Can't log in to AOL

Today following a brief power outage I was no longer able to sign in to AOL with Firefox on my desktop computer. I am able to sign in to all other apps with no problem. I… (read more)

Today following a brief power outage I was no longer able to sign in to AOL with Firefox on my desktop computer. I am able to sign in to all other apps with no problem. I tried clearing my cache, restarted Firefox, restarted my computer and spent 30 minutes on remote desktop access assistance with AOL trying to fix the problem with no success. I can log in to my account using Chrome on the desktop computer and can log in with no problem using my Android phone but can't log in using my desktop computer with Firefox. I've verified that my Firefox version is updated. I am running Windows 11 Pro.

I would greatly appreciate any helpful advice.

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I can't log into my account to sync because the email address associated with the account is no longer accessible. How can I overcome this hurdle?

How can I log in to my firefox account to sync on my new PC if I can't verify the email address associated with my account? I no longer have access to that email because… (read more)

How can I log in to my firefox account to sync on my new PC if I can't verify the email address associated with my account? I no longer have access to that email because my employer phased it out.

Open 1

I lost all of my browser tabs in a catastophic hardware failure with all local backups deleted. can I get them back?

Being a weird person, I always saved my sites on my firefox browser and for my own reasons, hadn't bookmarked them and always kept them open on tabs to pick up and read a… (read more)

Being a weird person, I always saved my sites on my firefox browser and for my own reasons, hadn't bookmarked them and always kept them open on tabs to pick up and read at a later date, and as a result, racked up a lot of different tabs that were all very dear to me. However due to a catastrophic hardware failure a few hours ago I lost everything on my local files, including my backups of all the firefox tabs. I was hoping that if there was a remote possiblility that if the sync was able to record tabs, that it would also save all tab information from previous browser sessions.

Open 1

Why doesn't it let me turn on the VPN even though I completed all the steps and instead just keeps saying "Get Started"?

Can I not turn it on because of where I am? When I click get started on the VPN extension it opens a tab saying I signed in successfully but when I go to turn it on, ther… (read more)

Can I not turn it on because of where I am? When I click get started on the VPN extension it opens a tab saying I signed in successfully but when I go to turn it on, there's no toggle switch and just tells me to get started again. It's making me go in a circle with it.

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why is my company uninstalling firefox because it is not secure

I have been using Firefox for 20 years. My company Ameriprise Financial has uninstalled it and when I try to reinstall, they immediately uninstall it. They tell me th… (read more)

I have been using Firefox for 20 years. My company Ameriprise Financial has uninstalled it and when I try to reinstall, they immediately uninstall it. They tell me there are security vulnerabilities with Firefox. WTH Firefox?

They want me to us Google Chrome now instead.

Open 1

Is there a way to add a secondary email on the account if you have lost access to the primary email?

I have lost access to the primary email on the account. I have 2fa setup on the account and I have backup recovery codes. When I go to add another email it sends a code t… (read more)

I have lost access to the primary email on the account. I have 2fa setup on the account and I have backup recovery codes. When I go to add another email it sends a code to the primary email, which has no access. Is there a way to use either 2fa or backup codes instead of the code sent to primary email?

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can you please delete my mozilla vpn account?

hello support team, sorry if my english is sucks, it's not my native language. i logged in mozilla vpn but it's not available in my country, so can you delete it please? … (read more)

hello support team, sorry if my english is sucks, it's not my native language. i logged in mozilla vpn but it's not available in my country, so can you delete it please?

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