Firefox Community Forum

Hi Team , I am using my firefox browser profile logged in with "[edited from public] @tothenew.com" . Today when i open browser and got to know my account has been logged out while trying to sign in again to my profile it required to get authentication code sent on mail id but i had lost that mail id . so could you please help me to gain acces to that profile i have bookmark some important document on this .

I go on holiday for 2 week and now cannot find my book marks or history - why the hell were we not told these would disappear? Have you become a google clone? Do you want to be a Microsoft edge. I am really pissed!

All of my bookmarks have been disappeared with a new automatic update (9/22) and now I'm left with no bookmarks at all. My other devices were not synced because my work computer needed different links saved. Any easy options for recovery? The bookmark management tool shows no options to import bookmarks and clicking any of the restore or import options does literally nothing. This is a huge issue for work flow and is putting me out of schedule. Why would an update remove ALL bookmarks? Seems like a serious over look in function.

SUBJECT: Profile missing after update to 146.0.1 

After the last Firefox update (146.0.1), I can no longer access my profile that included bookmarks, history and passwords.  

After the update was done on 12/19/25, I was given the option to choose between my original profile and a newly created one. The next day when I opened Firefox, there was only one profile shown and my original profile was gone. I have read numerous fixes for this problem but nothing seems to work.

I have done the following to try to locate my missing profile to no avail. 1. I went to the Profile Manager but the only profile listed was the newly created one. 2. I didn't do a refresh so there was no "Old Firefox Data" folder to copy the data from. 3. Used about:Profiles, Again only the newly created profile was listed 4. I used ~Library/Application Support/Firefox/Profiles. Still no luck. 

Could my profile have been moved to another place or could it be hidden? Any help would be greatly appreciated!

my desktop has changed i used to have buttons to access frequently used sites appear when i open firefox and now i don't, what happened and how do i get that back, in addition all my booklmarks have disapeared how can i get it back

Without my bookmarks I cannot operate. Bookmarks are a number 1 for me whilst using a browser. I will not use a Browser if there are no bookmarks - which there isnt at the moment on Firefox. They have gone. Unless this is fixed I am going to have to use a different browser. BYE Bye.

After the latest auto update all of my history, tabs/windows, and bookmarks were deleted and I can't recover them. I have tried importing bookmarks and it does not allow me to upload an old data file and I can't restore my previous session. I tried checking both profiles but neither had my information saved and now when I open the about:profiles says "Another copy of Firefox has made changes to profiles. You must restart Firefox before making more changes."

I'm scared to try anything else because I don't want to mess anything up further but I really need my tabs and history back.

I restarted my computer and then reopened firefox and it had updated and I noticed my bookmarks were gone but my windows/tabs were open, so I tried to choose a file on the bookmark backup and nothing was happening so I restarted and after that all my history and tabs were gone and I couldn't restore them.

I power cycled my computer in order to install some Windows updates, and when I opened up Firefox again, I had precisely zero bookmarks.

I found this folder, which is supposed to contain my automatic backups: https://i.postimg.cc/bwrWBswd/A.png

But I can't figure out how to use those files to restore my bookmarks.

When I click on Manage Bookmarks > Import and Backup > Restore > Choose File, nothing happens. No other option seems viable.

I had an ASSLOAD of bookmarks on this browser, so I need to recover them because there's just no way I'll be able to remember them all manually and add them all back one at a time!

What do I do?

Wieczorem po zakońcaeniu korzystania z przeglądarki jak zwykle wyłączyłam. Następnego dnia postanowiłam go uruchomić i nagle wyskoczyło mi jakieś okienko profilu co zignorowałam bo dla mnie ta funkcja ejst bezcelowa. Przeglądarka się odpaliła ale już bez moich danych - rozszerzeń, historii, a co najważniejsze bez zakładek! Konto mam zalogowane ale nie potrafi mi tego jakoś przywrócić.