Can't use Google Authenticator (Android) for Firefox Account's 2FA

Hi, As in the topic. When I scan the QR code with Google Authenticator, the account is added and new codes start spinning (labeled Firefox ($email)). However, when I ente… (read more)

Hi,

As in the topic. When I scan the QR code with Google Authenticator, the account is added and new codes start spinning (labeled Firefox ($email)). However, when I enter the visible code into the Enter security code input, I get "Incorrect security code" error (tooltip).

I can see Google Authenticator listed as a supported application, is this no longer valid?

I also tried typing the secret key into the app directly with the same results.

Thanks for help in advance.

Asked by Rafal 1 day ago

Last reply by PhredE 1 day ago

Why doesn't Dark Reader add-on work on support.mozilla.org?

Original question, Why doesn't DarkReader add-on work on home page? Answered with: Internal pages are protected from addons. But you can simply select the dark theme in … (read more)

Original question, Why doesn't DarkReader add-on work on home page?

Answered with: Internal pages are protected from addons. But you can simply select the dark theme in ≡ -> Customize.

Possible reasons not to work:

  1. The poster was an alien
  2. 42 (See no. 1)
  3. Mozilla devs just hate us. When we (have to) come for answers here, from a comfortable dark web - whether using Dark Reader, or some other means - they purposefully BLAST us with bright white pages so that we will never, ever use Firefox again and uninstall it right away and move on to something else (less idiotic).
  4. Seriously, though, see the answer in context was an alien.

So, who can tell us how to get around this, please? We get it, whatever: support.mozilla.org is, somehow, a local page - or, something - and it can't be styled, but how do we get around this BLINDING WHITE LIGHT? Thank you so much.

^^ addons.about ("addons.about-scheme") can be styled, Library (Downloads) can, Options (about:preferences) can and also about:about and a bunch of abouts can, also - only this website is locked like this, to torture people, why...

EDIT: Screenshots attached illustrate that, as suggested in the first thread from years ago, Dark Theme had been applied and it makes no difference.

Asked by nostromov 2 months ago

Last reply by David 2 months ago

web page language change

Why would a sites display language change like the link below? It is HP's website so I'd assume it is reputable. https://parts.hp.com/hpparts/Default.aspx?mscssid=&c… (read more)

Why would a sites display language change like the link below? It is HP's website so I'd assume it is reputable. https://parts.hp.com/hpparts/Default.aspx?mscssid=&cc=CZ&lang=CS&.... (image below too) I was browsing in English, it changed czech on that page, and then back to English on the following page. Should I be concerned?

Asked by Benny 1 month ago

Last reply by jkington 1 month ago

Inability to play sound through bluetooth devices

I have pretty strong new asus laptop, and i have been using firefox as my main browser for a few weeks now flawlessly. 3 days ago i had a problem playing sound through a… (read more)

I have pretty strong new asus laptop, and i have been using firefox as my main browser for a few weeks now flawlessly. 3 days ago i had a problem playing sound through any of my butooth devices.

It was working on chrome spotify microsoft edge but not firefox. I have restarted my laptop, uninstalled the driver from my device manager and reinstalled it, refreshed firefox and uninstalled and reinstalled it back on my pc. Nothing has worked.

I have followed all solutions found here, i would appriciate all the help i can get.

Asked by Zeina 1 month ago

Last reply by vasalle 3 days ago

Customizing headers and footers for printing.

The ability to edit and customize the headers and footers for printing was one of my main reasons for switching from Chrome to Firefox. Now I can't find where to do this.… (read more)

The ability to edit and customize the headers and footers for printing was one of my main reasons for switching from Chrome to Firefox. Now I can't find where to do this. I don't know if it was a recent update or what but I am using Windows 10 Home. Please help so I don't have to find a new browser.

Asked by themills98 4 weeks ago

Last reply by Amy711 1 day ago

Windows 10 crash - Firefox can't load websites - other browsers can - Requires Windows restart TWICE

Hi, I am using Windows 10 Edition Windows 10 Home Version 20H2 Installed on ‎24-‎08-‎2020 OS build 19042.804 Experience Windows Feature Experience Pack 120.2212.551.0 Fir… (read more)

Hi,

I am using Windows 10 Edition Windows 10 Home Version 20H2 Installed on ‎24-‎08-‎2020 OS build 19042.804 Experience Windows Feature Experience Pack 120.2212.551.0

Firefox 85.0.2 (64-bit) is my main browser

This issue has been bothering me for a very long time and hence I have turned here for help.

Whenever my Windows shuts down abruptly (due to power failure,etc) upon restart everything else works fine EXCEPT Firefox

Internet works well on ALL other browsers EXCEPT Firefox.

My current workaround is to restart Windows TWICE and ONLY Then Firefox works normally.

I have checked: 1. Firefox can't load websites but other browsers can From <https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can> but this does not seem relevant as no changes have been made to any setting

2. Firefox may have shut down abnormally, leaving the lock file in place. To fix this, open the profile folder (see Finding your profile without opening Firefox) and delete the parent.lock file. From <https://support.mozilla.org/en-US/kb/firefox-already-running-not-responding#w_remove-the-profile-lock-file> I have tried to delete the parent.lock file and restart Firefox but there is no benefit. Websites do not open

The ONLY step which seems to work is to RESTART Windows TWICE.

Can anyone please guide me on how to fix this APART from restarting Windows TWICE?

Thanks a lot!

Asked by KoolPal 1 week ago

Last reply by FredMcD 6 days ago

Address bar showing wrong URL on different open tabs

My Firefox address bar shows worng URL: either it belongs to another open tabs or it just doesn't change while browsing. I add an example in picture: as I opened the supp… (read more)

My Firefox address bar shows worng URL: either it belongs to another open tabs or it just doesn't change while browsing. I add an example in picture: as I opened the support homepage you can see in the bar it still shows my search on Google "Firefox bug address bar". It's messed up, especially if one trues to refresh a page. Am I the only one getting this?

Asked by emilio.motta 1 week ago

Last reply by jscher2000 6 days ago

Cannot restore tabs from session retore folder

I had to reinstall windows and lost the previously installed applications. I had copied sessionstore-backups folder from previous profile folder. Fter reinstalling firefo… (read more)

I had to reinstall windows and lost the previously installed applications.

I had copied sessionstore-backups folder from previous profile folder.

Fter reinstalling firefox I am copying the old previous.jsolnz4, recovery.baklz4 and recovery.jsolnz4 into the new sessionstore-backups folder. But I am unable to restore my old tabs.

Please advize.

Asked by iodfsindia 1 week ago

Last reply by cor-el 6 days ago

Accept all cookies

Hi there, I would like to “generally accept all cookies” for future surfing through the internet. I found this description (see below), but it doesn’t seem to work (help … (read more)

Hi there, I would like to “generally accept all cookies” for future surfing through the internet. I found this description (see below), but it doesn’t seem to work (help might me older before latest browser updates), could someone tell me how to set Firefox to accept all cookies? Thank you.

1. Click the Tools menu from the top toolbar. 2. Choose Options. 3. Click the Privacy tab. 4. Under "History" select "Use custom settings for history" from the drop-down menu beside "Firefox will." 5. Ensure that the checkboxes for "Accept cookies from sites" and "Accept third-party cookies" are both checked. 6. Click OK.

Asked by vonbujtar 1 week ago

Last reply by jscher2000 6 days ago

How to fix firefox slow down issue?

Hi, I am using Firefix from last two years and it works fine. But from previous 1 week I am facing the issue that my Firefox browser slow down and it takes too much time … (read more)

Hi, I am using Firefix from last two years and it works fine. But from previous 1 week I am facing the issue that my Firefox browser slow down and it takes too much time to open and even when I search anything on google it takes much time. I've read you official guide article https://support.mozilla.org/en-US/kb/quick-fixes-if-your-firefox-slows-down but still issue not be solved. Is there any other solution available? I am using old version of firefox and not updated yet, do i need to update my browser and current version. If yes then from where I can download latest version of Firefox?

Please guide me about this.

Thanks,

Asked by thewelderexpert 1 week ago

Last reply by cor-el 6 days ago

How can i remove Email image from Right click menu ?

Hello, i would like to remove or move option (Email Image) from right mouse button menu. I always missclick on email image instead save image, i work with a lot of images… (read more)

Hello, i would like to remove or move option (Email Image) from right mouse button menu. I always missclick on email image instead save image, i work with a lot of images. For example chrome does not have it but i like mozilla more. Can anybody help ? Thanks for answers

Asked by sivacev.radko 1 week ago

Last reply by cor-el 6 days ago

How to download the updated version of Firefox?

Hi, I've been using Firefox from 8 months but I never update it before. Now I want to download the latest version of firefox but, I don't know how to update the old vers… (read more)

Hi,

I've been using Firefox from 8 months but I never update it before. Now I want to download the latest version of firefox but, I don't know how to update the old version to new one. Do I need to delete the old version and again Install the latest version?

Please guide me about this.

Thanks.

Asked by ameliabelli123 1 week ago

Last reply by cor-el 4 minutes ago

Stopping Firefox from displaying my Sync account's email

I recently made an account for Firefox so I could use Sync. Whenever I press the three lines at the top left corner it displays my email, for whatever reason. I share my … (read more)

I recently made an account for Firefox so I could use Sync. Whenever I press the three lines at the top left corner it displays my email, for whatever reason. I share my screen often and I wouldn't want to accidentally leak my email and/or any other sensitive information.

Is it possible to make Firefox display my username instead of my email, or make it go away completely without losing functionality? Thanks in advance!

Asked by User 1 week ago

Last reply by jscher2000 6 days ago

Retore Previous Session is Greyed Out

Hello, Both in Preferences and Right-hand Corner of Menu Bar ... Three Horizontal Bars Options - Restore Previous Session is 'greyed out' so I can't check it!. Any ideas… (read more)

Hello,

Both in Preferences and Right-hand Corner of Menu Bar ... Three Horizontal Bars Options - Restore Previous Session is 'greyed out' so I can't check it!.

Any ideas? Help appreciated.

Nancy

Asked by nvcdotcoach 1 week ago

Last reply by jscher2000 1 week ago

Missing menu line

There is one menu short in a screen, when I use Firefox to my bank. The file "2021-02-14.png" is missing a menu with "Forbrugsoverblik Forbrugsagenter Etiketter" on bla… (read more)

There is one menu short in a screen, when I use Firefox to my bank. The file "2021-02-14.png" is missing a menu with "Forbrugsoverblik Forbrugsagenter Etiketter" on black background. The file "2021-02-14(1).png" is the same <prt sc> but in Edge browser. The file "2021-02-14(2).png" is the same but in Crome.

The two last are correct with all menu'es. How do I get the same i Firefox? I have cleared cookies and cache without any result.

I can't send any links, because you need to be logged in.

Regards Lars Scheffmann

Asked by lars45 1 week ago

Last reply by cor-el 1 week ago

Firefox Crashes at "Save As"

Seems like this issue recurs every now and again. Right Click on a link and try to "Save Link As..." and Firefox hangs. All of my browsers started doing it in the last fe… (read more)

Seems like this issue recurs every now and again. Right Click on a link and try to "Save Link As..." and Firefox hangs. All of my browsers started doing it in the last few weeks. Suspected PC Matic, as I had installed it recently, but disabling it did not help. Clear Cache and Default Settings seemed to once or twice but then problem persisted.

Looks like it's a bug in the pop-up blocker. Disabled it and "Save Link As..." again works perfectly. Same for all other browsers. Looks like pop-up block does not recognize "Save Link As..." as a permitted pop-up and the system call to File Explorer (Windows 8.1) has nowhere to go. Task freezes solid and can only be killed by Task Manager.

HTH find the real solution. Thanks!

Asked by Doc Ondrusek 1 week ago

Last reply by FredMcD 1 week ago

secure connection failed NORD VPN

I just signed up for the NORD VPN and the connection fails every time I try to log in. I am using windows 8 no windows 10 available for this computer. How do I do this? … (read more)

I just signed up for the NORD VPN and the connection fails every time I try to log in. I am using windows 8 no windows 10 available for this computer. How do I do this?

Asked by two2goats 1 week ago

Last reply by FredMcD 1 week ago

Suspicious Connection Blocked

I have Bitdefender total security and several times per minute for hours per day I get messages that firefox is trying to connect to an untrusted source and I'm wondering… (read more)

I have Bitdefender total security and several times per minute for hours per day I get messages that firefox is trying to connect to an untrusted source and I'm wondering if you can help me get it to stop. It seems to happen primarily when I am using NordVPN with a United States IP address.

This is the message I continue to get from Bitdefender:

firefox.exe attempted to establish a connection relying on an untrusted certificate to trends.newsmaxwidget.com. We blocked the connection to keep your data safe since untrusted certificates are issued by unrecognized Certificate Authorities.


I don't know what this trends.newsmaxwidget.com certificate is or where to find it to delete it. Can it be deleted? Is this a problem with my VPN?

Any help is appreciated. Thanks!

Asked by NomadicSpirit4 1 week ago

Last reply by cor-el 6 days ago