Showing questions tagged:

Getting the Code: RCPTA:2 on a site that wants to run a Javascript

I am getting error 'Code: RCPTA:2' when trying to log into the Detroit Free Press (freep.com). I had never had this problem before but just performed a Firefox update and… (read more)

I am getting error 'Code: RCPTA:2' when trying to log into the Detroit Free Press (freep.com). I had never had this problem before but just performed a Firefox update and now have this error. It's like the Firefox update changed a setting related to Javascripts.

Open 1

Banking website no longer loads

Good day. For the last week or so, I've not been able to access my banking website login page. I've tried in Chrome, it works, but I prefer not to use that browser. I can… (read more)

Good day. For the last week or so, I've not been able to access my banking website login page. I've tried in Chrome, it works, but I prefer not to use that browser. I can get to the primary website, but when I choose the log in page, I just get a blank page. I've not had this issue before and I've been using Firefox and the same bank for years. Do you have any suggestions as to how I fix this?

Open 3

Technical Problem With Firefox Browser & MarketSurge Stock Data Retrieval

I subscribe to MarketSurge, a stock data platform. It has run reliably on Firefox until last week. When I enter a stock symbol it brings up this error, and does not giv… (read more)

I subscribe to MarketSurge, a stock data platform. It has run reliably on Firefox until last week. When I enter a stock symbol it brings up this error, and does not give the requested stock data from the MarketSurge live data platform. "[Autosuggest API Error] Failed to load info for symbol 'TTMI' ".

Has anyone seen that error before? Does it suggest a conflict within Firefox?

I have tried many things to troubleshoot and find the cause within Firefox, its settings and variations, and with Win 10. Nothing resolved. However, executing the Marketsurge platform in Chrome does not have a problem.

Background & Details: 1) Win 10 pc. with current updates. Firefox browser with current updates. 2)Firefox cache, history, and browsing deleted. Standard protection setting off. 3)Vpn off.

I would be deeply grateful for any insights re:Firefox that might be causing this problem, which did not exist prior to last week.

Thank you very much.

Open 1 9

I can't login to my x.com account from 115.35.2esr

Hello! I can't login to my x.com account from Firefox 115.35.2esr on Windows 7 SP1. I'd was stay logged in many years before I accidentally clear my cookies. And now I ca… (read more)

Hello! I can't login to my x.com account from Firefox 115.35.2esr on Windows 7 SP1. I'd was stay logged in many years before I accidentally clear my cookies. And now I can't login. It just reloaded input form when I type my login and press "Next"button. I tryed login from Private mode, I tryed to disable all addons. Nothing helped. But I still can login/logout from Firefox 140.10.2 on Windows 11.

In Firefox console I see

errors [ {…} ] 0 Object { code: 399, message: "Could not log you in now. Please try again later. g;177706962260066684:-1778241640627:geToqptptoIvemMOHotwS0TF:1" } code 399 message "Could not log you in now. Please try again later. g;177706962260066684:-1778241640627:geToqptptoIvemMOHotwS0TF:1"

and

Corporate Policy: Skip unsupported function name "identity-credentials-get"

Can anyone help me to fix it?

Open 1 9

Na eBay se slike proizvoda jako sporo otvaraju

Na eBay slike proizvoda se otvaraju jako sporo i treba po nekoliko sekundi da se izoštre. Nekada je to radilo momentalno. Nedavno sam uspio naći riješenje ali se opet vra… (read more)

Na eBay slike proizvoda se otvaraju jako sporo i treba po nekoliko sekundi da se izoštre. Nekada je to radilo momentalno. Nedavno sam uspio naći riješenje ali se opet vratilo usporavanje.

Open 1 9

What's up with not able to access some pages lately?

Lately when following links from google searches to some sites I get a "can't find" or "access not allowed". These sites tend to be hardware stores - specifically Home D… (read more)

Lately when following links from google searches to some sites I get a "can't find" or "access not allowed". These sites tend to be hardware stores - specifically Home Depot or Lowes and some times Walmart. It is NOT my OS!! Because I copy the URL and paste it into Chrome and it works just fine.

Obviously switching to Chrome would solve this issue - but I've used Firefox for years and prefer to stick with it.

What's changing out there that is causing these incompatibilities?

Open 5 99

Constant Access Denied when visiting verified websites

I'm not sure what is going on with Firefox the past 6 months but I'm constantly getting an access denied message like this..... "You don't have permission to access "http… (read more)

I'm not sure what is going on with Firefox the past 6 months but I'm constantly getting an access denied message like this..... "You don't have permission to access "http://www.sunglasshut.com/us" on this server. " However, when I use the Chrome Browser, the webpage loads instantly. I'm not a fan of Chrome and have supported Firefox for years. Why am I having issues with your browser?

Says Old school Win 7 OS

Yes No Proxy Yes Boolean Yes IPv6 Disabled

Open 2

Webpage not opening,

i have tried to login via your mizilla browser, but not logged in. also when i am trying to browse linkedin and other websites, the web page not opening at first time, i … (read more)

i have tried to login via your mizilla browser, but not logged in. also when i am trying to browse linkedin and other websites, the web page not opening at first time, i am suffering in problem, but in my laptop i have other 3 browser, chrome, edge, brave, they work correctly and smoothly in the websites and all sites. only problem .

Open 1 9

Scrollen geht nicht auf manchen Websites

Zum Beispiel auf Websites von Swissmilk.ch und Landi.ch kann ich nicht scrollen. Auf Edge geht es aber problemlos ! Was muss ich bei Firefox ändern in den Einstellungen ?… (read more)

Zum Beispiel auf Websites von Swissmilk.ch und Landi.ch kann ich nicht scrollen. Auf Edge geht es aber problemlos ! Was muss ich bei Firefox ändern in den Einstellungen ? Lieben Dank für Hilfe.

Open 1

I receive a "To display this page, Firefox must send information" warning everytime I login to my work websites (they use MS 365)

I've recently switched to Firefox but am finding some of the performance a bit cumbersome. I am continually being asked to hit "Send" ["To display this page, Firefox must… (read more)

I've recently switched to Firefox but am finding some of the performance a bit cumbersome. I am continually being asked to hit "Send" ["To display this page, Firefox must send information ..."] when I am logging into my Outlook email or looking at my bank information. I'd rather not be "resending" these pages each time and am wondering if there is a setting.

Edition Windows 11 Pro Version 25H2 Installed on 2025-12-10 OS build 26200.8246 Serial number YX0J28CC Experience Windows Feature Experience Pack 1000.26100.297.0

Thanks, Nancy

Open 1

Akamai Edgesuite.net - Access Denied Error Messages?

Hello, These error messages can result from a compromised IP address which you can check here: https://www.akamai.com/us/en/clientrep-lookup/ or here: https://dnschecker.… (read more)

Hello,

These error messages can result from a compromised IP address which you can check here:

https://www.akamai.com/us/en/clientrep-lookup/ or here: https://dnschecker.org/ip-blacklist-checker.php?

However, this post is for the condition where these messages are received yet your IP address is clean.

I have two browsers installed Firefox and Chrome. Firefox has problems with an ever increasing number of websites (that are switching to Akamai Edgesuite) while Chrome marches on without issues.

I recently discovered the Browser User Agent identification string that is used by the server to determine what browser it is talking to. This is useful for serving content correctly to different types of devices like a phone or PC. You can find your Browser User Agent string here:

https://dnschecker.org/whats-my-ip-address.php

So thinking that this might be Firefox's problem I copied the string from my working Chrome installation and added it to Firefox. Unfortunately the issue continues.

So somehow Edgesuite is using something MORE than just the user agent string to kick Firefox to the curb. Does anyone have any clues as to what this might be and how to get Firefox in the good graces of Edgesuite?

Thanks, Steve

Open 3 18

Sorry, this browser is no longer supported

I'm trying to log on to Canada Life. They tell me that I have to use Google Chrome (preferred) but they also include Mozilla Firefox which is what I thought I'm using to … (read more)

I'm trying to log on to Canada Life. They tell me that I have to use Google Chrome (preferred) but they also include Mozilla Firefox which is what I thought I'm using to get this support.? What gives?

Open 3 108

certain sites ( like FedEx tracking ) say that I can't visit because my browser needs an update. but I checked and Mozilla says that I AM up to date . last update April 28

certain sites ( like FedEx tracking ) say that I can't visit because my browser needs an update. but I checked and Mozilla says that I AM up to date . last update Ap… (read more)

certain sites ( like FedEx tracking ) say that I can't visit because my browser needs an update. but I checked and Mozilla says that I AM up to date . last update April 28 What can I do to fix this?

Open 5 27

For the past few days, I cannot read the comments on Huffington Post articles

For about a week now, I can no long read the comments on Huffington Post articles. Is it something on Firefox that's causing this? Previously their comments worked fine f… (read more)

For about a week now, I can no long read the comments on Huffington Post articles. Is it something on Firefox that's causing this? Previously their comments worked fine for me.

I'm using Firefox 150.0.1 on a MacBook Pro with MacOS Monterey version 12.7.6. I'm running Malwarebytes version 3.1.7 and have Huffington Post on the "allow" list.

Open 1

can no longer access imdb.com site

can no longer access imdb.com - problem started after last firefox update - have tried everything - sometimes get message "Max challenge attempts exceeded. Please refresh… (read more)

can no longer access imdb.com - problem started after last firefox update - have tried everything - sometimes get message "Max challenge attempts exceeded. Please refresh the page to try again!" I refresh, but same problem. running Windows 11 - google search engine

Open 1 45