authentication cookie missing for <1% of firefox users

On our online application we are facing with some strange behavior for a small percentage of our firefox users (<1%). When doing oauth2 authorization, after generatio… (read more)

On our online application we are facing with some strange behavior for a small percentage of our firefox users (<1%).

When doing oauth2 authorization, after generation of the authentication token we redirect to another platform but we are detecting that for a small percentage of Firefox the cookie (my_auth_cookie) with the auth token is not present.



GET: https://www.mywebsite.com/application/login Response:

new location https://www.mywebsite.com/otherapplication/redirect


set-cookie: my_auth_cookie expires=Mon, 04 Dec 2023 13:49:15 GMT; domain=.mywebsite.com; path=/; secure; samesite=lax; httponly


      2. GET https://www.mywebsite.com/otherapplication/redirect
          Set-cookie: mycookie: value
          Host: www.mywebsite.com


In cookie tab I see my_auth_cookie (value: xxxx, domain: .mywebsite.com, expires: Mon, 04 Dec 2023 13:49:15 GMT, httponly: checked, secure: checked,SameSite: Lax, partitionkey: empty, Priority: medium



I’ve tried to replicate but without success (with multiple extensions, including multi-account containers), with multiple configurations of Total Cookie Protection.

Again, this only seems to be happening to a very limited number of firefox users but for these, it happens 100% of the time. We see it occurring for versions 119 and 120 but now and then for older versions.

Feedback reports no extensions&addons.


Any ideas on what we could be dealing with? Any help would be greatly appreciated.

Asked by Wilga Cha 5 days ago

Last reply by zeroknight 4 days ago

Firefox For Windows 7

I wish to install and use the Firefox browser on my old 64bit Windows 7 laptop. I believe the last v115 will be the last Windows 7 compatible version of Firefox, if th… (read more)

I wish to install and use the Firefox browser on my old 64bit Windows 7 laptop.

I believe the last v115 will be the last Windows 7 compatible version of Firefox, if this is correct where can I find this or the correct version of Firefox to download and install on my Windows 7 laptop?

The Firefox website only seems to provide v119 now.

Thanks, Graham

Asked by Graham Roberts 1 month ago

Last reply by James 1 month ago

Help! Firefox won't transfer bookmarks to new PC: tried HTML, json, and sync!

From: Dell XPS 13 (5 years old) on Windows 11. Up to date with The most recent version of Firefox which I believe is 120. Always stay up to date. To: Dell XPS 13 (bran… (read more)

From: Dell XPS 13 (5 years old) on Windows 11. Up to date with The most recent version of Firefox which I believe is 120. Always stay up to date.

To: Dell XPS 13 (brand new as of this week), Windows 11 with all updates and Firefox most recent 120 again always up to date.

I have tried reading several articles on here and using different methods from multiple answers and threads and have failed to find a method which exports All of my bookmarks from my old computer to my new computer.

NOTE:

Would highly prefer a method that replaces all bookmarks and data on my new computer exactly with everything from my old computer!

I don't care about my bookmarks on my new computer because I don't really have any but I do care very much about my old ones. At one point when I was syncing them, The bookmarks on my new computer which didn't include The vast majority of them disappeared from both computers for a short time until I restored to a specific different date a few times and luckily have my bookmarks on my old laptop still.


I have tried exporting them as a JSON and as an HTML to put them on my new computer. I've read the HTML method puts them all in one place as opposed to replacing all of them. Obviously I would prefer the JSON method. However I have tried both with no success. I've also tried moving them into the documents folder both times as recommended. I've tried to restore to date on the new computer.

Transferring bookmarks individually would be way too time-consuming as I have a ton of different folders.

Someone please help me find a solution to do something which should be basic which is transfer all my bookmarks for my old computer to my new computer. I'm also logged into my Firefox same account on both computers and have tried syncing with no success as well. No matter how many times I do it. I repeated all of these processes many times with small variations.

Please someone help me get my bookmarks! Thank you for your time and help!

Best regards,

Nate

Asked by Nathan Silver 1 week ago

Last reply by jonzn4SUSE 3 days ago

Secure Connection Failed An error occurred during a connection to secure.ssa.gov. PR_CONNECT_RESET_ERROR Error code: PR_CONNECT_RESET_ERROR

HTTPS://SECURE.SSA.GOV open okay but when go to next page to SIGN-IN, Firefox is blocking it as following/below. What the heck is going on blocking SSA Sign-In after mai… (read more)

HTTPS://SECURE.SSA.GOV open okay but when go to next page to SIGN-IN, Firefox is blocking it as following/below. What the heck is going on blocking SSA Sign-In after main Website is already open ?!?!?!?!?!

"Secure Connection Failed

An error occurred during a connection to secure.ssa.gov. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR

The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem.

Learn more… "

Asked by TRUSTinWWJD 3 months ago

Last reply by jonzn4SUSE 3 months ago

Firefox not opening the Roblox link properly

So I have the latest version of macOS Ventura, the latest version of Firefox, and the latest version of Roblox. Whenever I try to open a Roblox game from their website (y… (read more)

So I have the latest version of macOS Ventura, the latest version of Firefox, and the latest version of Roblox. Whenever I try to open a Roblox game from their website (yes, I know. Roblox now has the desktop app so you don't need the website to open a game), it opens the app, but not the link, which means it doesn't open the game :( Does anybody know how to get Firefox to open the link and not just the app? (Btw no hate on firefox)

Asked by thisiscoolio 5 months ago

Last reply by Greymagic27 5 months ago

The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem.

Secure Connection Failed An error occurred during a connection to www.facebook.com. SSL_ERROR_DC_INAPPROPRIATE_VALIDITY_PERIOD Error code: SSL_ERROR_DC_INAPPROPRIATE_VA… (read more)

Secure Connection Failed

An error occurred during a connection to www.facebook.com. SSL_ERROR_DC_INAPPROPRIATE_VALIDITY_PERIOD

Error code: SSL_ERROR_DC_INAPPROPRIATE_VALIDITY_PERIOD

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Asked by mda34302 2 months ago

Last reply by cor-el 2 months ago

Delete Bing completely and forever

HELP!! Every time I open Firefox Bing comes up. How can I get rid of Bing completely and forever? I hate it ! I don't want it! I've tried going through add-ons, I… (read more)

HELP!!

Every time I open Firefox Bing comes up. How can I get rid of Bing completely and forever? I hate it ! I don't want it!

I've tried going through add-ons, I've tried deleting all of the Bing files that I can find.

HELP!!

PLEASE!!!

Asked by Hofer Family 2 months ago

Last reply by Dropa 2 months ago

"Video can't be played because the file is corrupt." But works fine in Chrome, Edge, VLC media player, ...

https://forum.skylords.eu/uploads/stronghold_bombardment.mp4 This file can not be played with error message "Video can't be played because the file is corrupt.", and ther… (read more)

https://forum.skylords.eu/uploads/stronghold_bombardment.mp4 This file can not be played with error message "Video can't be played because the file is corrupt.", and there is not even an option to download the file. Same file works fine in Chrome, Edge, VLC media player, ...

Asked by Kubik 4 months ago

Last reply by zeroknight 4 months ago

Firefox using a lot of battery

I really love Firefox and think it to be one of the best browsers but just there is one problem with it. It really uses a lot of my battery and ram of my Macbook air M1. … (read more)

I really love Firefox and think it to be one of the best browsers but just there is one problem with it. It really uses a lot of my battery and ram of my Macbook air M1. The amount of battery usage is significantly higher compared to other browsers (Even about 10 times more!), It is my request to Mozilla to fix this problem. Firefox is really awesome but it uses a lot of resources.

Asked by Celestial_Sapien 5 months ago

Last reply by cor-el 5 months ago

uBlock Origin

Acting on advice provided by the Computer Active magazine I have installed uBlock Origin in order to block adverts. I was advised to stop using Adblock Plus. Adblock plus… (read more)

Acting on advice provided by the Computer Active magazine I have installed uBlock Origin in order to block adverts. I was advised to stop using Adblock Plus. Adblock plus had an icon which I could click to see if it was working. uBlock Origin doesn't seem to have any visible icon. The add ons manager indicates that uBlock Origin is the only enabled extension, but is it doing any advert blocking? Shouldn't there be a clickable icon?

Asked by Jacklx 3 months ago

Last reply by Terry 3 months ago

CNN.com webpage not loading

For the last two days, cnn.com won't load and gives a message that the browser is blocked. Can you explain how I can remedy that? It's a rather popular site, so I assum… (read more)

For the last two days, cnn.com won't load and gives a message that the browser is blocked. Can you explain how I can remedy that? It's a rather popular site, so I assume Firefox will want it to work. All my other sites are working fine, so I'm assuming it some adjustment that cnn made on their end.

Asked by albion16 5 days ago

Last reply by cor-el 5 days ago

Unable to whitelist websites in the settings menu

As a Firefox user, I want to be able to whitelist websites as they continue to be impermissible to people using their website without having to give up all privacy, such … (read more)

As a Firefox user, I want to be able to whitelist websites as they continue to be impermissible to people using their website without having to give up all privacy, such that their website works.

Replication Steps: 1. Open Firefox Browser 2. Go to top left and click hamburger icon (3 horizontal lines) in top right under the close option 3. Click Settings 4. On left side click privacy and security 5. Locate permissions in the submenu 6. Location -> Settings 7. Add website into search bar and hit enter to add to whitelist

Current Result: Cannot add to whitelist and cannot utilize website with browser. Will be forced to use competitions browser.

Expected Result: Site would be added to whitelist and therefore allow use of a site that is arbitrarily adding forced location permissions because vpns are well... hurting their bottom line to be frank.

Asked by Kyuketsuki 3 months ago

Last reply by zeroknight 3 months ago

Custom Font

For the last several years I have had Firefox configured to display all website fonts in my custom font, Dyslexie. As of upgrading to v119 yesterday, I have lost this fun… (read more)

For the last several years I have had Firefox configured to display all website fonts in my custom font, Dyslexie. As of upgrading to v119 yesterday, I have lost this function; all websites now display their native fonts. I still have Firefox Settings Default Font set to Dyslexie, but it no longer works. Any help would be appreciated.

Asked by stalfnzo 1 month ago

Last reply by cor-el 1 month ago

turn off autoplay (firefox)

hi all, i can't afford much data it seems like more websites are autoplaying videos can someone please tell me how to turn off autoplay in firefox 116.02 i went into … (read more)

hi all,

i can't afford much data

it seems like more websites are autoplaying videos

can someone please tell me how to turn off autoplay in firefox 116.02

i went into firefox permissions and turned off autoplay and it didn't work :(

please see below, i turned off those 2 items, but they keep coming back

thx

Asked by at-the-space 3 months ago

Last reply by zeroknight 3 months ago

Video DownloadHelper extension and Linux

Until recently, this extension had worked well on YouTube, where downloading videos has usually worked for years without an issue. However over the past month or so, whe… (read more)

Until recently, this extension had worked well on YouTube, where downloading videos has usually worked for years without an issue.

However over the past month or so, when using the Linux system, it's become impossible to download any video from YouTube, without an error popping up after a couple of seconds.This occurs whatever choice of aspect for a video is available, be it in mp4 or mkv format. I should emphasize that this issue only seems to occur on YouTube. Other unrelated sites that host video-sharing still work with Linux.

In Windows 10, Video DownloadHelper with YouTube still seems to be working as normal. So any ideas why I can no longer use this extension with Linux and YouTube?

Regards,

Asked by bendipa 3 months ago

Last reply by Paul 1 month ago

Firefox/MSN

I recently replaced my mouse on my PC. Now, when ever I click Firefox, MSN comes up. I have tried to delete MSN but it does not show up on any program. Please advise abou… (read more)

I recently replaced my mouse on my PC. Now, when ever I click Firefox, MSN comes up. I have tried to delete MSN but it does not show up on any program. Please advise about removal of MSN so that I can continue to use your website which I have enjoyed for many years.

Asked by allanid 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

Firefox Default Browser Agent

My Windows Task Scheduler contains an entry called "Firefox Default Browser Agent". If I delete it, it returns. If I disable it, it re-enables itself. Can't be modified e… (read more)

My Windows Task Scheduler contains an entry called "Firefox Default Browser Agent". If I delete it, it returns. If I disable it, it re-enables itself. Can't be modified either. How do I turn it off permanently?

I already have telemetry and automatic updates both turned off.

In about:config default-browser-agent.enabled is set to false

Asked by mokry9999 3 weeks ago

Last reply by zeroknight 3 weeks ago

Undesired Bounce Back with macOS Keyboard Shortcut for 'Move Window to Right Side of Screen'

In macOS you can set up a global keyboard shortcut for the Move Window to Right Side of Screen command via System Settings > Keyboard > Keyboard Shortcuts.... In mo… (read more)

In macOS you can set up a global keyboard shortcut for the Move Window to Right Side of Screen command via System Settings > Keyboard > Keyboard Shortcuts.... In most apps that support the Move Window to... commands, this will simply move the window to the desired side of the screen when the key combo is pressed.

However, in Firefox the key combo will start the animation as normal but the window will then bounce back to its original location. It's only when the command is activated via a keyboard shortcut that it does the bounce back behavior, though; the command works as intended when activated from the Window menu in the menu bar or from Option + green button in the top left of the window.

The key combo I set up was Shift + Option + Command + Right Arrow, but I've also tried a couple of different key combos and they all did the same bounce back behavior. I've tried it on machines with different versions of macOS (Sonoma beta and Ventura) with the same result. The bounce back behavior also effects the Move Window to Left Side of Screen command.

Asked by Ian 4 months ago

Last reply by Dedede 6 days ago