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Firefox browswer crashing often after Feb 20 update

Since my Firebox browser automatically updated on Feb 20, 2023, it crashes several times a day. Is this a known issue? Will there be another update released soon to fix t… (read more)

Since my Firebox browser automatically updated on Feb 20, 2023, it crashes several times a day. Is this a known issue? Will there be another update released soon to fix this issue? Or how can I fix this on my end? Thank you.

Asked by jen6 3 months ago

Last reply by TyDraniu 2 months ago

Missing secondary scroll bar

I have recently got a 17" laptop and I notice, when I am on websites that have an additional scroll bar to the right of the page, it gets lost behind the firefox scroll… (read more)

I have recently got a 17" laptop and I notice, when I am on websites that have an additional scroll bar to the right of the page, it gets lost behind the firefox scroll bar. is there a setting I can change to resolve this?

Asked by traceydenise197 2 months ago

Last reply by cor-el 2 months ago

Bookmarks Menu List

Hello, I've noticed a change since the last update and don't understand why? When opening the bookmarks tab I would get the drop down of a long list of links I have sav… (read more)

Hello, I've noticed a change since the last update and don't understand why?

When opening the bookmarks tab I would get the drop down of a long list of links I have saved. I sometimes bunch them into groups so when looking down the long list, I can see the link I want better when more than one are from the same website.

But my issue is that when I went through the list and found that group of links, I could click onto one to open the page. In the past before the update I could click on the bookmarks drop down again, and still see the same area of links I had just clicked on.

Now when the bookmarks drop down closes it defaults to the top of the list and I need to scan down to find the links I was looking at again. Why? Yes when I closed the browser off and reopened it the bookmarks list would start at the top again. But if left opened I could click on the bookmarks tab and it would open to the same link area I clicked onto last.

Is there a way in settings I can reverse this annoying, unnecessary change.

A word to the Firefox workers that like changing things for no reason. I use Firefox because I like the things your browser has that the others don't. Keep taking the little things away that people like, which you seem to keep doing, then my favourite browser will just become "The same old s#*@" like all the others.

Asked by ShadowAD 3 months ago

Last reply by andyross 2 months ago

Language on "Sponsored by ..." items is German??

On all my new tabs which open with "Recommended by Pocket" items, the "Sponsored by ..." items are in German. All my language settings are "en-amer".?? All the other it… (read more)

On all my new tabs which open with "Recommended by Pocket" items, the "Sponsored by ..." items are in German. All my language settings are "en-amer".?? All the other items are in English.

Asked by mike11318 2 months ago

Last reply by Terry 2 months ago

"It appears you may be using a browser that is out of date." but Firefox is current.

Hello, On https://www.cvs.com/ and entering data in the search box and selecting the search icon goes to https://www.cvs.com/ie11.html with the message "It appears you ma… (read more)

Hello, On https://www.cvs.com/ and entering data in the search box and selecting the search icon goes to https://www.cvs.com/ie11.html with the message "It appears you may be using a browser that is out of date." However, Firefox is current to 110.0.1 (64-bit). See the "out of date" message as well as Firefox Help > About showing Firefox is up to date. By the way, I'm running Windows 11. Pretty frustrating. Thank you, Steve

Asked by swid052915+M 2 months ago

Last reply by cor-el 2 months ago

update 110 not compatible with twitch

I am having issues with Firefox and Twitch. after updating to the current version (110) I have been unable to claim twitch drops. So I tried troubleshooting like clearing… (read more)

I am having issues with Firefox and Twitch. after updating to the current version (110) I have been unable to claim twitch drops. So I tried troubleshooting like clearing my cache and cookies, and logging out of twitch. But when I try to log back into twitch I keep getting this error stating that my browser (firefox) is not supported.

Asked by saxxon26 3 months ago

Last reply by ashkanimous 2 months ago

"Bad Request" for Meetup.com

After the last few updates on Firefox, I can no longer access meetup.com. When trying to access that site, I get a "Bad Request" message. As a side note, I have no troubl… (read more)

After the last few updates on Firefox, I can no longer access meetup.com. When trying to access that site, I get a "Bad Request" message. As a side note, I have no trouble accessing that site if I use my Safari browser.

Also note that the OS that was "guessed" (10.15) was incorrect--it is MAC OS 13.2.1

Asked by nealacoan 2 months ago

Last reply by cor-el 2 months ago

Ancestry missing DNA matches

Ever since last Firefox update have been unable to access my DNA matches in my Ancestry program. Are you working on fixing whatever it is that you did to cause this? He… (read more)

Ever since last Firefox update have been unable to access my DNA matches in my Ancestry program. Are you working on fixing whatever it is that you did to cause this? Heather

Asked by sparrowpilot 3 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

Firefox Password Manager

I have set a master password for firefox Logins and Passwords. When I try to look at Passwords sometimes the login screen pops up to allow me to enter the Master Passwor… (read more)

I have set a master password for firefox Logins and Passwords. When I try to look at Passwords sometimes the login screen pops up to allow me to enter the Master Password. Other times I get the screen (see attached photo) that has a login button. When I click the button the screen flashes but does not pop up a password window. If I close all tabs and other windows of firefox browser then start only one firefox browser window it will ask for the master password. That fixes it temporarily but I have to close many tabs and several firefox windows.

Asked by luvwhitesand 2 months ago

Last reply by cor-el 2 months ago

Cant find previous bookmarks

today and everything has changed. My bookmarks are gone, or at least I cannot find them and I cant find anything in my Word account. This is very troubling. Solution plea… (read more)

today and everything has changed. My bookmarks are gone, or at least I cannot find them and I cant find anything in my Word account. This is very troubling. Solution please. Were changes made in the last 48 hours?

Asked by jnkwas 2 months ago

Last reply by cor-el 2 months ago

"Generate secure passwords" seems to be increasingly broken and unuseable

This feature was great when it was first implemented but it seems to be increasingly unusable. It flatly refuses to generate passwords on many sites seemingly because the… (read more)

This feature was great when it was first implemented but it seems to be increasingly unusable. It flatly refuses to generate passwords on many sites seemingly because there is a flag set in the textbox's code disabling auto-complete. It won't allow you to customize the types of passwords that are generated e.g. length, complexity, excluded characters, etc. This wouldn't be such an issue if there was a way to manually generate a password but there seems to be no tool for this anywhere in the settings and no plans to add this feature. I wouldn't be so frustrated if I didn't actually like and actually use the password manager but I do. I rely upon it almost daily and it is extremely disheartening to see it repeatedly confounded by poor design and implementation.

Asked by leonardchurch33 2 months ago

Last reply by cor-el 2 months ago

Fonts are screwed up

I don't know what to do. I'm not a developer... but WHAT IS WITH THIS? • I've already checked and unchecked "Allow pages to choose their own fonts, instead of your select… (read more)

I don't know what to do. I'm not a developer... but WHAT IS WITH THIS? • I've already checked and unchecked "Allow pages to choose their own fonts, instead of your selections above." • Quit and restarted • happening on multiple sites • Safe mode doesn't help • gfx.downloadable_fonts.enabled is true • Website appearance is automatic • Firefox is up to date • macOS 13.2.1 Ventura • No extra extensions or plug-ins • Enhanced tracking protection off didn't help.

Can someone help me please without me having to be a programmer?

Asked by Venessa 3 months ago

Last reply by cor-el 2 months ago

I can't restore sesion

For some reason my computer restart by itself. I lost all the windows and tabs opened. I tried to restore the session but your system told me there was an error. I clicke… (read more)

For some reason my computer restart by itself. I lost all the windows and tabs opened. I tried to restore the session but your system told me there was an error. I clicked on menu and history but I can't get to restore the session. Please help !

Asked by ubedaniel 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

Random crashing

Firefox has been randomly crashing for me for months now, which minimizes everything I had up, usually at a bad time. Firefox doesn't even have to be running for it to cr… (read more)

Firefox has been randomly crashing for me for months now, which minimizes everything I had up, usually at a bad time. Firefox doesn't even have to be running for it to crash and interrupt what I'm doing.

Most recent crash report: bp-495b94c7-0b6a-46d1-8570-75b970230315

Asked by Frostelus 2 months ago

Last reply by TyDraniu 2 months ago

Cannot open website with firefox but can with microsoft edge

When I try to access https://www.solidsurface.com/ in firefox I get the following error: Error 405 Not allowed Not allowed Error 54113 Details: cache-pdk17856-PDK 16788… (read more)

When I try to access https://www.solidsurface.com/ in firefox I get the following error: Error 405 Not allowed

Not allowed Error 54113

Details: cache-pdk17856-PDK 1678845270 1537363494

Varnish cache server

I used to be able to access this site in firefox and can acces it in microsoft edge. Any idea what is going on?

Asked by mike610 2 months ago

Last reply by TopGun 2 months ago

Menu Button no showing

I am a new user to Firefox (started in Feb 2023). I am running version 110.0.1, Windows 10 version 22H2, 64 bit. I want to add more tabs (webpage links) to my Firefox Hom… (read more)

I am a new user to Firefox (started in Feb 2023). I am running version 110.0.1, Windows 10 version 22H2, 64 bit. I want to add more tabs (webpage links) to my Firefox Home Page. Firefox Help/FAQ says that I should select the address bar, enter in a website address, and then click on the "menu button" which is on the right side of the address bar. It is supposed to look like three dots or three lines. However, my address bar does not show that - or at least I can't find it. The picture provided in the online Firefox FAQ doesn't match what I am seeing on my home page. Please let me know how to get this "menu button" to appear. Thank you.

Asked by sntrypilot 2 months ago

Last reply by Paul 2 months ago