Netflix and Peacock video has stopped working (but I can still hear the audio). Same issue on Chrome and Safari.

I decided to download Firefox and make it my default browser, so I downloaded it and followed some recommendations I found online for configuring security settings...but … (read more)

I decided to download Firefox and make it my default browser, so I downloaded it and followed some recommendations I found online for configuring security settings...but for the life of me I can't remember what those are.

Weeks later, I decide to watch Peacock, but the error message says I need to disable my ad blocker. I search for an ad blocker in the extensions but can't find one, so I start disabling other extensions like Facebook Container...but to now avail. I follow all the usual online steps--clearing my cache, restarting the application, restarting my computer, etc--but nothing works. I have the same error with Netflix, and switching to another browser yields the same result. So it must be something wrong with my system.

Can you help?

Asked by alexanderdominitz 4 months ago

Last reply by cor-el 4 months ago

incoming email sound

Hello, I use my providers web email promail.ptd.net , but they don't have where I can add a sound to incoming email or specific ones.. I did add the promail to your noti… (read more)

Hello, I use my providers web email promail.ptd.net , but they don't have where I can add a sound to incoming email or specific ones.. I did add the promail to your notifications,settings, but can you explain to me what the step would be to get their incoming email to make a sound of choice while using Firefox? or do i have to switch to an email program that already has that option? I wish Eudora would continue!

Asked by lyndastuff 4 months ago

Last reply by markwarner22 4 months ago

suspicious activity in my gmail

While browsing my Gmail Inbox i notice a old email i got confirming a login, but i never logged in into one of your websites infact this is my first time hearing about mo… (read more)

While browsing my Gmail Inbox i notice a old email i got confirming a login, but i never logged in into one of your websites infact this is my first time hearing about moz://a i just now log in to let you know, this might be a attacker that is secretary getting information while using fireFox,

I repeat i never logged in your services, these aren't from me

Asked by Ham 5 months ago

Last reply by Paul 5 months ago

Firefox 136 some overlay over main menu

Hi, I just installed the latest update (I think it's 136.0.2). I guess I skipped some/several versions. Suddenly my main menu isn't workin anymore (clicking it with the m… (read more)

Hi, I just installed the latest update (I think it's 136.0.2). I guess I skipped some/several versions. Suddenly my main menu isn't workin anymore (clicking it with the mouse, that is) There is some overlay which I can't find out, how to remove. Even the Minimize/Maximize/Close buttons don't have any function. Luckily I can still access the menu via keyboard shortcuts. How can I remove that overlay bar ... or did I catch some malware ?

Asked by heinzi.tuberkel 2 months ago

Last reply by TyDraniu 2 months ago

pop up password request

i am required to supply a foxfire/mozilla password to use my stored payment method-it pops up, however, I've never created a foxfire password and do not have one so my s… (read more)

i am required to supply a foxfire/mozilla password to use my stored payment method-it pops up, however, I've never created a foxfire password and do not have one so my saved credit card info wont work . Please advise

Asked by nic walsh 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago