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All synced data gone after reinstall and password reset

Hello, my computer crashed and needed a fresh install. I installed Firefox on a fresh drive, rest the password as I couldn't remember it on the first try (I now know what… (read more)

Hello, my computer crashed and needed a fresh install. I installed Firefox on a fresh drive, rest the password as I couldn't remember it on the first try (I now know what is but it's already reset) and it shows me 0 bookmarks, 0 saved passwords, 0 data and keeps reminding me to "finish setup" by importing bookmarks from another browser but my bookmarks were on Firefox.. After password change I was kicked out of my FF account on my phone so all the data is still intact on my phone. I haven't logged in my phone yet. How should I proceed to restore them on my pc and sync the to bookmarks from my phone and not the other way around?

Asked by B. 1 month ago

Last reply by markwarner22 1 month ago

Recovering my logins/passwords after windows restore

Hi, After a bad windows update my pc crashed and I had to restore my windows 10, I found all my bookmarks in the Windows.old and tried to do the same with the login files… (read more)

Hi, After a bad windows update my pc crashed and I had to restore my windows 10, I found all my bookmarks in the Windows.old and tried to do the same with the login files and it failed. I didn't have a synch accout yet so I can't restore from there, just my old logins.json and its backup. Tried to just replace the files from the old to the new but didn't work. Thanks for your future help! Paul

Asked by pauld010 3 months ago

Last reply by markwarner22 3 months ago

Mozilla or Microsoft??

SOO! Mozilla is the browser BUT Outlook Hotmail is the messaging app. Did not know that. Assumed they were one in the same company. Over the years I somehow transitio… (read more)

SOO! Mozilla is the browser BUT Outlook Hotmail is the messaging app. Did not know that. Assumed they were one in the same company. Over the years I somehow transitioned from Hotmail to Outlook which I assumed are one in the same. It appears my problem of inserting a picture into an email text lays with MS not Mozilla! How do I fix that? Can/should I switch to Mozilla Hotmail or is that automatically Outlook???

Inserting picture in email text does not work. When attempting to drag/Insert picture into email text, the message "The following files couldn't be attached: filename.jpg. Please try again later." appears. I have not been able to find a solution. The dragged/Inserted picture always ends up outside the email text box and cannot be moved into it. Firefox 133.03 64-bit is up to date on Windows 10.

Is there a MS forum like Mozilla??? I am not the only person having this problem.

Asked by raymond_j_markiewicz 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

Moving Profile from old computer to new crashes FF

Hi, I want to move my FF profile(bookmarks, passwords, login in's, CC info, preferences, etc) from my old computer to my new computer. I did a quick google search and f… (read more)

Hi, I want to move my FF profile(bookmarks, passwords, login in's, CC info, preferences, etc) from my old computer to my new computer. I did a quick google search and found all I have to do is it copy the Appdata/roaming/mozilla/profile directory to the new computer. I had closed FF on the old system before I copied it to a USB drive. On the new computer I installed FF. opened it, closed it, copied the file/directory to the new system. There were already to profile subdirectories present. I just added mine. Now FF crashes. I can't have both computers on at the same time so I do not think 'Sync' will work. What did I do wrong? Any help would be appreciated.

Asked by KLund1100 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

Firefox

Hello, I have a mac os high sierra version 10.13.6. Google meet has stopped working since yesterday. I updated firefox (115.19.0esr). That doesn't work either. Do you h… (read more)

Hello, I have a mac os high sierra version 10.13.6. Google meet has stopped working since yesterday. I updated firefox (115.19.0esr). That doesn't work either. Do you have any advice for me? I hope! Thank you so much! Marie Dupuis

Asked by maieutiques 4 months ago

Last reply by Victor Miller 2 months ago

FF Sync source of truth

I am thinking about trying sync now that I have both a Windows and Mac computer. Each has a different set of bookmarks, so let's just look at that. I create an account. … (read more)

I am thinking about trying sync now that I have both a Windows and Mac computer. Each has a different set of bookmarks, so let's just look at that.

I create an account. I set up sync on my PC. I then sign in on the MAC. What happens to bookmarks?

I would hope that the first time the PC bookmarks are made identical on the MAC. Then, regardless of which changes in the future, the additon or deletion or d=editng of a bookmark is echo's on the other device.

Is my thinking right? Can I force thePC to be the first accurate listing of bookmarks? And everything else I choose to sync?

Thanks.

Asked by in4m8n 5 months ago

Last reply by markwarner22 5 months ago

Firefox not recognizing that Number Lock is on

For a long time, while the Number Lock light is "on" on my keyboard, Firefox does not recognize that it's on. This should be a basic binary. 0=0, 1=1. 1 should never e… (read more)

For a long time, while the Number Lock light is "on" on my keyboard, Firefox does not recognize that it's on. This should be a basic binary. 0=0, 1=1. 1 should never equal 0.

I have to got into another program and type numbers there to get it to work. But it doesn't last. I hate it when I'm trying to do something quick and I have to fight with something that I should NEVER have to fight with.

How to I get Firefox to ALWAYS recognize that Number Lock is on when it is on?

Asked by vkk4 4 months ago

Last reply by cor-el 4 months ago

I had to change to Comcast e-mail and have lost my ability to receive e-mail in firefox.

I believe I need to change the password in the Firefox setting to upload from Comcast. Help me please. If you have the ability to open a chat line it would be helpfull.… (read more)

I believe I need to change the password in the Firefox setting to upload from Comcast. Help me please. If you have the ability to open a chat line it would be helpfull. There is no warning from Comcast e-mail so I have to periodically open it to see if I have any new e-mail.

Asked by wbrakey 4 months ago

Last reply by jonzn4SUSE 4 months ago

cannot login to my bank account

I am having trouble logging into my bank account. Message is saying error, secure connection failed. An error occurred during a connection to online.newcastlepermanent.… (read more)

I am having trouble logging into my bank account. Message is saying error, secure connection failed. An error occurred during a connection to online.newcastlepermanent.com.au. PR_CONNECT_RESET_ERROR. Have not had problems before. Please help.

Asked by Julie Martens 3 months ago

Last reply by MathDesigns 2 months ago

Please Help I lost my all things because of this shit firefox browser 😭😭

Sir Yesterday Night I opened firefox after that I saw theres nothing showing also I haven 2fa on my discord account Now I lost it please help me to recover I also have f… (read more)

Sir Yesterday Night I opened firefox after that I saw theres nothing showing also I haven 2fa on my discord account Now I lost it please help me to recover I also have firefox backup in a zip file please help 😭😭

For Email - godthunder142@gmail.com

Asked by Thunder god 3 months ago

Last reply by markwarner22 3 months ago