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PlayStation log-on breaks Firefox

For the past few days, when I try to log on to PlayStation on Firefox, the sign-in page sits on a loading swirl after inputting email. There's a clear memory leak shown o… (read more)

For the past few days, when I try to log on to PlayStation on Firefox, the sign-in page sits on a loading swirl after inputting email. There's a clear memory leak shown on Task Manager. The menu bar's right-click doesn't draw properly. FF can't be closed and needs to be terminated. The only extension I have is uBlock Origin disabled for this site.

This website works on Edge.

Attached is the broken menu from right-clicking the menu bar.

Asked by dg.coombes 1 week ago

Last reply by new_aged2perfection 2 minutes ago

Why does my Browser now open items over the top one tabs

I've lost all my open tabs....and I can see them in history, but when I open any historical item,...it loads it over the top of the only open tab I now have...as a result… (read more)

I've lost all my open tabs....and I can see them in history, but when I open any historical item,...it loads it over the top of the only open tab I now have...as a result I only have one tab. Its a mess what have you done?

Asked by derek79 17 hours ago

Last reply by cor-el 5 minutes ago

Horizontal scroll bar disappear

I have been using firefox mozilla to access our company EPM system for 3 years. It has been working fine but lately after I installed the latest firefox mozilla version,… (read more)

I have been using firefox mozilla to access our company EPM system for 3 years. It has been working fine but lately after I installed the latest firefox mozilla version, the horizontal scroll bar disappear in search results in the EPM system.

This did not happen when I use google chrome to access the system or Edge. It is clearly Firefox mozilla issue. Nothing is set in my preferences to make scroll bar disappear.

Asked by Jenny Tan 14 hours ago

Last reply by cor-el 9 minutes ago

Openingfirefox

When I open firefox it opens on the "success" page it should open on my selected page Yahoo.com this happened after I ran the "refresh firefox" option … (read more)

When I open firefox it opens on the "success" page it should open on my selected page Yahoo.com

this happened after I ran the "refresh firefox" option

Asked by Paul Gritt 14 hours ago

Last reply by jscher2000 - Support Volunteer 12 hours ago

Missing Cookie Banner Blocker in 120.0 Firefox Release November 21, 2023

Hi, I use Firefox Developer Edition as my default testing browser. I have it set up to clear the cookies and site data when Firefox is closed. For my normal browsing I… (read more)

Hi,

I use Firefox Developer Edition as my default testing browser. I have it set up to clear the cookies and site data when Firefox is closed. For my normal browsing I use regular Firefox (currently version 120.0). I was looking through the settings on 121.0 beta Firefox Beta November 21, 2023 and saw it has the very useful Cookie Banner Blocker: When a site asks if they can use cookies in private browsing mode, Firefox Developer Edition automatically refuses for you. Only on supported sites.

According to the https://support.mozilla.org/en-US/kb/cookie-banner-reduction?as=u&utm_source=inproduct this was introduced in Firefox version 120. However I do not see it in my regular Firefox 120.0. Both browsers say that "Your browser is being managed by your organization." I can change the proxy settings in regular Firefox 120, but not in Firefox Developer beta 121. Although both have the same sentinelone 2023.1.4.650 extension set.

Asked by ewgoforth 14 hours ago

Last reply by jscher2000 - Support Volunteer 12 hours ago

Manage extensions

I have attempted to follow published instructions on how to manage extensions but the steps described are completely wrong. When I click the extensions icon, it opens th… (read more)

I have attempted to follow published instructions on how to manage extensions but the steps described are completely wrong. When I click the extensions icon, it opens the add-ons tab (does not present a list of extensions). There is no "gear" next to any of my extensions; just the on/off button and the .... button.

How can I force an extension to show on the toolbar?

Firefox is up to date (version 120.0).

Asked by duvalljm 12 hours ago

Last reply by jscher2000 - Support Volunteer 12 hours ago

clearing cookies

Is there a Firefox setting that automatically clears cookies? When I turned my computer on, it had been cleared of cookies since the last time I had it on a few hours ago… (read more)

Is there a Firefox setting that automatically clears cookies? When I turned my computer on, it had been cleared of cookies since the last time I had it on a few hours ago, but I didn't do it. No one else here to use the computer but me. I don't want cookies cleared automatically. How do I change it back to manual? I use Firefox Browser 120.0

thank you

Asked by bbbarb2477 23 hours ago

Last reply by CraigS26 18 hours ago

Blocked support popup

Hi, I just discovered something odd. Trying to troubleshoot something with an android app communicating via web and laptop to free up the phone, and the relevant website … (read more)

Hi, I just discovered something odd. Trying to troubleshoot something with an android app communicating via web and laptop to free up the phone, and the relevant website has a chat popup and Firefox won't open the popup. I added the website to the whitelist and saved, but still wouldn't. Tried troubleshooting mode, but nothing. Switched to Chrome and it works fine. Cleared cookies and cache and restarted Firefox, but still no luck. The website is ExpressVPN.com. Macbook Pro OS10.14, Firefox up to date, version 115.1.0esr (64-bit).

Asked by cleverishmoniker 3 months ago

Last reply by zeroknight 3 months ago

OneNote Web Clipper not available for Firefox. Why?

I find that OneNote Web Clipper extension is not available for Firefox now. I'm sure it used to be. Why is it not available and is there a workaround to be able to use it… (read more)

I find that OneNote Web Clipper extension is not available for Firefox now. I'm sure it used to be. Why is it not available and is there a workaround to be able to use it still in FF? Windows 11.

Asked by rafikiphoto 23 hours ago

Last reply by James 23 hours ago

I just get a black screen when trying to watch spacex launche videos or live launch from spacex website

black page (no video) when trying to watch spacex live or past videos https://www.spacex.com/launches/mission/?missionId=starship-flight-2 … (read more)

black page (no video) when trying to watch spacex live or past videos https://www.spacex.com/launches/mission/?missionId=starship-flight-2

Asked by Tiki Time 1 day ago

Last reply by cor-el 1 day ago

My problem is a solid green screen on video playback from You Tube. It doesn't happen on my phone. It started recently.

I can't get rid of a solid green screen when playing back internet video, on You Tube for example. The problem only started recently - it was fine before that. I have alw… (read more)

I can't get rid of a solid green screen when playing back internet video, on You Tube for example. The problem only started recently - it was fine before that. I have always used Firefox as my default browser.

Asked by Robert 1 day ago

Last reply by Terry 1 day ago

My browser isn't working when I try to search on Google, but an auto-connection does work. I've checked everything out but I can't seem to find the answer.

I don't know what happened because the browser was working fine earlier this morning and I didn't do anything to compromise it. I didn't go to settings and change anythi… (read more)

I don't know what happened because the browser was working fine earlier this morning and I didn't do anything to compromise it. I didn't go to settings and change anything. I suspect someone may have 'hacked in,' if that is still even a 'thing.' I think this because when I try to shut off my internet temporarily someone turns it back on and I usually have to 'fight' with whoever that is to get my internet to go off. I tried to ask google a question I wanted the answer to. That question was, how long does the flu last (because I have it or covid.) I also asked how long does covid last. What happened was that spinning thing where it was continually searching but never going to the site. Can you help, please? Thanks in advance if you can.

Asked by wenrabt 1 day ago

Last reply by Terry 1 day ago

All my bookmarks have the same webaddress and only one backup shows under restore (The one which was made today with the bad web address)?

I opened my bookmarks today to find out that all my bookmarks are showing the same web address (Chevrolet.com). And when I went to Recovery, I only found the backup that … (read more)

I opened my bookmarks today to find out that all my bookmarks are showing the same web address (Chevrolet.com). And when I went to Recovery, I only found the backup that Firefox did today with the single web address for all my bookmarks. Firefox was updated to version 120 on 11/21/2023.

Asked by otrepusa 1 day ago

Last reply by cor-el 1 day ago

unable to send or receive emails for the past week

I have been unable to send or receive emails for the past week when I try to send a message I get this message come up .... .. Sending message failed.... The message cou… (read more)

I have been unable to send or receive emails for the past week when I try to send a message I get this message come up .... .. Sending message failed.... The message could not be sent because the connection to outgoing server SMTP smtp.gmail.com timed out try again..... I dont know why this has happened and I cannot fix it???

Asked by joelliott.x 1 day ago

Last reply by Terry 1 day ago

Youtube not functioning in Firefox.

When I try to use youtube.com on Firefox I have problems with the page loading correctly. The sidebar menu doesn't populate leaving only a white space where all the opti… (read more)

When I try to use youtube.com on Firefox I have problems with the page loading correctly. The sidebar menu doesn't populate leaving only a white space where all the options should be. When I click on a video a red progress bar will fill about 75% of the way and then just hang and the video will never load.

I have tried clearing my cache and cookies, deleting all data, refreshing my browser at least 5 times and ran under troubleshooting (safe) mode but the same issue persists.

This does NOT happen under Edge at all, only with Firefox.

Asked by nychi001 1 day ago

Last reply by cor-el 1 day ago

looking for a way to have an active syncing of opened tabs across devices.

Hello all, I have three devices, two laptops, and android phone. I have all three synced and running that way no problem other than one thing I have had an open que… (read more)

Hello all, I have three devices, two laptops, and android phone. I have all three synced and running that way no problem other than one thing I have had an open question for since oct 2nd about mass opening synced tabs into active tabs...

Question here is, is there an active sync? like, I want it when I open a new tab on my android, it automatically opens same tab on both laptops, or i open something on a laptop, and the other laptop and android open it as well. same for closing and all that

Im not looking for it to auto complete forms or anything like that, just keep the same tabs opened across all devices

Asked by Katerpie 1 day ago

Last reply by cor-el 1 day ago