Firefox Community Forum

I wanted to get a refund for the VPN I purchased but the instructions provided on your FAQ [ https://support.mozilla.org/en-US/kb/how-do-i-request-refund-mozilla-vpn ] do not work. I have been unable to make a request.

I run Ubuntu Mate. But versions later than 20.04 of Ubuntu Mate do not provide color support for my Samsung CLP-620. And, I can't install your latest MozillaVPN version on 20.04 because it requires libssl.3 (I think that's the designation) which is no longer available for 20.04. So, I am left with the choice of (1) no MozillaVPN but a color printer; or (2) no color printer but MozillaVPN. I have multiple computers so if you can't tell me a way to get both (MozillaVPN and 20.04), I'm stuck with a conundrum and will end up dedicating one expressly for printing when I need color -- what a waste!

Note: I know 20.04 is history but I can live with it if I have to rather than junk a good printer.

I hope you can help.

All the best. Thanks for all you do.

I ran the commands listed in the instructions for installing Mozilla VPN with Linux and I got the following error after running the following command:

pub/{getline; gsub(/^ +| +$/,""); if($0 == "35BAA0B33E9EB396F59CA838C0BA5CE6DC6315A3") print "\nThe key fingerprint matches ("$0").\n"; else print "\nVerification failed: the fingerprint ("$0") does not match the expected one.\n"}'

I need to know what I need to do in order to continue on with the istallation

Hello everyone,

I would like to ask for clarification regarding the distribution of Firefox through third-party packaging methods.

As I understand it, Mozilla's trademarks and branding are protected, and in some cases official permission may be required to distribute Firefox under the Firefox name and branding.

Within the Ubuntu Touch community, there is a method called "Crackle" that can repackage existing applications and make them available as installable "Clickable" packages on the platform. One of the applications that has been repackaged in this way is Firefox.

However, this Firefox package is currently not available in the Ubuntu Touch software store because there is concern that distributing it may require explicit permission from Mozilla.

My question is therefore:

Does a project or community need Mozilla's permission to distribute a repackaged version of Firefox through a software store? If so, what would be the correct process for obtaining such permission? Alternatively, if the software is merely being repackaged to provide an installation method on another platform, without modifying Firefox itself, is additional permission still required?

We would appreciate any clarification regarding Mozilla's policies on redistribution, repackaging, and trademark usage in this context.

Thank you for your time and assistance.

I have paid for a Veepn extension software for Firefox. If I go into Veepn it says I have an account and have paid for the software but the software has not been down loaded. How can I find where to down load it again? I have a Linux Mint 22.3 operating system.

I checked and borh of my Lenovo Chromebooks are running the 2026 version. Neither one will allow me to import bookkmarks . Is there a version I need other than the provided by Google?