Firefox Community Forum

The logo in the top left-hand corner of my website's landing page does not display using Firefox but is displayed properly using every other desktop browser. Using Firefox, just my name is displayed in place of the logo. Chrome for Android has the same problem but Firefox for Android displays OK. On my iPad both Chrome and Firefox display properly. What are the reasons for this? Is there some upper limit for the dimensions of the logo (mine is oblong in shape)? Do I have some settings that don't suit certain browsers? My site was built using Wordpress/Elementor/OceanWP. Many thanks in advance for an answer!

I often receive a 403 error when using Firefox Every time, before this happens, I get the unsafe website warning and then the 403 error when I continue anyway

I am using the latest version at the time of writing These errors only occur on my desktop PC I have tried to replicate this issue on both my phone (Android) and another laptop(Windows 11) but all the websites work normally on there.

I have tried the following, none of which have any effect:

• Clearing cookies
• using Troubleshoot mode
• Restarting
• Changing Useragent
• Using "Forget about this site"

The following do fix the issue

• Using a VPN
• Using Google Chrome
• Running Firefox in another profile

Going through the privacy and security tab and reseting all the settings sometimes works but only temporarily

The following are a few websites where the issue occurs

1. https://kdice.com/
2. https://latinitium.com/
3. https://theysaidso.com/
4. https://opensource.org/
5. httpe://obsidian.rocks/

I believe there is a memory leak (or memory growth) bug in Firefox 133.0 on Windows 10. It's site-specific. I am trying to login to my account at https://www.ssa.gov/, and it never actually gets to the login prompt. Using the Windows task manager, I can see the RAM usage keeps increasing, until it nears the 12 GB installed RAM capacity, at which time I kill the firefox process. I'd say this is a bug in ssa.gov, except the problem does not occur with the google chrome browser.

To provide further detail, I go to site https://www.ssa.gov/, and click on the "sign in" button. That takes me to the page where you choose the login method (id.me or login.gov) and I choose "id.me". It takes me to the "you are leaving Social Security's website " message, which is still on the ssa.gov website. At that point, firefox memory usage starts to increase, as shown in task manager. The browser never advances to the next page, but main memory usage keeps going up. This goes on for about 30 seconds before I have to kill the firefox process.

Cannot Log on to Costco.com site after update to Firefox 133.0 in Win 10 pro on 2 computers. Both are up-to-date with latest software.

Entering valid account and password cause the Costco logon page to freeze for a minute then returns to log on screen with no messages about failure

Same behavior on two computers. Log on to Costco via Microsoft Edge works perfectly (on 2 computers before any trouble shooting ). Logon with Firefox 133.0 works with every other site that I regularly use - Samsclub, Amazon, Yahoo mail, my own mail servers, NYtimes, WashingtonPost, Google, Walmart, and others

Trouble Shooting Steps taken with no change in the problem logon to Costco + Cleaned cache / cookies + Disabled virus protections + Disabled firewall + Stopped all security services + Rebooted + In settings | Privacy & Security: Added Costco.com as Exception for Enhanced Tracking protection + In settings | Privacy & Security: Added Costco.com as Exception - Cookies and Site Date

Since new update was installed today, in touch screen mode, every time a touch a link of any kind my touch keyboard pops up. This is very annoying. Where can I find the setting to turn off this option?

Hi, In the last hour FF has stopped working completely. I made the mistake of using Ccleaner, which is probably the problem, I haven't had issues cleaning before, though I usually check the registry before deleting and don't recall seeing any entry for Mozilla (I may be wrong, though).

Firefox was working fine a couple of hours ago, but now it won't open at all, except in admin mode and then it won't open any links or tabs, not even settings. I've uninstalled FF, deleted the folder in the Programs folder, and reinstalled it from scratch, but there is no change (the one difference is that it wouldn't open in Admin after before I reinstalled it). Waterfox doesn't open either, but Thunderbird seems to work with no problems.

Thanks, Matt

1)Why did my "thumbnails" to linked stories on my firefox homepage stop loading yesterday? Still not getting them.

2) I received a message a while ago that I need to update firefox or ti will stop working properly. My questions are: - when do I have to update by? - when Microsoft sends me a required update (almost every 3 months or so) they have to restart my laptop ... that wipes out my bookmarks. Will that happen with a the firefox update? That's why I've been reluctant to update.

I do backup and re-enter my bookmarks from a USB drive and reload them after a restart ... but then I also have to reenter passwords for several regular sites and it's a pain in the ass.

Thank you in advance

When on a web page or e-mail I regularly get a spinning multi colored ball which stops/interrupts the loading of the page. It will last for 3/4/5 seconds and then stop. What's up ??

I've used Firefox for many years. The past month or so weather radar doesn't come up on multiple weather sites, pages are slow to load or don't load, getting error codes on video's, pictures don't always load, and many other problems. I uninstalled Firefox and re-installed the current browser and I still have all these problems. I'm having to use another browser now. I run Windows 11 on my PC.

I have a 2023 MacBook Pro and a Synology NAS. Fairly recently, when I have tried to access the web site for the NAS using Firefox, I have received the following error message: "Unable to connect. An error occurred during a connection to [the IP address].” I am able to access the web site using the Safari and Bing browsers, and I also am able to access the web site using Firefox on an iPad. I already have contacted Apple and Synology support personnel, and have been that the issue is not with either Apple or Synology products. Please let me of any potential solutions to this problem that Mozilla may have.

Even after attempting everything in the "Firefox can't load websites but other browsers can" section, my pages (youtube, pinterest, bluesky, etc.) still won't load, Are there any further fixes I can try? I really don't want to swap back to chrome.

FedEx updated their website and you can't see the legacy site anymore. I am not able to view/print FedEx invoices on Mozilla - but it works on Microsoft Edge. Why can't I view/print from Mozilla?

Thanks for your help!

Hi there, why some sites are not recognising that I have installed the wallets on the sites on firefox, when it works on other browsers ? is there any settting I need to adjust or something ??? I just installed a couple fo aptos wallets, pontem and nightly wallts. thanks

Cannot open Analyst links on eTrade website. Looking at a particular stock and clicking on the Analysts link opens another window showing individual analysts and articles relating to their opinions of this stock. I cannot click on either the analyst's name nor the articles associated with their name. eTrade customer service says Firefox is not working well on their site. I tried Microsoft Edge and everything was fine. Is there some feature I should enable on Firefox or is this a shortcoming in Firefox?