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Unable to set up 2FA

Getting this error: There was a problem enabling two-step authentication. Check that your device’s clock is set to update automatically and start over. Yes Im on the rig… (read more)

Getting this error: There was a problem enabling two-step authentication. Check that your device’s clock is set to update automatically and start over.

Yes Im on the right timezone, updated on auto sync and have tried multiple 2FA apps.

Asked by venomreborn+browser 2 months ago

Last reply by Kiki 2 months ago

Tabs Always missing

Within a few weeks or months, tabs I hadn't closed would suddenly disappear, even though I had checked the "Open previous windows and tabs" option in the settings. … (read more)

Within a few weeks or months, tabs I hadn't closed would suddenly disappear, even though I had checked the "Open previous windows and tabs" option in the settings.

Asked by Anim'S 25 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

why is firefox allowing access to http://127.0.0.1:52222/callback?nonce=dBsyy347K6nbd7+fFQOKNA%3D%3D&code=0e0d29efc44e6a0e05f7&state=http%3A%2F%2F127.0.0.1%3A52222%2Fcallback%3Fnonce%3DdBsyy347K6nbd7%252BfFQOKNA%253D%253D

why is firefox not allowing access to http://127.0.0.1:52222/callback?nonce=dBsyy347K6nbd7+fFQOKNA%3D%3D&code=0e0d29efc44e6a0e05f7&state=http%3A%2F%2F127.0.0.1%3A… (read more)

why is firefox not allowing access to http://127.0.0.1:52222/callback?nonce=dBsyy347K6nbd7+fFQOKNA%3D%3D&code=0e0d29efc44e6a0e05f7&state=http%3A%2F%2F127.0.0.1%3A52222%2Fcallback%3Fnonce%3DdBsyy347K6nbd7%252BfFQOKNA%253D%253D

Asked by ciripa 3 months ago

Last reply by Paul 3 months ago

how to fix browser security web page access issues

How to manage browser settings to prevent the following: Hmm. We’re having trouble finding that site. We can’t connect to the server at yourewardcard.com. If you ente… (read more)

How to manage browser settings to prevent the following:


Hmm. We’re having trouble finding that site.

We can’t connect to the server at yourewardcard.com.

If you entered the right address, you can:

   Try again later
   Check your network connection
   Check that Firefox has permission to access the web (you might be connected but behind a firewall)

Asked by ElkHair14 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

Where do I findWhere do I find the Library in Firefox for importing bookmarks,files and folders from my Google Chrome Acct to Mozilla Fireffox

You listed some processes for importing Bookmarks,folders and files from a laptop with Google Chrome Bookmarks with passwords from CSV files or Bookmarks from HTML files… (read more)

You listed some processes for importing Bookmarks,folders and files from a laptop with Google Chrome Bookmarks with passwords from CSV files or Bookmarks from HTML files. I didn't have my printer installed on my new Linux Mint Firefox Laptop so I couldn't print out the instruction to follow. Hopefully, I now have my Canon Printer installed on my Linux laptop so that I can print out all the instructions in detail. The information was posted to the right of this comment box. Please post the information again so that I can print it for reference and to follow. Thanks very much.

                                             Robb Paterson Eckner

Asked by Robb Paterson Eckner 3 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

Why a browser needs AI? I don't want this, turn this off, completely.

The settings page is vaguely providing an option to turn off this feature. I don't care what you want to call it, be it AI/ML/chatbot, it's not related to browsing the in… (read more)

The settings page is vaguely providing an option to turn off this feature. I don't care what you want to call it, be it AI/ML/chatbot, it's not related to browsing the internet and I don't want it. I don't want it to consume ANY resources of my computer, I don't want it to exist in my computer unless I EXPLICITLY use it, I don't want to be FORCED to go and search everything in about:config page to get it completely (probably) deactivated. Provide a button that DOES deactivate and hide (without running it in the background either) the whole AI/ML/chatbot integration. I don't want to use it, again, I don't want it being shoved in my face or my computer against my will. Firefox IS a web browser. Otherwise, let's stop making any kind of websites (eshops, newspapers, social media and other) since they will not be browsed by people that want to browse the web, since the web browser decided to put AI in front of everything to consume everyone's content and dictate their own design, alignments caused by bias disagreements etc etc.

Asked by kaotiskhund 2 months ago

Last reply by Paul 2 months ago

Excessive CPU Use

Firefox is using about 15-20% of my CPU, with only one tab open. Running Firefox 141.0.3 (64-bit). I changed performance settings as suggested in support page; made no … (read more)

Firefox is using about 15-20% of my CPU, with only one tab open. Running Firefox 141.0.3 (64-bit). I changed performance settings as suggested in support page; made no apparent difference. Ran Malwarebytes and McAfee scans; nothing detected. I have used Firefox for nearly 20 years, but if I cannot resolve this then I will drop Firefox and switch to another browser.

Asked by irajoedavis 3 months ago

Last reply by jesup 3 months ago

Walmart Cookies on Private page showing up on regular pages no matter what I do

I am old-school security conscious & have been using FF since its inception. Really. Clear my cache & delete browsing cookies on a regular basis. I use a private … (read more)

I am old-school security conscious & have been using FF since its inception. Really. Clear my cache & delete browsing cookies on a regular basis. I use a private window for shopping and q&a info gathering. Recently I saw Walmart.com showing up in my cookies and couldn't figure out how/why as I *only* look at Walmart in a private window. Today I realized Walmart has managed to bypass the private window options and place cookies anyway! To say I'm furious about this is an understatement. I have adjusted my settings to "Strict" but it's still able to bypass the private window and is staying on my computer. I am updated to the most recent FF version; running MacOs Sonoma 14.7.7 which was just recently updated; I'm not going past this one for now but that really shouldn't be the issue. This is most definitely a FF issue and one that needs to be rectified not just because it's Walmart but because if they can do it so can others soon enough. This cannot stand.

Asked by lindawasson9to5 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

Firefox no longer suggests addresses in url bar

Usually, when I start typing the address of a website I visit frequently, Firefox will suggest the complete address. Now, for the last week or so, it doesn't. For example… (read more)

Usually, when I start typing the address of a website I visit frequently, Firefox will suggest the complete address. Now, for the last week or so, it doesn't. For example, if I start typing guardian.com, the default is to search, and then only when I type the final "m" does it switch to "visit" when I press enter.

In settings, under Search, and Address bar, the box to suggest browsing history is checked, and at about:config, browser.urlbar.autofill is set to true.

I have Firefox version 141.0.3

Asked by Tor Nordam 2 months ago

Last reply by res-pers 2 months ago

Refresh Firefox

Hi: There is no Refresh Firefox tab. I go to Help More troubleshooting information. Like I've done a million times. And for Diagnose Issues there's only a Troubleshoot Mo… (read more)

Hi: There is no Refresh Firefox tab. I go to Help More troubleshooting information. Like I've done a million times. And for Diagnose Issues there's only a Troubleshoot Mode and a Clear startup cache tab. No Refresh Firefox tab. I did not want a new profile. I did not want additional profiles. This has messed everything up. Firefox is not working. Thank you

Asked by nkmcfrln 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago