Showing questions tagged:

keeps saying profile was created with an older version...

Hi, My Firefox had auto updated to the newer version with AI built-in and auto-enabled, which meant the browser would crash EVERY. SINGLE. TIME. I would launch it. For pe… (read more)

Hi,

My Firefox had auto updated to the newer version with AI built-in and auto-enabled, which meant the browser would crash EVERY. SINGLE. TIME. I would launch it.

For perspective, I am running an old Lenovo Thinkcentre mini PC with an Intel i5 6th gen and 16gb of ram; its got Windows 11 installed, and always running out of memory with the simple things like browsing and word processing. This is NOT a PC or use-case that needs or warrants AI.

So, I uninstalled Firefox (149) and installed the latest version WITHOUT AI built-in (147).

I then synced my profile, and things ran fine. An hour passed, and then i kept getting an error, saying my profile was created with whatever and I need to create a new profile.

So, I created a new profile and synced, again, and I got the error, AGAIN...

I'm about to boycott Firefox on all the devices I control, and opt for an older version of Opera or something more obscure, so that I don't have to deal with this nonsense.

Open 3 2 81

Mouse right click is not copying

Dear Firefox, My mouse is not doing the usual function. The right click is giving me different options like translate the word I highlighted or search the meaning. I just… (read more)

Dear Firefox, My mouse is not doing the usual function. The right click is giving me different options like translate the word I highlighted or search the meaning. I just need the right click to copy. How did it even changed without my knowledge. Thank you, Alice

Open 1 1 198

I'm getting notifications that my hard drive is infected with a Trojan. It appears to be McAfee pretending to be from Mozilla Firefox.

I'm getting notifications that my hard drive is infected with a Trojan. It appears to be McAfee pretending to be from Mozilla Firefox. I can't get rid of the damned thing… (read more)

I'm getting notifications that my hard drive is infected with a Trojan. It appears to be McAfee pretending to be from Mozilla Firefox. I can't get rid of the damned things!

Open 1 1 171

my yahoo e-mail stopped working and I think there was just a firefox update a couple days ago

I think firefox did an update a couple days and now my yahoo e-mail won't work, I can open and read but can't reply or wright a new e-mail none of the buttons are work… (read more)

I think firefox did an update a couple days and now my yahoo e-mail won't work, I can open and read but can't reply or wright a new e-mail none of the buttons are working either even the settings button. do i need to change settings in firefox.

Open 1 1 90

Can't sign in to Xfinity and it may be the browser

When I try to log into Xfinity to pay my bill I get this. Is it related to Firefox? Thought I'd ask you before I tried to work my way to a human at Xfinity Access Denied … (read more)

When I try to log into Xfinity to pay my bill I get this. Is it related to Firefox? Thought I'd ask you before I tried to work my way to a human at Xfinity

Access Denied You don't have permission to access "http://login.xfinity.com/login" on this server. Reference #18.42d3e17.1765483636.94808bfd https://errors.edgesuite.net/18.42d3e17.1765483636.94808bfd


This happened December 11, 2025

Open 1 1 144

Remove Pop Up blocker

How do I remove the pop up blocker on Firefox for certain websites? I am doing an online course and each introduction for each chapter has a short video that pops up but … (read more)

How do I remove the pop up blocker on Firefox for certain websites? I am doing an online course and each introduction for each chapter has a short video that pops up but as soon as that happens Firefox sends a "Critical error" message then the video stops so I thinks that's happening because pop up blocker is turned on and I just dont know how to turn pop up blocker off for specific websites only like this one I am using for my study course. How can I turn the pop up blocker just for this one website so that this doesn't keep happening?

Open 1 1 415