Profiles -

Hi, When I opened Firefox today, it asked me which profile I'd like to use. I named one Katy and then continued. Now, I can't see any of my bookmarks, none of my passwo… (read more)

Hi,

When I opened Firefox today, it asked me which profile I'd like to use. I named one Katy and then continued. Now, I can't see any of my bookmarks, none of my passwords are saved, none of my sites recognized. I've been using Firefox for years. Everything I have is saved there. I just want my old stuff back. I'm signed in on my account, but can't see another profile that I can choose. My phone still has all the passwords and bookmarks from before but I I can't see what profile I'm signed in under. Can anyone help?

Thank you!


Katy

Asked by Katylnicholson 6 days ago

Last reply by AliceWyman 4 days ago

There is no horizontal scrolling

Hi, when I want to zoom in to the website page, I cant seem to find the horizontal scroll, thus I cant see the left side of the page that I zoomed in. Please make the hor… (read more)

Hi, when I want to zoom in to the website page, I cant seem to find the horizontal scroll, thus I cant see the left side of the page that I zoomed in. Please make the horizontal scroll available. Thank you.

Asked by rei.tei17 3 months ago

Last reply by jonzn4SUSE 3 months ago

Closed Pinned Tabs Even After Setting Firefox to Reopen Previous Tabs after Closing

Hi, I have the settings of 'General > Startup > [checked] Open previous windows and tabs' on. Most of the time it works as expected, but there are several occurren… (read more)

Hi, I have the settings of 'General > Startup > [checked] Open previous windows and tabs' on. Most of the time it works as expected, but there are several occurrences when all of the sudden all of my pinned tabs are gone. When this happened, I usually tried the 'Command + Shift + T' to restore them. Sometimes they came back, some other times, they don't.

Can you fix it?

It's starting to get really irritating because I can have >12 tabs pinned and it's troublesome to have to remember them all in case this happens again in the future.

Thanks!

Asked by debora.sormin1 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

Flash Player update message

I have asked this question before and followed ALL recommendations to no avail. I received no other suggestions to now, nearly a year later I am asking this question agai… (read more)

I have asked this question before and followed ALL recommendations to no avail. I received no other suggestions to now, nearly a year later I am asking this question again. I had to stop using my favorite browser because of this. You all used to help your users but alas, no more. Here is a link to my previous question and then below is my present question;

https://support.mozilla.org/en-US/questions/1473866

I am running a fully updated Windows 11 computer. I have 4 fully up to date browsers; Vivaldi 7.5.3735.66 (Stable channel) (64-bit); EDGE Version 139.0.3405.125 (Official build) (64-bit); DuckDuckGo version 0.126.3; and Firefox 142.01. I play Bejeweled Blitz on FaceBook. The game works perfectly on all browsers EXCEPT Firefox. When I try to play on Firefox I get a message that says I must "upgrade to the latest version of Flash:. There is NO flash anymore. Why am I getting this message on Firefox but the game works just fine on all other browsers?

Asked by notnats 5 months ago

Last reply by Denys 4 months ago

History, shortcuts and recent history gone and no longer being collected

After a re-start, my Firefox browser on a Dell laptop lost all history and has since also not been collecting websites visited. When opening a new tab, the shortcuts and … (read more)

After a re-start, my Firefox browser on a Dell laptop lost all history and has since also not been collecting websites visited. When opening a new tab, the shortcuts and recently visited websites are also gone and no longer being collected. My CCleaner recently updated itself to a new version but I unchecked the delete history for Firefox (which treacherously is clicked by default - I fell into that trap before). Happy to blame the new CCleaner but that would not explain why history is not being collected now - to me the fault seems to lie with Firefox instead. Another possibility that went through my mind: Is Microsoft sabotaging users of Windows 11 to force them to buy new? PS: Under "Privacy", "History", the setting is "Firefox will remember history", as it always has been and should be. But it has forgotten all previous history and it is no longer collecting any new history either!

Asked by w.preiser 4 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

Issues navigating nbcnews.com web site

I visit the nbcnews.com web site frequently. For the past +/- 48 hours, I have been having issues. I can open the home page and scroll from top to bottom just fine. Howev… (read more)

I visit the nbcnews.com web site frequently. For the past +/- 48 hours, I have been having issues. I can open the home page and scroll from top to bottom just fine. However when I now double-clcik to open a specific article, that article page opens for about one second and is then immediately replaced with a page that says "Something Went Wrong. Access to NBC News is temporarily unavailable. The problem will be resolved as soon as possible." This happens on whatever article I select. It also happens on 2 separate computers.

I e-mailed support at NBC News. Their response was "we cannot duplicate this behavior." They suggested I try another browser. I do not use anything other than Firefox, but I found an old installed copy of Internet Explorer from... 2015. IE opened the NBC News main page and all of the sub-pages just fine.

My Firefox just updated to version 115.30.0esr X64 within the past several days. I am not certain if the NBC News issue happened as a result of that update or not. Has anyone else experienced similar difficulties with this web site or as a result of this latest update?

Asked by wdunwoody 2 months ago

Last reply by Marina Lumpanoff 2 months ago

Discover website login isse

Just recently I am no longer able to login to the discover.com site in private mode. It still works in regular mode. I'm using this on a desktop, not the discover app. … (read more)

Just recently I am no longer able to login to the discover.com site in private mode. It still works in regular mode. I'm using this on a desktop, not the discover app. I spoke to their tech support and tried to do a login while on the phone. They told me nothing was coming through on their end. So, what changed and how can I fix it please?

Asked by punbrain 2 months ago

Last reply by jonzn4SUSE 1 month ago

The website you are blocking is on my domain and is my website. Why are you blocking it? Stop blocking it!

https://www.datilcam.com/weather/index.htm The website you are blocking is on my domain and is my website. Why are you blocking it? Stop blocking it! … (read more)

https://www.datilcam.com/weather/index.htm

The website you are blocking is on my domain and is my website. Why are you blocking it? Stop blocking it!

Asked by ghostery 5 months ago

Last reply by Paul 5 months ago

Edge Suddenly Taking Over (My Beloved Firefox) - MS Edge? BLECH!

Hi! I'm on a relatively new to me (refurb) desktop computer running Win 10 Pro (64 bit)* and Firefox 143.0.3. In the past week both Firefox and Win 10 have updated. I d… (read more)

Hi! I'm on a relatively new to me (refurb) desktop computer running Win 10 Pro (64 bit)* and Firefox 143.0.3.

In the past week both Firefox and Win 10 have updated. I don't know what happened, but now when I boot up or reboot, my computer opens to MS Edge. Yuck!

Every single time I have to reinstall Firefox! Once I do that, all is well again. I have all my bookmarks back, etc.

It also keeps changing my "default to Firefox" browser setting, turning it OFF, while I'm using Firefox. I repeatedly have to keep going in and clicking to make FF to the default browser again.

Why is it doing this? How do I stop it?

Anyway, I know I can't delete Edge or uninstall it. How do I shove it back into the black hole it has lived in until now?

Thanks very much in advance for any help offered. :)

KathyOnOBX

  • (Nope - computer not eligible to upgrade to Win 11. My processor isn't fast enough, I think.)

Asked by KathyOnOBX 4 months ago

Last reply by abredt 3 months ago

Firefox in Windows shows multiple 'instances' in Task Manager and often says 'not closed properly'

for some weeks now, Firefox (latest, in Windows) crashes, or says 'not closed properly' and shows (usually) 12 'instances' in Task Manager when only one tab has been open… (read more)

for some weeks now, Firefox (latest, in Windows) crashes, or says 'not closed properly' and shows (usually) 12 'instances' in Task Manager when only one tab has been opened. I'm not techie, and need clear advice. Can anyone help please? Hugh, UK

Asked by mail1554 5 months ago

Last reply by jonzn4SUSE 4 months ago

Firefox Context Menu - Unwanted Navigation Images are Showing Again

Hi All, I was using the following CSS to hide the navigation images and show only text labels on the context menu for the Back, Forward, Reload and Bookmark Page menu op… (read more)

Hi All,

I was using the following CSS to hide the navigation images and show only text labels on the context menu for the Back, Forward, Reload and Bookmark Page menu options...

/* Content Area Context Menu - Navigation Vertical Text */
#context-navigation,
#context-navigation > menuitem{
  flex-direction: column !important;
}
/* hide images */
#context-back image, #context-forward image,
#context-reload image, #context-stop image,
#context-bookmarkpage image{
   display: none !important;
}
/* show text labels */
#context-back:after, #context-forward:after,
#context-reload:after, #context-stop:after,
#context-bookmarkpage:after{
   content: attr(aria-label) !important;
   margin-inline-start: -19px !important; /* this pushes navigation text items to left, aligned with other menu items below */
}


It worked up until a couple of versions ago, but something has changed, and my CSS is now broken, and those navigation icons are back.

My context menu now looks like the attached image below.

Any help with showing only text labels on this menu is appreciated.

Thanks.

Asked by Slouch 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

Firefox/Apparmor

Hello, i was trying to check my apparmor stuff because of the warning on Linux. Now i tried duck.ai to instruct me , but created more damage than anything else. It said… (read more)

Hello,

i was trying to check my apparmor stuff because of the warning on Linux. Now i tried duck.ai to instruct me , but created more damage than anything else. It said to set firefox in enforcement mode, now it wont start (well im using Firefox right now in complain mode)

How do I fix this problem that everything runs normally and safe?


Please help me! madmorph666@madmorph666-E14301:~$ sudo aa-complain /usr/bin/firefox /usr/bin/firefox wird in den Complain-Modus versetzt. madmorph666@madmorph666-E14301:~$ firefox ATTENTION: default value of option mesa_glthread overridden by environment. [Parent 72019, Main Thread] WARNING: gtk_widget_get_clipboard: assertion 'gtk_widget_has_screen (widget)' failed: 'glib warning', file /builds/worker/checkouts/gecko/toolkit/xre/nsSigHandlers.cpp:201

(firefox:72019): Gtk-CRITICAL **: 03:12:17.894: gtk_widget_get_clipboard: assertion 'gtk_widget_has_screen (widget)' failed [Parent 72019, Main Thread] WARNING: gtk_clipboard_request_contents: assertion 'clipboard != NULL' failed: 'glib warning', file /builds/worker/checkouts/gecko/toolkit/xre/nsSigHandlers.cpp:201

(firefox:72019): Gtk-CRITICAL **: 03:12:17.894: gtk_clipboard_request_contents: assertion 'clipboard != NULL' failed [Parent 72019, Main Thread] WARNING: gtk_widget_get_clipboard: assertion 'gtk_widget_has_screen (widget)' failed: 'glib warning', file /builds/worker/checkouts/gecko/toolkit/xre/nsSigHandlers.cpp:201

(firefox:72019): Gtk-CRITICAL **: 03:12:17.894: gtk_widget_get_clipboard: assertion 'gtk_widget_has_screen (widget)' failed [Parent 72019, Main Thread] WARNING: gtk_clipboard_request_contents: assertion 'clipboard != NULL' failed: 'glib warning', file /builds/worker/checkouts/gecko/toolkit/xre/nsSigHandlers.cpp:201

(firefox:72019): Gtk-CRITICAL **: 03:12:17.894: gtk_clipboard_request_contents: assertion 'clipboard != NULL' failed [Parent 72019, Main Thread] WARNING: gtk_widget_get_clipboard: assertion 'gtk_widget_has_screen (widget)' failed: 'glib warning', file /builds/worker/checkouts/gecko/toolkit/xre/nsSigHandlers.cpp:201

(firefox:72019): Gtk-CRITICAL **: 03:12:17.894: gtk_widget_get_clipboard: assertion 'gtk_widget_has_screen (widget)' failed [Parent 72019, Main Thread] WARNING: gtk_clipboard_request_contents: assertion 'clipboard != NULL' failed: 'glib warning', file /builds/worker/checkouts/gecko/toolkit/xre/nsSigHandlers.cpp:201

(firefox:72019): Gtk-CRITICAL **: 03:12:17.894: gtk_clipboard_request_contents: assertion 'clipboard != NULL' failed [Parent 72019, Main Thread] WARNING: gtk_widget_get_clipboard: assertion 'gtk_widget_has_screen (widget)' failed: 'glib warning', file /builds/worker/checkouts/gecko/toolkit/xre/nsSigHandlers.cpp:201

(firefox:72019): Gtk-CRITICAL **: 03:12:17.894: gtk_widget_get_clipboard: assertion 'gtk_widget_has_screen (widget)' failed [Parent 72019, Main Thread] WARNING: gtk_clipboard_request_contents: assertion 'clipboard != NULL' failed: 'glib warning', file /builds/worker/checkouts/gecko/toolkit/xre/nsSigHandlers.cpp:201

(firefox:72019): Gtk-CRITICAL **: 03:12:17.894: gtk_clipboard_request_contents: assertion 'clipboard != NULL' failed ATTENTION: default value of option mesa_glthread overridden by environment. ATTENTION: default value of option mesa_glthread overridden by environment. ATTENTION: default value of option mesa_glthread overridden by environment. ATTENTION: default value of option mesa_glthread overridden by environment. ATTENTION: default value of option mesa_glthread overridden by environment. ATTENTION: default value of option mesa_glthread overridden by environment. [Child 72430, Main Thread] WARNING: Unable to open /var/lib/flatpak/exports/share/dconf/profile/user: Keine Berechtigung: 'glib warning', file /builds/worker/checkouts/gecko/toolkit/xre/nsSigHandlers.cpp:201

(/usr/lib/firefox/firefox-bin:72430): dconf-WARNING **: 03:12:53.181: Unable to open /var/lib/flatpak/exports/share/dconf/profile/user: Keine Berechtigung ATTENTION: default value of option mesa_glthread overridden by environment. ATTENTION: default value of option mesa_glthread overridden by environment. ATTENTION: default value of option mesa_glthread overridden by environment. ATTENTION: default value of option mesa_glthread overridden by environment.

Asked by ɰ4ደዪɘዶ 5 months ago

Last reply by Paul 5 months ago

Logging into Hotmail

Hello, I'm writing here since I lost hope in Microsoft's support. I've seen some other people having the same issue from like July, this problem however started with me a… (read more)

Hello, I'm writing here since I lost hope in Microsoft's support. I've seen some other people having the same issue from like July, this problem however started with me around the end of August. Every time I try to log into my hotmail I get the screen attached. The only way to get around it is to delete the cookies/cache related to Live.com and try again. Also, right now, I have to "sign out" from my email to avoid saving cookies or cache related to my login information - otherwise, I will have to do the process again (of deleting the cache/cookies). The thing is, I've always used Firefox to check my hotmail, and I wouldn't log out of my hotmail and check back in quickly any time I want to - the process now is getting sluggish. I've contacted Microsoft (or let's just say, tried to) but I kept going in loops and never got an answer. So I'm here in hope I get any ideas (and I have a feeling that it is something from Microsoft's side and not from Firefox side because the problem occurred suddenly and not after a specific update to Firefox).

Thanks

Asked by lonelytj 5 months ago

Last reply by jonzn4SUSE 4 months ago

Import from Firefox

Hello, I have just installed Firefox version 144.0.2 on a new computer. I have access to all of the Firefox files and data on the original computer, but I am not able to … (read more)

Hello, I have just installed Firefox version 144.0.2 on a new computer. I have access to all of the Firefox files and data on the original computer, but I am not able to run Firefox on that computer. Therefore, I am not able to create an export file from the original installation. Is it possible for me to import all of the original Firefox data into the new installation? Thank you very much in advance, Steve DeFeo

Asked by steve.defeo 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

I lost all my usual tabs, after closing an unseen instance of firefox, opened by Mozilla.

Mozilla, in their infinite wisdom, sent me a note about something new in firefox, by displaying it in a new instance of Firefox. It wasn’t until I closed my normal sess… (read more)

Mozilla, in their infinite wisdom, sent me a note about something new in firefox, by displaying it in a new instance of Firefox.

It wasn’t until I closed my normal session, that I realised a new instance of firefox was also running, and shut it down on.

In shutting the new instance down after my usual session, it overwrote all my normal tab settings🤬

Q1. Are my normal tab settings recoverable? Q2. Why did Mozilla think it a good idea to open a new instance of Firefox to send me information, rather than simply open a new tab.

NB This is in Windows 11

Asked by GowerMick 3 months ago

Last reply by James 2 months ago

ccleaner delete my bookmarks and i don't know how to recover it

I was using my account for sync my bookmarks, but i hope that was saved in my phone. After check CCleaner deleted all from my laptop, i realize that was also deleted from… (read more)

I was using my account for sync my bookmarks, but i hope that was saved in my phone. After check CCleaner deleted all from my laptop, i realize that was also deleted from my mobile. ¿How i can recover all my bookmarks that was sync in my account?

Asked by felipecovarrubiasv 2 months ago

Last reply by jonzn4SUSE 3 weeks ago