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How to add apps such as WhatsApp and Telegram to my computer's home screen?

Hello Volunteers, Recently I've encountered some issues on adding apps such as WhatsApp and Telegram to my laptop's home screen. I've been trying to figure that out for t… (read more)

Hello Volunteers, Recently I've encountered some issues on adding apps such as WhatsApp and Telegram to my laptop's home screen. I've been trying to figure that out for the past hour. I'd really appreciate if you helped me with this issue as soon as possible.

Asked by mshanmugapriya105 1 month ago

Last reply by markwarner22 1 month ago

New email notifications banner only not all of the unread emails while away

Some time this year I noticed that when I get home from work and wake up my monitor (PC is always on and doesn't sleep or log out) I get an email notification in the bott… (read more)

Some time this year I noticed that when I get home from work and wake up my monitor (PC is always on and doesn't sleep or log out) I get an email notification in the bottom right corner for every email I received that day and it takes a couple of minutes to clear.

I don't remember this before, it was only live notifications in the bottom right as they came in, if you clicked the Windows notification icon it would show you all of the past notifications on the list of course.

I still want the notifications for live incoming mail but not all of the unread emails previously.

I don't know if this is a Firefox setting or a Windows one but I couldn't figure out how to change without disabling notifications all together.

Asked by shannonwa 1 month ago

Last reply by Krishivisgood 1 month ago

Meta permanently suspended by Facebook and Instagram accounts because a hacker opened an Instagram account with my [edited] @gmail.com. Virgobusch is not my Instagram. It violated policy but I have no association with it.

A hacker opened an Instagram account using my gmail account ([edited] @gmail.com) and the scam Instagram account (Virgobusch) caused Meta to permanently suspend my Glori… (read more)

A hacker opened an Instagram account using my gmail account ([edited] @gmail.com) and the scam Instagram account (Virgobusch) caused Meta to permanently suspend my Gloria Waslyn and my Parrots For Peace facebook accounts. I understand the Virgobusch Instagram published music without royalties or permission. This was NOT ME. Please restore my Facebook and all Meta accounts that may be impacted. I originally sent a message of appeal when it was taken down and that was nearly 1000 days ago. I have 11 days left to resolve this. Please help. [edited email and phone# from public community support forum].

Asked by gloriawaslyn 1 month ago

Last reply by markwarner22 1 month ago

virus scam

clicked on small info page website icon for a snooker club and linked me to Mcafee (allegedly) whereupon lots of alerts about malicious software and viruses invading my l… (read more)

clicked on small info page website icon for a snooker club and linked me to Mcafee (allegedly) whereupon lots of alerts about malicious software and viruses invading my laptop. As Defender shows everything clear I assume this is a scam. The link address is shown below as a screenshot of 'new notifications'. I uninstalled Firefox and refreshed everything. I use DuckDuckGo as search engine. Operating System is Windows 10. Any assistance to prevent these -virus alert 'notifications' popping up would be appreciated.

Asked by Squawk57 1 month ago

Last reply by James 1 month ago

audio problem

We understand that you are having problems with your audio in Windows. We have a guided troubleshooter that helps with many of the common audio problems in Windows. … (read more)

We understand that you are having problems with your audio in Windows. We have a guided troubleshooter that helps with many of the common audio problems in Windows.

Asked by Ajit Kabiraj 5 months ago

Last reply by markwarner22 5 months ago

Hacker into my phone

I need to have my account very secure there has been someone hacking my phone for 2 years now. He seems to be stopping certain links from coming up on firefox. Do you hav… (read more)

I need to have my account very secure there has been someone hacking my phone for 2 years now. He seems to be stopping certain links from coming up on firefox. Do you have any security and privacy features for your app anything like that would help. I will send some screen shots when i get them. Thank you very much. Deborah Haley

Asked by Deborah Haley 4 months ago

Last reply by Muhammad Alviansyah 2 months ago

I just saw in the upper right hand corner that something activated.

I was on YouTube and in the upper right hand corner there was a small splash screen that said Activated with words underneath. It did not show but a couple of seconds so … (read more)

I was on YouTube and in the upper right hand corner there was a small splash screen that said Activated with words underneath. It did not show but a couple of seconds so I couldn't read what activated.

I did not change anything. How do I find out what happened? I don't see you offer any logs.

PS I don't know if it was YouTube or not Firefox. But I have never seen it before.

It was rectangle with cream white background, black font, Activated was in large font, under it was smaller font. It covered the hamburger and 3 of the icons in your toolbar. It was half on the viewable window page (YouTube) and half over your icons.

Asked by Doc 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

Messages about machine used

I keep getting messages from one of my credit cards saying a new computer was detected, saying it was Foxfire (or Mozilla) and Windows 10. The computer I'm using is runn… (read more)

I keep getting messages from one of my credit cards saying a new computer was detected, saying it was Foxfire (or Mozilla) and Windows 10. The computer I'm using is running Windows 11 - why do I get Windows 10 in these messages?

Asked by Ottovonbismark 2 months ago

Last reply by James 2 months ago