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I keep getting pop up news stories

I keep getting the Virginia Pilot news stories for another area of Virginia - I have unsubscribed and turned off pop-ups and I'm still getting it every time I open Firefo… (read more)

I keep getting the Virginia Pilot news stories for another area of Virginia - I have unsubscribed and turned off pop-ups and I'm still getting it every time I open Firefox.

Asked by Scottiepup 1 hour ago

Last reply by markwarner22 1 hour ago

found two websites but feels like a typo or something? could someone lighten me up? i feel worried.

so i found two websites on google search. normally i went through https://www.mozilla.org/en-US/ but i accidently clicked the one with mozila.eu so basically one with… (read more)

so i found two websites on google search.

normally i went through https://www.mozilla.org/en-US/

but i accidently clicked the one with mozila.eu

so basically one with double L letter and one with single L letter.

may i ask if those are same website?

but when i visited the second link, it came up like this : https://www.mozilla.org/en-GB/firefox/new/?utm_source=mozilla-eu&utm_medium=referral

its different with first one  : https://www.mozilla.org/en-US/firefox/new/

i probably need a detailed information whats the meaning of the end of the url of first site.

i have safe website/safe browsing on. but i still worried if something happens. checked through virustotal but no sign so far.

Asked by kitaikuyo44 6 hours ago

Last reply by markwarner22 3 hours ago

Protecting passwords during hardware upgrade

I use FF on a 2012 PC running Windows10. I was going to replace the computer, but a tech shop nearby has recommended (without seeing my computer) updating the hardware w… (read more)

I use FF on a 2012 PC running Windows10. I was going to replace the computer, but a tech shop nearby has recommended (without seeing my computer) updating the hardware within. I have a lot of passwords stored in FF, and I should like some advice regarding protecting privacy by saving them and reusing them on the refurbished computer. Any other comments about refurbishing as opposed to replacing would be welcome.

Asked by Bill_Patterson 1 day ago

Last reply by markwarner22 23 hours ago

Cannot clear history

Cannot clear browsing history. Delete page does not work. Clear recent history does not work. I tried uninstalling and reinstalling but I think it automatically importe… (read more)

Cannot clear browsing history. Delete page does not work. Clear recent history does not work.

I tried uninstalling and reinstalling but I think it automatically imported everything which was not desirable in this case.

Do not have account or sync so it is not pulling from either of those places

Asked by tr4vis414 1 day ago

Last reply by Alice Morgan 1 day ago

New Chatbot AI recording copy and keylogs: can't uncheck it.

AI chatbot: Does the text I write and highlight in Firefox automatically get recorded even if the AI it is turned off? I noticed that even if the AI is turned off, the c… (read more)

AI chatbot: Does the text I write and highlight in Firefox automatically get recorded even if the AI it is turned off?

I noticed that even if the AI is turned off, the check box for  "Show prompts on text select

Displays a shortcut to prompts when you select text. Firefox sends the text, page title, and prompt to the chatbot." is always checked and greyed out.

What gives Firefox folks of knowledge?

Asked by 4portswitch 1 day ago

Last reply by TyDraniu 1 day ago

Turning off autofill of user IDs and passwords

I followed your instructions but they did not work. Specifically, I clicked on "Exceptions" after "Ask to save passwords," next to which I had clicked the box. Under ex… (read more)

I followed your instructions but they did not work. Specifically, I clicked on "Exceptions" after "Ask to save passwords," next to which I had clicked the box. Under exceptions, I put the URL for my bank. I clicked on "Block" and "Save Changes." Nevertheless whenever I go to my bank's log in page, it still autofills my user ID and password. (Yesterday I accidentally clicked the box when signing in to my bank's web page "Save User ID." Even though it only referred to my User ID, it now autofills both that and my password.

Also, even though there is a (non-working) Exceptions page for Saved Passwords, there is no such page for Saved User IDs.

Btw, when I used another browser to sign in to my bank's website, it did not autofill, so it's not the bank's software that is autofilling.

Thanks, Joe

Asked by joescanlon14 3 days ago

Last reply by cor-el 2 days ago

Error code: MOZILLA_PKIX_ERROR_KEY_PINNING_FAILURE

I cannot open the Mozilla download page. It seems not to download anything, as I m taken to the error page (see image). I read a support thread on the issue but I could … (read more)

I cannot open the Mozilla download page. It seems not to download anything, as I m taken to the error page (see image).

I read a support thread on the issue but I could not understand, it seems like an issue that requires previous knowledge, and I think it should be easy for old, loyal users of Mozilla to have a simple solutions for access to Mozilla site, with... Mozilla browser!

It started to happen yesterday, so far I never had such difficulty.

Thanks,

NFB

Asked by NFB 2020 2 days ago

Last reply by cor-el 2 days ago

PG&E, a Norther CA utility, has redone their user site, but will not allow FireFox to be used as a browser. I thought you should be made aware of this.

I want you to be aware a Northern Calif. Utility, PGE, has rebuilt their website so FireFox cannot be used. I do not know if this is legal. I can no longer pay my bill … (read more)

I want you to be aware a Northern Calif. Utility, PGE, has rebuilt their website so FireFox cannot be used. I do not know if this is legal. I can no longer pay my bill using their website, and by phone, I am charged a fee. I don't know if this is legal, but you should not want this happening to the only safe browser.

Asked by cmasson2 4 days ago

Last reply by Agent virtuel 4 days ago

multipart last name displayed incorrectly in saved names

My first name is Joachim and my last name has three parts: "von zur Gathen". Small v and z, capital G. My entry in "saved names" is (correctly) Joachim von zur Gathen. Bu… (read more)

My first name is Joachim and my last name has three parts: "von zur Gathen". Small v and z, capital G. My entry in "saved names" is (correctly) Joachim von zur Gathen. But when an application calls for it, "Joachim von" is (incorrectly) provided as my first name. How do I edit my saved name so that it is displayed correctly? Yes, I know that such linguistic particularities are tricky to handle. Joachim von zur Gathen

Asked by gathen 4 days ago

Last reply by cor-el 3 days ago

Warning from my virus software: "Suspicious connection blocked"

Hi there! It started yesterday. I keep getting warning messages from Bitdefender that a connection Firefox was trying to establish was blocked. I will include a screensho… (read more)

Hi there! It started yesterday. I keep getting warning messages from Bitdefender that a connection Firefox was trying to establish was blocked. I will include a screenshot of the warning. I searched the link included in the warning and it comes up as a Firefox related link. I had six or seven of these warnings within the last 3 hours of using the computer and am concerned and irritated. Firefox is updated automatically on this computer and I think the last major change would have been the "cookie jar" thing(?). Obviously, the warning only says that the a certificate has expired. Thank you in advance for your help. Yours sincerely,R.

Asked by Rhino 4 days ago

Last reply by cor-el 4 days ago

big problem with password after cclaner clean

Bonjour Suite a un nettoyage avec CCLANER sur mon PC je ne voie plus mes mots de passe sur mon navigateur . J'ai pourtant option "mots de passe enregistrer" est bien d… (read more)

Bonjour

Suite a un nettoyage avec CCLANER sur mon PC je ne voie plus mes mots de passe sur mon navigateur .

J'ai pourtant option "mots de passe enregistrer" est bien désactiver sur cclaner

en regardant dans mon profile je vois bien mes fichier logins.json et key4.db et je vois bien mes identifiants crypter à l’intérieur .

Je ne sais pas quoi faire j'ai des donnée inestimable .


merci de votre aide

Asked by omar59100 1 week ago

Last reply by cor-el 1 week ago

CANNOT CONNECT TO MY BANK

Completely out of the blue I cannot connect to my account at LLoyds bank because of a security problem with the bank which you describe as a connectivity issue. They say … (read more)

Completely out of the blue I cannot connect to my account at LLoyds bank because of a security problem with the bank which you describe as a connectivity issue. They say the problem lies with Firefox. Whichever I need it sorted quickly.

Asked by Alan Horsley 1 week ago

Last reply by markwarner22 1 week ago

ads telemetry

For over a decade, I trusted Firefox implicitly, believing in your unwavering commitment to user privacy and respect. Today, that trust was shattered when I opened my bro… (read more)

For over a decade, I trusted Firefox implicitly, believing in your unwavering commitment to user privacy and respect. Today, that trust was shattered when I opened my browser to find ads plastered across my homepage. This isn't just an annoyance; it's a betrayal of the very principles that drew me to your software. You've reduced yourselves to the same level as the data-hungry corporations you once stood against. It's not just disappointing—it's despicable. I will not stand by and accept this violation. Consider this my farewell, as I cannot in good conscience continue to use a product that so blatantly disregards its users. You've lost more than just a customer; you've lost the respect and loyalty of someone who once championed your cause.

Asked by Pedro Backard 1 week ago

Last reply by markwarner22 1 week ago