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Firefox AI Chatbot in the sidebar Settings.

I am using the Firefox AI Chatbot in the sidebar and facing an issue with the text input behavior. Currently, pressing Enter immediately sends the message instead of crea… (read more)

I am using the Firefox AI Chatbot in the sidebar and facing an issue with the text input behavior. Currently, pressing Enter immediately sends the message instead of creating a new line. This makes it difficult to format or write longer messages. It would be very helpful to have an option to change this behavior—so that pressing Enter adds a new line, while something like Shift+Enter (or a setting toggle) could be used to send. Many chat apps and AI tools provide this flexibility, and adding it to the Firefox sidebar would make the experience much more user-friendly.

Asked by TyrantPHY 1 month ago

Last reply by Kiki 1 month ago

Firefox not loading Amazon, YouTube videos

I'm using the latest Firefox. All of a sudden as of this morning, Firefox cannot not load Facebook or Twitter. I can open YouTube and YouTube videos appear but will not p… (read more)

I'm using the latest Firefox. All of a sudden as of this morning, Firefox cannot not load Facebook or Twitter. I can open YouTube and YouTube videos appear but will not play (just a spinning wheel when I try to play). The Amazon landing page is scrambled with code. (see image attached)

I use Ghostery ad blocker but the issue persists when Ghostery is paused. I can use Safari without issue. Can anyone offer any insights?

Asked by 7x54mnknmr 1 month ago

Last reply by Paul 1 month ago

scrolling bar

I have arthrytis in my hand, and trying to keep that narrow moving in and out bar on the right of the page or drop down like the tab menu, is agonizing. WHY NOT MAKE IT W… (read more)

I have arthrytis in my hand, and trying to keep that narrow moving in and out bar on the right of the page or drop down like the tab menu, is agonizing. WHY NOT MAKE IT WIDER????

Asked by bjlong29 1 month ago

Last reply by Mark 1 month ago

Request for Clarification on Firefox Saved Logins and Account Syncing

Dear Mozilla Firefox Support, I am seeking clarification and assistance regarding saved login details that appear in my Firefox browser, both on my laptop. The situatio… (read more)

Dear Mozilla Firefox Support,

I am seeking clarification and assistance regarding saved login details that appear in my Firefox browser, both on my laptop.

The situation is as follows:

At some point in the past, I mus thave attempted to access the Plenty of Fish (POF) dating site via the app on my iPhone. Alhtough not presently active, my iCloud account shows a history of the app being downloaded, and stored in the cloud.

I do not recall ever completing an account setup or using the service, but when I check Firefox on my laptop, I can see a username and password saved under Privacy & Security settings for POF.

I am trying to understand whether these saved credentials could have been synced between my iPhone and my laptop at the time of the attempted registration, meaning that they were stored automatically even if I did not intentionally log in on my laptop.

My specific questions are:

Do the Firefox saved logins on my laptop and my iPhone interlink automatically if Firefox Sync is enabled? (i.e., would login data entered on my phone app/browser be stored in the Firefox passwords list on my laptop?)

Is it possible to determine whether the saved username/password for POF was stored via the iPhone app/browser rather than being typed directly on the laptop?

I belive that if login attempts fail due to a non-existent or corrupted username/password, Firefox still store the login attempt details (username and password) even if the login itself did not succeed, can you confirm this? Is there a way of telling which it was failed/sucessful

This is a sensitive and personal matter, and I would greatly appreciate your guidance and any clarification on how Firefox may have stored or synced these details.

Thank you for your support.

Kind regards, A

Asked by info2810 1 month ago

Last reply by Mad Maks 1 month ago

Firefox 115 ESR extended support

Please forgive me if this already exists here (I suspect it does). Search tools did not yield what I was looking for. TOPIC: Extended Support for Firefox 115 ESR First,… (read more)

Please forgive me if this already exists here (I suspect it does). Search tools did not yield what I was looking for.

TOPIC: Extended Support for Firefox 115 ESR

First, let me extend a hearty thank you to everyone on the Mozilla team and in the community that is continuing work on 115 ESR. This is helping a number of people that cannot upgrade for various reasons.

115 ESR is the last hope for many who are stuck on macOS 10.12-10.14 or Windows 7-8.1. While these systems are considered *very* out-of-date (users who are still on them are often chastised) they have a place. macOS for example, completely removed any and all support for 32-bit software as of macOS 10.15 ("Catalina"). I have encountered people with needs for 32-bit to run older apps and so they often keep a system running 10.14 ("Mojave").

Now, can old 32-bit configurations be kept around and isolated offline? Yes. But for some out there who cannot afford to upgrade, or cannot be with out specific 32-bit software, they would be forced offline completely (assuming they follow best security practices, which many do not). I have personally deployed 115 ESR on a number of systems to help people in this situation.

For the time being, ESR 115 is permitting these users to stay online with some degree of security, at least where web browsing is concerned.

QUESTION: Besides active user count, what other factors are keeping 115 ESR in active security-only support mode?

Asked by MacGuyver 1 month ago

Last reply by Agent virtuel 1 month ago

Не появляется кнопка входа в аккаунт

У меня Windows 11 Pro, скачивал firefox с прав администратора, но обычно после установки в правом верхнем углу появляется значок входа в аккаунт фаерфокс, которого сейчас… (read more)

У меня Windows 11 Pro, скачивал firefox с прав администратора, но обычно после установки в правом верхнем углу появляется значок входа в аккаунт фаерфокс, которого сейчас у меня нету. Прошу если кто-то знает ответ или сталкивался с проблемой - помогите, мне срочно нужны пароли, которые остались на аккаунте

Asked by agentusagolubec 1 month ago

Last reply by ir31 1 month ago

Не открывает предыдущую сессию

Mozzila не открывает предыдущую сессию, соответствующая галочка в настройках стоит. Я пробовал разные способы, указанные в часто задаваемых вопросах. В том числе с подмен… (read more)

Mozzila не открывает предыдущую сессию, соответствующая галочка в настройках стоит. Я пробовал разные способы, указанные в часто задаваемых вопросах. В том числе с подменой данных в папке sessionstore-backups: запускал браузер - находил эту папку - вставлял нужный файл .jsonlz4 - перезапускал браузер. В таком случае все мои вкладке были на месте НО после закрытия-открытия браузера сессия снова сбрасывается. При очистке браузера, появлялась кнопка "восстановить предыдущие вкладки", восстановление происходило, НО закрыл-открыл браузер - и снова пусто. Пробовал удалить браузер и установить снова - та же проблема. После запуска, если открыть журнал - в разделе недавно закрытые вкладки, недавняя история поиска - пусто, как будто предыдущей сессии вообще не было. Как исправить эту проблему? Примечание - мои закладки, введённые пароли и расширения на месте.

Asked by Aeternamvacuum 1 month ago

Last reply by Denys 4 weeks ago

Cookies are not always being sent with requests

Hello, Since Firefox v142, the website I develop has been having trouble with the Firefox browser. It works fine most of the time, but occasionally Firefox will not send… (read more)

Hello,

Since Firefox v142, the website I develop has been having trouble with the Firefox browser. It works fine most of the time, but occasionally Firefox will not send all of the cookies that are set for the domain. This is causing users to appear unauthenticated, and is causing errors because critical information isn't being set.

I wanted to see if this is something that was a setting that could be resolved before I reported it as a bug.

Is anyone else experiencing this?

Thanks.

Asked by Sarkis Matossian 1 month ago

Last reply by TyDraniu 1 month ago

Profiles confusion

Hello, when I first switched from google chrome to Firefox I could not figure out how to create one browser with two profiles like I had with chrome. So I went to about:p… (read more)

Hello, when I first switched from google chrome to Firefox I could not figure out how to create one browser with two profiles like I had with chrome. So I went to about:profiles and created two separate browsers not realizing you all had an option to create two profiles under one browser. I finally figured out how to have to profiles under one browser by going here https://www.tech2geek.net/how-to-use-the-new-updated-profile-manager-in-firefox-2025/#google_vignette but I can not figure out how to sync the google chrome profile that I had previously to this new profile under the same browser. How do I sync this? I hit sync and nothing changed. I am signed in and I can not figure out how to get the browser profile to sync with this new profile under one browser. I really hate how Firefox named both of these Profiles because it is extremely hard to explain this situation.

Asked by caitiec23 1 month ago

Last reply by George Kitsoukakis 1 month ago

firefox is hot garbage with macos tahoe update

Your browser dead ass just doesn't respond when I click on it. I have a new mac mini 4 and have the latest update for firefox. it's absolute dogshit to be honest. I'm luc… (read more)

Your browser dead ass just doesn't respond when I click on it. I have a new mac mini 4 and have the latest update for firefox. it's absolute dogshit to be honest. I'm lucky if the browser lets me click on anything, eg., bookmarks, add-ons, history are nonfunctional. Also my tabs on the browser get squished together and superimposed such that 2-3 separate tabs appear as though they are one tab. I have never had an issue like this before when using firefox. I don't encounter the issue with safari or chrome, but I don't like those browsers. Do you have insight as to why firefox mozilla is suddently ass?

Asked by C O 1 month ago

Last reply by nocnoc 1 month ago

Error 403 when I try to access Github only

Whenever I try to open Github specifically I get: Websites prove their identity via certificates. Firefox does not trust this site because it uses a certificate that is … (read more)

Whenever I try to open Github specifically I get:

Websites prove their identity via certificates. Firefox does not trust this site because it uses a certificate that is not valid for github.com. The certificate is only valid for the following names: cloudflare-dns.com, *.cloudflare-dns.com, one.one.one.one

Error code: SSL_ERROR_BAD_CERT_DOMAIN

I spent time looking into this, used a new IP address and tried updating the certificate for github, however I'm not particularly skilled when it comes to this, so any assistance would be much appreciated.

Asked by Cedric Dickerson 1 month ago

Last reply by jonzn4SUSE 1 month ago

gmail does not work in firefox

Gmail works on my phone (Android), Chrome, Opera, etc. It will no work in Firefox that I have used religiously for over 10 years. I've signed out of gmail and signed in..… (read more)

Gmail works on my phone (Android), Chrome, Opera, etc. It will no work in Firefox that I have used religiously for over 10 years. I've signed out of gmail and signed in...a dozen times. Nothing works. If I wish to read my emails, I switch to Opera

Why?

Asked by Ric Chrysler 1 month ago

Last reply by Paul 1 month ago

Slow and Incomplete Loading of Websites

My network is pretty fast - Download Speed - 76.30 mbps Upload Speed - 113.13 mbps Idle Latency - 61 ms Download Latency - 59 ms Upload Latency - 18 ms … (read more)

My network is pretty fast -

  • Download Speed - 76.30 mbps
  • Upload Speed - 113.13 mbps
  • Idle Latency - 61 ms
  • Download Latency - 59 ms
  • Upload Latency - 18 ms

Even though this is a pretty fast network connection, my websites on firefox take a long time to load, for example youtube takes like 2 seconds to load, and sometimes some elements of the website do not even load. This is a very annoying problem which I would like a solution for.

Asked by Harshit Mahor 1 month ago

Last reply by George Kitsoukakis 1 month ago

Dock Prefs.

I usually have a lot of pages open on Firefox and the display in the dock gets packed, if you will. I would like to see an option in the settings to turn the dock display… (read more)

I usually have a lot of pages open on Firefox and the display in the dock gets packed, if you will. I would like to see an option in the settings to turn the dock display off, just for your program, Firefox. It would be nice to toggle this option. I've searched for about an hour trying for an option and a solution. Thanks for your good works. I'm on an early Mac Mini 15.7.1


Take care. Have fun. //... Joe [edited email from public community support forum]

Asked by Joe Redd 1 month ago

Last reply by Paul 1 month ago