Profile Recovery

Recovered files and data from a failed M.2 SSD onto a USB. Did a clean install including reinstallation of Firefox on the failed machine. How do I recover the Firefox p… (read more)

Recovered files and data from a failed M.2 SSD onto a USB. Did a clean install including reinstallation of Firefox on the failed machine. How do I recover the Firefox profile from the recovery USB so it can be transferred onto the restored machine?

Asked by WhiteBimmer 1 week ago

Last reply by jscher2000 - Support Volunteer 1 week ago

Integrating 2 excel calendars

I use to be able to integrate my excel calendar and my wife's. Entries were different colors and changes on my computer showed up on my Ipad. Now I have my calendar but I… (read more)

I use to be able to integrate my excel calendar and my wife's. Entries were different colors and changes on my computer showed up on my Ipad. Now I have my calendar but I can't find hers. Does she need to make a change on her excel as well?

Asked by Larry Shulman 5 months ago

Last reply by jonzn4SUSE 5 months ago

Why is logging in to my Credit Union no longer possible when using Fire Fox?

I like using Fire Fox (FF), but I am constantly met with resistance from different organizations which try to tell me to use MS Edge, or Google Chrome. It seems like FF i… (read more)

I like using Fire Fox (FF), but I am constantly met with resistance from different organizations which try to tell me to use MS Edge, or Google Chrome. It seems like FF is a problem for them. Now, after successfully using Fire Fox for decades, I can no longer log in to my bank account when using FF. I can use any other browser, but not Fire Fox. I've spoken to the bank, and they point the finger at FF (of course), but this time (unfortunately) I have to agree with the bank. What did FF do that now makes it impossible for me to access certain web pages, or certain features, like "logging in" to accounts?

Can you please un-F whatever you F'd up? Or, please explain to me why I can do everything the exact same way I've always done things when like using Brave, Chrome, Edge, Chrome Cast, and TOR, but can no longer do them when using FF

Asked by cattledog 3 days ago

Last reply by jscher2000 - Support Volunteer 3 days ago

PDF "always ask" doesn't work properly anymore

Firefox 138.0.1, MacOS Monterey 12.3 PDF files: settings is set to "Always ask" (see attached) However, when I click on a PDF link, and get the dialog "Open With" is gra… (read more)

Firefox 138.0.1, MacOS Monterey 12.3

PDF files: settings is set to "Always ask" (see attached) However, when I click on a PDF link, and get the dialog "Open With" is grayed out, and the only option available is "Save File" (see attached screenshot). (A few weeks or months ago it all worked correctly.)

Is there a way to get "Open" working again?

Asked by firefox-nmm 2 days ago

Last reply by jscher2000 - Support Volunteer 1 day ago

Search bar

The last update did something to my search bar. I still have it, but when I click on it, it moves to the upper left corner, prevents me from seeing my tabs, bookmarks etc… (read more)

The last update did something to my search bar. I still have it, but when I click on it, it moves to the upper left corner, prevents me from seeing my tabs, bookmarks etc. How can I disable this annoying change? If someone has the answer, I would greatly appreciate it.

Asked by greenlight1 5 months ago

Last reply by TyDraniu 5 months ago

Find on page functionality stopped working

I cannot open the find on page toolbar. No matter if I use the ctr+f shortcut or click "find on page" in the menu, the toolbar with the text field doesn't come up. I chec… (read more)

I cannot open the find on page toolbar. No matter if I use the ctr+f shortcut or click "find on page" in the menu, the toolbar with the text field doesn't come up. I checked and the shortcut works fine in other apps. I tried restarting firefox in the troubleshoot mode - the problem persists. I'm on the latest version of Firefox (138.0.1) and running Windows 11.

Asked by jareckowiak 2 days ago

Last reply by jscher2000 - Support Volunteer 2 days ago

I have put in the URL and activation code at least twice each,and nothing happens.

Last year, I never could get the info in to register, but it did let me do my taxes on it. I hope it lets me do mine this year. I really need to get it done, I have more … (read more)

Last year, I never could get the info in to register, but it did let me do my taxes on it. I hope it lets me do mine this year. I really need to get it done, I have more to do than usual. While I was writing I saw someone ask if Mozilla and Firefox were the same, but I did not see the answer.

Asked by Bettyc01 1 month ago

Last reply by jeff-g 1 month ago

Changing domain address in the password save menu

I can not edit the domain address in the password save section. I can change user name and pw, but not the domain name/address. This is very annoying for sites like twitt… (read more)

I can not edit the domain address in the password save section. I can change user name and pw, but not the domain name/address. This is very annoying for sites like twitter that have now changed to x as it's not straight forward and prohibitive to my own saved information and it not allowing me to alter it in the EDIT section. Thank you for any help you can provide.

Asked by ravewaker88 6 days ago

Last reply by TechHorse 5 days ago

Can' access ebay ....

I don't care for your service when you want to make me upgrade software every month and limit the websites I can go to. I'll have to start using another browser to get aw… (read more)

I don't care for your service when you want to make me upgrade software every month and limit the websites I can go to. I'll have to start using another browser to get away from you. You're seem like a bunch of commies.

Asked by Twostinky Feet 5 days ago

Last reply by jonzn4SUSE 3 days ago