Firefox Community Forum

I have loaded Messenger onto my new computer as well as Firefox. When I go to Messenger the Voice and Video icons at the top right are greyed and when hovering over the icons, I get a message that video calling etc is not supported. i had no trouble on my other computer but am not sure how to activate the video and voice options. Can you please help me solve this issue. Thank you

I have recently updated my Windows 10 machine to Windows 11. I went to Microsoft.com and clicked Sign In to log into my account but the page will act like you're hitting the TAB button on the keyboard over and over and also hitting enter. Since it tabs through the hyperlinks on the website and acts like I'm hitting ENTER it opens a new window/tab to https://www.microsoft.com/en-us/servicesagreement/. If you have pop up blockers on it will keep blocking the page while tabbing through all the hyperlinks on the page. I have recreated this issue in both the Firefox standard download version(Currently on 136.0 64 bit) and in the Microsoft Store windows app version of Firefox. I have tried clearing my cache/cookies and Private browsing as well to help keep some weird data sync from occurring. I checked my SSO settings in windows and don't have anything that would cause it to try and auto-login with that either. The "Allow Windows single sign-on for Microsoft, work, and school accounts" is not enabled. I noticed this ONLY happens when you try to login to Microsoft with the login.live.com link instead of the login.microsoftonline.com link. I tried recreating this on my phone on Firefox for Android and it does not happen. Chrome and Edge do not have the issue either. I did not have this issue on Windows 10. I have not tried uninstalling the browser since the Microsoft/Windows App version of Firefox had the issue and I had never downloaded/installed that version before. I did not log into my Mozilla account on that version either to try and help figure out if this was an account data problem. I tried to report this on the report a bug but the bot auto closed my bug report. If anyone could help I would appreciate it. Really don't want to switch over to another browser for such a small problem like this. I can't add any image since the page constantly opens a new window/changes. Thanks!

Hi, I’m having trouble accessing Tele Latino ([https://telelatino.com.co|telelatino.com.co]) on Firefox. The site works fine on other browsers, but on Firefox, some pages don’t load, and videos don’t play. I’ve already tried disabling extensions and clearing the cache, but the issue persists.

Has anyone else faced this problem? Is there a setting in Firefox that could be causing this? Any help would be appreciated!

I have many paid to promote sites and when I click the link in the email gives me a blank page so does not let me complete the ad and this has been like this for weeks the only browser that works is duckduck go about ready to cancel firefox all together you need to help with this asap.

https://hbr.org will not allow me to sign in using Firefox. It does not recognise my email address if I use the Lost Password option. MS Edge allows me to sign in to https://hbr.org without problems. I have listed hbr.org as Exceptions in tracking protection, cookies, and blocking pop up windows

Hello,

Since the latest update of Firefox (version 135.0.1) when writing an e-mail the lines keep dropping down automatically at random intervals.

The e-mail host we are using is Polaris Mail, which is through our website provider.

To make sure it wasn't an issue with polaris mail, i have logged into our emails through microsoft edge and they have worked perfectly fine.

I have attached a picture for reference.

Kind regards

Ashley Small

I can't log into my online banking as usual. I checked with the bank, ok there, reset Firefox, still not working. Does work for everything else though. The bank is Seaboard Federal Credit Union, which there has never been a problem logging in either on desktop or on mobile phone. I also tried logging in on the Safari browser and that worked with no problem. Any suggestions? I have been using Firefox for years and don't want to switch! Carl Brand cbrand@gwi.net

When I try to access F1 TV, it says: "Unsupported Browser". "This browser is currently unsupported. To experience F1 TV, please switch to an alternative browser. Please see our FAQs for more information." (https://f1tv.formula1.com/). The problem started since about a week or so ago. I can't find any info on the the F1 TV site that gives a reason. Now I need to watch it on EDGE..... I don't like EDGE too much.

Formula 1 TV

When opening links via Firefox that are associated with the National Association of REALTORS (NAR) website, I keep getting a message on their homepage screen that says, "An Error Has Occurred. An Error Occurred in Client", and I can't go any farther. There's no explanation or "pop-up blocked" notification, just that message. I can open the links in the NAR website via Chrome, but not Firefox. I talked to tech support for the NAR website, but they said they're not familiar with this complaint and said to try opening on Chrome, which I successfully was able to open the link there. Please help as I don't want to switch to Chrome. Is there something in Firefox not allowing it to open? I'm not even sure which topic this falls under, so I picked Accessibility. If it belongs under another topic, please transfer to that dept. Thank you! Annette Karnes

cannot log onto att.net for my email acct...using firefox............microsoft edge is no problem...it says it is due to a connective issue? Help!...... thanks..

I have tried for over a week to get into my social security account, including changing my password several times and twice waiting two hours for a call back from SS. The last call back from SS told me to try another browser. I finally borrowed someone else's computer and used microsoft edge and got into the site right away. I have used Firefox for years and have had very few problems. What's the problem?

Hi,

I've been getting a glitch while typing emails in Outlook Web Access for the last couple of days where superscript type in dates looks like the image attached. It was working fine until sometime this week. I've tried using Microsoft Edge and the issue doesn't happen so I'm thinking it might be browser specific.

I'm running Firefox Version 135.0.1 (aarch64) on a Mac Studio with Sequoia 15.3.1 (24D70).

Can you advise please?

Thank you very much.

Calum.

My bank says it is your problem. This website will open using Google but not Firefox. I am wondering if somewhere in your last "update" there was a change which clashes with my bank's security settings (or whatever). When I try to open the website (Chase.com), the screen shows a solid blue screen and a twirling circle which usually precedes the opening to my account page. It twirls FOREVER! It never opens! It makes no sense to me whatever. HELP!!

On NY Post when I try to post a comment, it says I need to log in first. But I am already logged in! I log out and log in again, and it still thinks I am not logged in and am prevented from posting.

I can use a different browser with no trouble. What is the Firefox setting on Firefox that does this? How can I correct it?

I have been block since yesterday afternoon on Mozilla to use this Etsy.com. I have reset history and cache per Etsy and it would work once after signing on and then it would block me. Now I have to use Chrome to get access to my account. I need to have this break in service fix for Mozilla/Firefox. Privacy and security is important to me. Thanks

Firefox is misdirecting me to a Microsoft Sales page instead of taking me to Outlook. This issue began several weeks ago and is ONLY happening on Firefox. Chrome, Brave and other browsers work correctly. I'm using Windows 11 and Firefox's latest versios.

Here is a short video showing the issue. https://app.screencast.com/QpeMzzoytwq99