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Firefox freezes at Google sign in

Firefox freezes when I try to sign into YouTube via Google. Becomes totally unresponsive and I have to close browser. It's the only site this happens on. I have cleared t… (read more)

Firefox freezes when I try to sign into YouTube via Google. Becomes totally unresponsive and I have to close browser. It's the only site this happens on. I have cleared the cache and cookies, unchecked "Hardware Acceleration" and other recommendations from other posts. Please talk to me like I'm your Baby Boomer dad.

Asked by mbarroso 4 months ago

Last reply by Konstantina Papadea 3 months ago

Full access to some websites not possible

I am unable to navigate around some websites beyond the page on which I have landed. The site briefly (split second) looks OK and then gets slightly greyed and no other l… (read more)

I am unable to navigate around some websites beyond the page on which I have landed. The site briefly (split second) looks OK and then gets slightly greyed and no other links on the site are accessible. Examples of sites: https://www.signia.net/en-gb/ https://www.flickr.com/

Anyone got any ideas?

Asked by Simon Ford 3 months ago

Last reply by Denys 3 months ago

Cannot receive FOX or CNN straming recently.

I have Verizon FIOS and have been able to receive cable channels on my laptop until recently. Now I cannot access them without a sign-in which leads to some sort of error… (read more)

I have Verizon FIOS and have been able to receive cable channels on my laptop until recently. Now I cannot access them without a sign-in which leads to some sort of error that I don't understand. Any help?

Asked by jbspe 4 months ago

Last reply by Denys 3 months ago

Amazon AWS Secure Connection Failed

Secure Connection Failed An error occurred during a connection to s3.ap-south-1.amazonaws.com. PR_CONNECT_RESET_ERROR Error code: PR_CONNECT_RESET_ERROR The page you a… (read more)

Secure Connection Failed

An error occurred during a connection to s3.ap-south-1.amazonaws.com. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR

The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem.

Moderator note: This question has been edited to clarify the subject and correct the formatting.

Asked by sujithnamal84 3 months ago

Last reply by Denys 3 months ago

Default to open links in a new Tab Does Not Work

Hello- When I am on a website and click link I would expect and want a new Tab to open-- I want it to open it in a new Tab and leave the page I'm on alone so I can go bac… (read more)

Hello- When I am on a website and click link I would expect and want a new Tab to open-- I want it to open it in a new Tab and leave the page I'm on alone so I can go back to the original page.

Instead, Firefox overwrites that page and the tab with the a new one, and I have to hit the back button to get back to that original page. And most often the back arrow button is grayed out and I can't get back at all.

In settings, I've tried checking the box for: 'Open links in tabs instead of new windows' but that doesn't do it. I've also tried checking the box, 'When you open a link in a new tab, switch to it immediately,' and that doesn't do it either.

I know that a work-around is to hold down the Ctrl key while clicking a link, but I'd like to set it as a default so I don't have to do that. That's a pain and not a natural function when browsing. To be sure, I want to click on links and that creates a new Tab without Ctrl Keys.

Thanks!

Asked by StevenB 4 months ago

Last reply by MrJ1nX 3 months ago

Can not update location in weather (desktop, main page)

In the main page (new tab), upper right corner the weather is displayed. However, in my case it shows Paris, France. Been there! - but not in 40years. the three dots bes… (read more)

In the main page (new tab), upper right corner the weather is displayed. However, in my case it shows Paris, France. Been there! - but not in 40years.

the three dots beside the location open a search bar that does nothing. i enter my location... does nothing entered my zipcode... does nothing.

restarted my browser ..... no avail restarted my pc ... no avail

cleared cookies ... then restarted browser ... no avail


Windows 10 firefox ver: Version 143.0.1 (64-bit)


side note: this issue is also on my laptop w11

Asked by Keebler 4 months ago

Last reply by TyDraniu 3 months ago

Time zone difference

Hello, My firefox shows different time zone on calender when i want to sign up for events, while my macbook shows the right time. How can i fix it? Thanks … (read more)

Hello,


My firefox shows different time zone on calender when i want to sign up for events, while my macbook shows the right time. How can i fix it?

Thanks

Asked by mrs.shalexander 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

Firefox for Chrome

Just bought a Chromebook and was surprised to find that only the phone version of Firefox is available for use on Chrome laptops. Any timeline for a laptop version of Fir… (read more)

Just bought a Chromebook and was surprised to find that only the phone version of Firefox is available for use on Chrome laptops. Any timeline for a laptop version of Firefox for Chrome?

Asked by webfreddes 3 months ago

Last reply by Paul 3 months ago

White border around webpage content in Firefox, MacOS Tahoe

MacOS 26.0.1 Tahoe Firefox 143.0.4 (aarch64) There is a white border around the webpage content in the browser (screenshot attached). This border exists even in troubles… (read more)

MacOS 26.0.1 Tahoe Firefox 143.0.4 (aarch64)

There is a white border around the webpage content in the browser (screenshot attached). This border exists even in troubleshooting mode, with all extensions disabled, regardless of toolbars or theme, etc. The only place it does not appear is the about: pages (screenshot attached). I've uninstalled and reinstalled Firefox and updated MacOS. The issue disappears when I quit and reopen Firefox but reappears when I resize the window. Is there some obvious checkbox setting I'm missing? I cannot figure out what is causing this. Thanks for any help.

Asked by 9fmpn4fzk5 3 months ago

Last reply by Liam Parker 3 months ago

Errors

Running Surfshark on Windows 10 or 11 and Unbuntu 24.04. Some sites and attachments giving error failures. Happening with Firefox and Edge. Need troubleshoot source. "S… (read more)

Running Surfshark on Windows 10 or 11 and Unbuntu 24.04. Some sites and attachments giving error failures. Happening with Firefox and Edge. Need troubleshoot source.


"Secure Connection Failed

An error occurred during a connection to forkliftgrocery.com. PR_END_OF_FILE_ERROR

Error code: PR_END_OF_FILE_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem."'

Attachment error.

Asked by stephenkarkos 3 months ago

Last reply by Paul 3 months ago

Cannot access information

I was for reason having to default to LibraOffice and I really did not like that. I switched to FireFox so that I can open files through this browser instead. For some re… (read more)

I was for reason having to default to LibraOffice and I really did not like that. I switched to FireFox so that I can open files through this browser instead. For some reason I download the files and it should take me to view the file in FireFox. I cannot view it at all. I wanted to be able to view the files in FireFox and then I can sync it with Google Docs and then open some of my files into google docs and I do not have to deal with LibraOffice. Why can I not view my files?

Asked by Cora Vlad 3 months ago

Last reply by Paul 3 months ago