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  • Archived

106.0.2 And Win Explorer

106.0.2 locks up Windows Explorer (Not Responding) on my Win 7 machine as soon as it starts. After restarting Explorer, it seems to continue working. I have seen this is… (read more)

106.0.2 locks up Windows Explorer (Not Responding) on my Win 7 machine as soon as it starts. After restarting Explorer, it seems to continue working. I have seen this issue reported earlier.

Asked by aj8mh-radio 7 months ago

Last reply by BarbaraML 6 months ago

  • Archived

Why is my bookmarks library immediately opening the last folder in the library?

I just updated last night to version 98.0 of Firefox, and have noticed that when I click on manage bookmarks that the boomarks now open at the bottom of the various bookm… (read more)

I just updated last night to version 98.0 of Firefox, and have noticed that when I click on manage bookmarks that the boomarks now open at the bottom of the various bookmarks folders by default instead of opening at the top like they used to. What happened here? I am including a picture to show where the manage bookmarks section is going by default now instead of where it normally does. Can anyone help fix this?

Asked by Marc7 1 year ago

Last reply by Matthew Montagu-Pollock 1 year ago

  • Archived

Copy-Paste Images from Firefox to Discord causes duplicated images

I use Firefox a lot, and a couple of months ago, it started duplicating images whenever I ctrl-v'd the images into discord. Since then, I've completely reinstalled firefo… (read more)

I use Firefox a lot, and a couple of months ago, it started duplicating images whenever I ctrl-v'd the images into discord. Since then, I've completely reinstalled firefox several times, with no addons-I also tried the beta and nightly versions, and even Waterfox, and still run into this problem. It seems to be an issue that strikes a lot of firefox users, and I haven't been able to find a fix yet.

In short: copy image paste image into discord (it doesn't matter if it's ctrl-v or right click paste) two images are attached to the message instead of one

This only happens to some images, mainly .pngs. I have no idea what is causing this problem and I would appreciate some kind of fix.

Asked by DH 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Downloads

When I download a file before I even have a chance to save or open the file Firefox downloads the file and puts it on my desktop. I have to look at lots of .pdf files and… (read more)

When I download a file before I even have a chance to save or open the file Firefox downloads the file and puts it on my desktop. I have to look at lots of .pdf files and this a bit annoying as I have to keep deleting all the files I dont want. The dialog box opens and I always choose open rather than save but Firefox has already saved a copy to my desktop. How can I stop this autosave please ? Cheers.

Asked by muttleythedawg 1 year ago

Last reply by jscher2000 - Support Volunteer 9 months ago

  • Archived

Print using system dialog can't be set as default in Firefox 97.0

I just updated from Firefox 96.0.3 to Firefox 97. When I try to print I get the Firefox preview, even though I have print.tab_modal.enabled set to false. Please fix it so… (read more)

I just updated from Firefox 96.0.3 to Firefox 97. When I try to print I get the Firefox preview, even though I have print.tab_modal.enabled set to false. Please fix it so that I can get the print system dialog without going via the Firefox preview. Note that I have now reverted to Firefox 96.0.3 and won't update from this unless the problem is fixed.

Asked by paul921 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Some sites won't load

Several sites I use (Yahoo, American Thinker) and occasionally other random sites won't load when I use your Add-Ons Privacy Badger, and Ublock. I get server can't be rea… (read more)

Several sites I use (Yahoo, American Thinker) and occasionally other random sites won't load when I use your Add-Ons Privacy Badger, and Ublock. I get server can't be reached errors. I use ESET as my security app. Suggestions?

Asked by kuma1947 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Unable to access website

I use the site Word Hippo (an online thesaurus and Word tools website) regularly but cannot open this site on Firefox. However it opens on Chrome which seems very strange… (read more)

I use the site Word Hippo (an online thesaurus and Word tools website) regularly but cannot open this site on Firefox. However it opens on Chrome which seems very strange.

Asked by Pooh Bear 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Firefox crashing 10.15.7

Frequent crashes. I've run Onyx. Reset extensions. Reinstalled firefox. I've been using google maps frequently, so I switched to safari and that crashed too. Trying chro… (read more)

Frequent crashes. I've run Onyx. Reset extensions. Reinstalled firefox. I've been using google maps frequently, so I switched to safari and that crashed too. Trying chrome now -- no problem yet. I'm wondering if GPU is at fault. I've ramped up cooling based on GPU. Still crashing. Tried holding down D and option D to test ram but I just get a command line on a non-responsive screen.

Model Name: Mac mini

 Model Identifier:	Macmini6,2
 Processor Name:	Quad-Core Intel Core i7
 Processor Speed:	2.6 GHz
 Number of Processors:	1
 Total Number of Cores:	4
 L2 Cache (per Core):	256 KB
 L3 Cache:	6 MB
 Hyper-Threading Technology:	Enabled
 Memory:	16 GB
 Boot ROM Version:	424.0.0.0.0
 SMC Version (system):	2.8f0

Asked by A Fox 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Double padding in bookmarks menu AGAIN - imposed without thinking!

After the update that changed the bookmarks menu spacing in the most unhelpful way, I have reduced this stupid double padding between the folders with a hack - an now wit… (read more)

After the update that changed the bookmarks menu spacing in the most unhelpful way, I have reduced this stupid double padding between the folders with a hack - an now with the current update to 91.0.2 - it is back on!!???

Whose idiotic idea it was without giving us the OPTION of single OR double padding??

Why do we have to look online for the hacks and workarounds to remove this most idiotic and controlling change??

Please bring the single padding back NOW or I will completely switch to Chrome or simply will stop updating firefox!

You will NOT control how many folders and bookmarks I can see in my top menu bookmarks - and this idiotic double padding has removed half of them from my menu!!!

Asked by magicpowers888 1 year ago

Last reply by Kymber 1 year ago

  • Archived

no sound after installing latest version (104)

I'm running Debian Stretch and the packaged version of Firefox (91) runs fine but seems a bit dated. I installed ver. 104 manually and everything is fine except that the… (read more)

I'm running Debian Stretch and the packaged version of Firefox (91) runs fine but seems a bit dated. I installed ver. 104 manually and everything is fine except that there is no audio. I changed the setup Privacy and Security Autoplay to 'Allow Audio and Video' -- no audio. I've restarted in troubleshoot mode -- no audio. Other browsers, including ver. 91 of Firefox have no trouble with audio. Any ideas? On quitting I get these messages:

3 /opt/firefox 0 $ firefox [GFX1-]: glxtest: libEGL missing methods for GL test [GFX1-]: glxtest: libEGL missing eglGetDisplayDriverName

3 /opt/firefox 0 $ [GFX1-]: glxtest: libEGL missing methods for GL test 12:03PM Tue 6 [GFX1-]: glxtest: libEGL missing eglGetDisplayDriverName [2022-09-06T19:03:40Z ERROR mp4parse] Found 2 nul bytes in "\0\0" [2022-09-06T19:03:40Z ERROR mp4parse] Found 2 nul bytes in "\0\0" [2022-09-06T19:03:40Z ERROR mp4parse] Found 2 nul bytes in "\0\0" [2022-09-06T19:03:40Z ERROR mp4parse] Found 2 nul bytes in "\0\0" [Child 4452, MediaDecoderStateMachine #1] WARNING: 7f1908378700 OpenCubeb() failed to init cubeb: file /builds/worker/checkouts/gecko/dom/media/AudioStream.cpp:281 [Child 4452, MediaDecoderStateMachine #1] WARNING: Decoder=7f1909b8ac00 [OnMediaSinkAudioError]: file /builds/worker/checkouts/gecko/dom/media/MediaDecoderStateMachine.cpp:3979 [2022-09-06T19:05:39Z ERROR viaduct::backend::ffi] Missing HTTP status [2022-09-06T19:05:39Z ERROR viaduct::backend::ffi] Missing HTTP status

Asked by rayandrews 9 months ago

Last reply by jonzn4SUSE 8 months ago

  • Archived

Unable to access Microsoft One Drive without first Refreshing Firefox each time

Recent issue, last few days. Unable to access Microsoft One Drive online without first having to Refresh Firefox each time. It is then accessible for a short period of ti… (read more)

Recent issue, last few days. Unable to access Microsoft One Drive online without first having to Refresh Firefox each time. It is then accessible for a short period of time before the address link again breaks down into an incomplete address that does not open One Drive. I've repeated this process a number of times and each and every time the only means of access to One Drive is by Refreshing Firefox. Access to One Drive is fine on other browsers. I've cleared the cache, and run Firefox in Troubleshoot mode, but the only thing that works, and does so consistently, is to first Refresh Firefox. It will then go to the correct address for One Drive for a short period of time, before again breaking down into an incomplete forwarding address. I prefer using Firefox, but regular access to One Drive, without all these unnecessary steps, is a requirement

Asked by anastasiaanthony8 1 year ago

Last reply by jscher2000 - Support Volunteer 11 months ago

  • Archived

Youtube videos stutter, lag, or freeze when putting them on 1080p/720 60fps.

Hello there to anyone who can help me with this problem that I'm having right now. Yesterday while watching and going through the videos on youtube, while watching a vide… (read more)

Hello there to anyone who can help me with this problem that I'm having right now. Yesterday while watching and going through the videos on youtube, while watching a video, it suddenly started to lag and not move as smoothly much as before when I have on a higher quality like in 1080p 60fps or 720p60fps.

This has happen to me a couple times before when I couldn't find a way to fix it like when my my laptop was acting stupid and was resetting itself and showing a blue screen when it happen and had someone help me take it to the store and have it fixed and the reset my laptop or something and had to go redownload Firefox and I think the problem stopped working.


Yesterday and today I tried searching and looking up how to fix this and find answers that tell me to go to the about:config and change somethings to false or true whatever and it still has this problem. I hope changing it to whatever doesn't mess it up anything even more.

I thought I had to go update Windows or something since recently a couple of times the youtube videos get stuttery and not move as smoothly at times. I can't remember much this one but I either just close Firefox to hopefully that it goes back to normal or I have to update Windows to restart my laptop and it works and it goes back to normal.

But this time when I did all that and I try to update Windows from my laptop it was doing what it does updating installing or downloading yesterday. The problem is still there and the videos on youtube are still stuttering. And I try to see if there were more things to update there was nothing there and says its up to date.

I linked a video that has a 60fps option on a another browser Microsoft Edge to see if it works from there and video when putting it on 60fps works fine there. So this must be a Firefox problem or something.

So if anyone can help me with this problem. Please tell if there's anything else I can do to get these videos on youtube to work on Firefox in 60fps and hopefully can try to easily fix this and hope its nothing complicated to do. Or if there is a bug or something that's making these videos stuttering and everything please try to fix this problem that's going with me right now. Cause i don't want to have to deal with problem I had before again forever and/or if its permanent.

Hopefully maybe the next update for Firefox might fix this problem I have from these youtube videos, but I don't know. Whenever an update for Firefox happens sometimes, the videos on youtube start to stutter and not move as smoothly with putting it on 60fps and have this problem again.

Thank you if anyone has the time to look at this and hopefully someone can get me the answer to finally fix these videos that are freezing stuttering and stuff there.

Asked by buggasep17 1 year ago

Last reply by Chris Ilias 1 year ago

tab deliminators

I am currently on version 110 of firefox. It is driving me crazy how there is no physical object or deliminator between tabs. they all just blend in. Is there any way to… (read more)

I am currently on version 110 of firefox. It is driving me crazy how there is no physical object or deliminator between tabs. they all just blend in. Is there any way to add the "|" (pipe command) between the tabs so they have some sort of separation?

thanks

Asked by LT72884 3 months ago

Last reply by cor-el 3 months ago

Ancestry missing DNA matches

Ever since last Firefox update have been unable to access my DNA matches in my Ancestry program. Are you working on fixing whatever it is that you did to cause this? He… (read more)

Ever since last Firefox update have been unable to access my DNA matches in my Ancestry program. Are you working on fixing whatever it is that you did to cause this? Heather

Asked by sparrowpilot 3 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

  • Archived

A window with all its tabs dissappeared, won't show on restart...

Merely typing an email when the tab and window it was in shut down (am using linux mint and most recent FF build.) I have difficulty understanding programmer directions … (read more)

Merely typing an email when the tab and window it was in shut down (am using linux mint and most recent FF build.) I have difficulty understanding programmer directions as typically given but can follow a path > to files and folders. I found firefox old backups and sessions folder but none of the session restore files are dated, won't open and won't restore. I wish there was a straight-forward path to restore "my sessions" when issues develop. Just show me where the file path > where the files are > and what to click. Thank you.

Asked by germeten1 6 months ago

Last reply by jscher2000 - Support Volunteer 6 months ago

  • Archived

Rescuing lost logins

I broke an old computer and have my logins from it on a backup drive in logins.json and key4.db. I can't work out how to transfer these logins to my new computer. I've tr… (read more)

I broke an old computer and have my logins from it on a backup drive in logins.json and key4.db. I can't work out how to transfer these logins to my new computer. I've tried creating a new firefox profile since I am nervous of losing logins that are on my new computer, but then I am totally lost.

Asked by nikbj303 11 months ago

Last reply by hengwz07 11 months ago

  • Archived

Control + Shift + P doesn't work

This command doesn't work, and I've seen others with the same issue and no one ever gave a response on how to fix it. I'm assuming the same thing will happen here, but I… (read more)

This command doesn't work, and I've seen others with the same issue and no one ever gave a response on how to fix it.

I'm assuming the same thing will happen here, but I just started using Fire Fox and really hope someone can give some resolve.

I tried running with no extensions too, it still didn't work.

Microsoft Edge Control + Shift + N works

Chrome Shift + N works

I tried this solution "Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is is causing the problem. " It didn't work.

Please could someone help me. Firefox has been my favorite go to browser, but now I am forced to look for alternatives.

Asked by rlpzboss02 12 months ago

Last reply by jscher2000 - Support Volunteer 12 months ago