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502 error code

Dear Sir or Madam: I seem to have a compatibility problem with my firefox browser. Not always, but often, I get a 502 error when I try to log in to my bank account. Af… (read more)

Dear Sir or Madam: I seem to have a compatibility problem with my firefox browser. Not always, but often, I get a 502 error when I try to log in to my bank account. After contacting my bank, I found out that their program is not compatible with firefox and that I should use Google, which choose to avoid. Is there a patch or fix that can get rid of the 502 error and allow me to continue using Firefox, which I have used for almost twenty years. I don't want to switch to Google, EVER! Please let me know what options I might Have.

Respectivly, Louis Osip

Asked by osiplou 3 months ago

Last reply by Ricardo Diez 1 month ago

I can't access my company website

I can't access my company website via Firefox for some reason. Very odd... This just started happening today. http://www.buckaroo.tv/ Error 530 Site is frozen The pa… (read more)

I can't access my company website via Firefox for some reason. Very odd... This just started happening today. http://www.buckaroo.tv/

Error 530

Site is frozen

The page could not be loaded properly.

Asked by ross39 3 months ago

Last reply by James (On Leave) 3 months ago

SSL_ERROR_ACCESS_DENIED_ALERT this message comes up on the pay bills page on my bank account, everthing else works.

My banks account pay bills page will not let me enter. Everything else works as it should. I can get to it on my phone. I use this feature on my desktop this problem come… (read more)

My banks account pay bills page will not let me enter. Everything else works as it should. I can get to it on my phone. I use this feature on my desktop this problem comes up.

Asked by bjhenderson1 4 months ago

Last reply by NoahSUMO 4 months ago

HTML5:Video file not found

I am a designer of Systems for Sustainability and Renewable Energy. I am receiving the message "HTML5:Video file not found" when trying to watch videos online which is st… (read more)

I am a designer of Systems for Sustainability and Renewable Energy. I am receiving the message "HTML5:Video file not found" when trying to watch videos online which is stopping me from viewing a lot of new video content.

Can I / How do I resolve this situation?

Asked by johndhalsted1 3 months ago

Last reply by TyDraniu 3 months ago

Go Outdoors

Cannot access <https://www.blacks.co.uk/> or any other outdoors website such as Millets ot Go Outdoors. Been going on for a long time now with error message: "Sorr… (read more)

Cannot access <https://www.blacks.co.uk/> or any other outdoors website such as Millets ot Go Outdoors. Been going on for a long time now with error message:

"Sorry, we're unable to process your request.

Please try again. If this issue persists, contact us with the following error code:

Error Code: 635955452029"

Asked by Graham C 5 months ago

Last reply by markwarner22 5 months ago

Why is Firefox incapable of connecting me to many popular websites (Amazon, etc)?

Today, out of approximately 31 attempts to connect to Amazon or (once connected to Amazon) navigate to a new Amazon page, Firefox succeeded 14 times. 14 out of 31 is good… (read more)

Today, out of approximately 31 attempts to connect to Amazon or (once connected to Amazon) navigate to a new Amazon page, Firefox succeeded 14 times. 14 out of 31 is good in baseball, poor in basketball, and unacceptable in connecting and browsing. Here is the "error" according to Firefox:

An error occurred during a connection to www.amazon.com. PR_END_OF_FILE_ERROR

Error code: PR_END_OF_FILE_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

I have read the potential solutions to this problem. I did disconnect my VPN (Proton) and was able to connect to Amazon on my next attempt. However, that was atypical rather than typical - when I attempted to move from one Amazon page to another Amazon page, the END OF FILE ERROR was the result. Further attempts to reconnect to Amazon have succeeded 3 out of 11 times. Yes, I did close Firefox and reopen it, I am signed in to my Firefox/Mozilla account and I did reboot my laptop. I have yet to try the other solutions because I want to be a good Mozilla client and follow the instructions attached to the error message: "Please contact the website owners to inform them of this problem." I have contacted Amazon and am now waiting to hear back from someone in the Technical Department. I am skeptical that Amazon will be able to resolve this because I doubt that Amazon is to blame (this lack of connectivity has also happened with Google, GMail and a couple other sites that I can't recall at the moment.

To clarify, the received data of supposed questionable authenticity has been my login information on the official Amazon login page and also simply the data from an Amazon product page (bike locks mostly)

For me, this is only a problem with Firefox. It is NOT happening on Bing, and even Chrome is able to connect without the END OF FILE ERROR. I have occasionally encountered other instances where Firefox would not connect me but the other browsers would. Most notably, this happens often when trying to connect my laptop with my phone via Bluetooth and other times when I'm asked to sign in to Google or sign in to my Microsoft account. On those occasions, Firefox demands that I insert my original security key from an external flash drive. I would be glad to do so, but I've never had an original security key on an external flash drive. At those times, I attempt the identical login using Bing (success about 9 out of 10 times) or Chrome (success every time).

I am not a cyber guru and am not even technically gifted with computer technology and internet knowledge. I am self-taught and am mediocre (at best) in these areas, so I'm hoping that the blame for this issue is mine as opposed to Firefox being at fault.

I look forward to any advice, suggestions or resolution to this issue and I thank in advance any who reply.

I am on an HP Probook 650 G2, Windows 10 Pro Build 22H2 (HP states that this laptop cannot be upgraded to 11), Firefox version 137.0 (64-bit), Xfinity WiFi 5G, Arris SB8300 Router/Modem. All are functioning as intended except Firefox.

Be Well

Asked by thelastdj 2 months ago

Last reply by Paul 2 months ago

SQL program

Unable to connect Firefox can’t establish a connection to the server at 127.0.0.1:8080. The site could be temporarily unavailable or too busy. Try again in a few mom… (read more)

Unable to connect

Firefox can’t establish a connection to the server at 127.0.0.1:8080.

   The site could be temporarily unavailable or too busy. Try again in a few moments.
   If you are unable to load any pages, check your computer’s network connection.
   If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the web.

HOW TO CONNECT

Asked by San Mathi 4 months ago

Last reply by TyDraniu 4 months ago

Every time I wan to view a site that my Norton has classed as phishing I cannot gain access & get message Error code: PR_CONNECT_RESET_ERROR

I am being prevented to access any sites I need just because they require some personal data from me. After the initial Norton (1). The message I receive - Secure Conne… (read more)

I am being prevented to access any sites I need just because they require some personal data from me. After the initial Norton (1). The message I receive -

Secure Connection Failed

An error occurred during a connection to geropoless.cc. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the web site owners to inform them of this problem.

(1) Norton prevents acess saying Dangerous web page, threat category URL : phishing I take the more options and indicate faulse reporting then as above !!!

Asked by Raymond Browning 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

Error in Rendering

I am not sure if I asked this previously with another issue. Be that as it may, I will ask. A few weeks ago I went into the Startup Menu to disable certain programs tha… (read more)

I am not sure if I asked this previously with another issue. Be that as it may, I will ask.

A few weeks ago I went into the Startup Menu to disable certain programs that I thought was slowing the system's startup. That was a couple weeks ago. I went over the startup items and disabled only those I do not use or need after starting my computer.

I use Yahoo as my homepage on the Firefox browser. On some of the photos associated with an article I get this error:

Error in rendering player

Error Code: 400-404 Session Id: rm7bfdr3 (Pls: 93a94693-7bc6-4c95-8398-99b65521dab2)

Why is this happening and how do I fix it? I will also attach a screen shot of a page with the error.

Thanks as always, Irv

Asked by irn1922 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

Secure connection failed

Trying to open my doctor's patient portal and I get a "Secure connection failed" Page. So I start Google Chrome and the website comes up like a charm. You people NEED TO … (read more)

Trying to open my doctor's patient portal and I get a "Secure connection failed" Page. So I start Google Chrome and the website comes up like a charm. You people NEED TO GET THIS CR*P FIXED soon. As much as I hate to, I will make Chrome my default browser if this stuff continues for much longer.

Asked by Bill Hanley 5 months ago

Last reply by Kate Gardner 1 week ago