recent update, there is NO WAY to access the modem for any work, or upgrade the HTTPS certificate on the modem. This is a BUG.

What should happen is that if the web site will accept a HTTP connection, Firefox should NOT refuse connection or test for security issues UNTIL the user or the device switches to HTTPS.

As an aside, I've used Firefox on this Zywall modem for years until recently.

I trust this message finds you well. I am currently using Mozilla Firefox as my preferred web browser and I'm interested in ensuring that I have the latest version installed for optimal performance and security.

Could you provide a step-by-step guide on how to update Mozilla Firefox to the latest version? I'm curious about the frequency of updates and whether the process varies for different operating systems I'm using windows.

Additionally, I'd like to understand if there are any precautions I should take before initiating the update, such as saving bookmarks or ensuring compatibility with installed extensions.

Furthermore, are there any notable features or improvements in the latest version that I should be aware of? I want to make the most of the browser's capabilities and stay informed about any enhancements.

Thank you in advance for your assistance. I appreciate your expertise in guiding me through the Firefox update process.

Best regards,

I didn't know if this needed to be in Privacy and Security Settings or Cookies, so please feel free to move this to wherever it fits best. Here is my problem. I have saved logins on a lot of sites that all work perfectly. There are several websites that I have multiple accounts that all have their login credentials saved. My problem is that there is one specific website that until recently was operating just fine, but in the last week has started a nuisance issue. When I log into the website I select the login profile I need and everything starts off just fine. About 5 minutes later, whatever I am working on gets hijacked by a dropdown appearing in the upper corner of the screen that lists the six logins that I have for that website. If I continue to try typing, nothing happens (as in, the dropdown list stays there and whatever form I was typing on no longer has any data being entered). If I press ESC, the dropdown list goes away but it also closes down the form I was using. If I use the mouse and click anywhere on the screen, then the dropdown list goes away and I can continue using the form I have open. About 5 minutes later, or if I open up a new form, the dropdown list comes back and I have to do this all over again. I have talked to IT of the website and they stated that they have never seen this issue before. Other users that also use Firefox have never mentioned this to them before. Is there a setting that I need to change? Do I need to clear the cookies for this website? Do I need to just delete all of the saved login information and then re-save it? Thank you for your help.

After restarting my computer last week, I suddenly couldn't reach ANY websites on my computer. I tried changing security settings. I tried deleting Firefox and reinstalling it. Still, to no avail.

I don't have any problem reaching websites via Firefox on my laptop or my mobile devices. I also have no issues with using Google Chrome or Bing.

For some reason, though, I'm suddenly having the same connectivity issue using Zoom, citing Firewall and Proxy issues (I'm a single, home user). I tried turning my security program off, and that didn't help. I also did a scan using the security software and it could find no malware.

I have tried restarting the computer, and powering off and restarting the router. No help.

I'm not sure why I'm suddenly getting this issue with my desktop. I have Dell ProSupport, and while they're trying, they haven't been able to nail anything down.

Any ideas why this would suddenly happen, and only to Firefox? (and, for some reason, the Zoom connectivity?)

Jeff

Hi, I am using Firefox vsn 120 for Linux Mint. I believe that I have the privacy and security set with the default settings.

However, Firefox seems to forget the information stored by websites, so that can't simply login.

Each. And. Every. Time. I have to go through the process of re-introducing myself to the security of the website provider who insists on sending me emails, SMS messages, etc. with codes to confirm who I am.

This applies, every time I use a site that requires a login (bank, BBC, Fidelity, eBay, Facebook....).

Once I have been approved on a site, then my login seems to work for a few days, up to a week and then off we go again with a new set of security codes. My settings do not delete cookies, and firefox is never closed, except if the PC needs a reboot, which is rare.

I would appreciate any help in settings that would allow me to use Firefox normally without having to enter security codes. Cheers, Mark

Why is Firefox suddenly not remembering any of my logins or passwords? When I go into Preferences > Security, the box to "remember logins and passwords for websites" is checked. When I click on saved passwords they all are there. The do you want to save box is there if I have changed a login, or added a new web site. I am not in private browsing mode. The problem seems to happen every time I install the latest Firefox update, or Windows 10 Pro updates. Some of my apps want to know if I am using a new device.

When attempting to update my Mozilla account from my Firefox settings, I was unable to add my secondary email address because of an error message stating that the secondary email account exists...

Repeating this action in case of a bug resulted in being locked out of that particular window.

I have no idea what that error message means, nor how to circumnavigate it. Please help!

Thanks, MGB

I've followed all the steps that I have found online to make FireFox for Mac to remember twitter login credentials to no avail. All other websites offer to save details. Is there something obscure with Twitter logins? Chrome does this but I need to get rid of Chrome as it is not as secure as FF

Any ideas please? I'm using Sonoma as my OS....

Kind regards

Peter

Hi, Mozilla Relay/mask is connected to an old, defunct email address. How do I change that? The verifications are going to the old address that I can no longer access.

Hi,

I'd like to ask if there are plans in the near future to support FIDO2/WebAuthn authentication for Firefox Accounts.

My question is motivated by the fact that right now there's no way to add a secondary MFA option as backup, and the industry-standard backup codes are very clunky to store safely and use in general.

Losing access to the MFA for an account which hosts all data (and essentially the day to day optimizations of workflows - saved data, bookmarks, etc.) and starting from scratch is a terrifying prospect (I've gone through it before), especially given that Firefox Accounts right now does not have any recovery options after that point.

It would be beneficial if one would be able to add, for instance, a pair of FIDO2 keys for this purpose, or even more broadly speaking any other WebAuthn providers (like Windows Hello). Those would not only provide a better security standard, but also better failover options.

I'm sorry if this is not the right place, but I've not found a dedicated forum for Firefox Accounts issues specifically - please direct me there if there's one.

Best regards, Artur Ciesielski