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Deleting Bookmarks

I have Firefox installed on three Windows Desktop Computers. On one, I just cannot delete Bookmarks, no matter what suggestions I try. Verify Integrity of the database … (read more)

I have Firefox installed on three Windows Desktop Computers. On one, I just cannot delete Bookmarks, no matter what suggestions I try. Verify Integrity of the database produced no results. I do not, for a variety of reasons, sync bookmarks (or anything else) between the three installations. Experienced user that has spent far too long on what should be a simple issue.

Asked by Beowolf464 4 months ago

Last reply by Denys 1 month ago

Loading Amazon

Since I updated my computer to windows 11, I cannot load my amazon page. I've tried to load directly from menu bar, still NG. There must be a setting I'm not understandin… (read more)

Since I updated my computer to windows 11, I cannot load my amazon page. I've tried to load directly from menu bar, still NG. There must be a setting I'm not understanding

Asked by carpenterbob165 1 month ago

Last reply by Denys 1 month ago

Windows 11 file explorer cannot open icon files in the ShortCutCache folder

When File Explorer of Windows 11 25H2 tries to access and open an icon-file in the FF (144-64bit) profile's 'shortcutcache' folder, explorer gets Access Denied. The acco… (read more)

When File Explorer of Windows 11 25H2 tries to access and open an icon-file in the FF (144-64bit) profile's 'shortcutcache' folder, explorer gets Access Denied. The account running Firefox has admin rights.

Looking to the ACL of the profile folder containing the folder 'shortcutcache' show no reason for the blocking. Trying this with a new profile did not help.

Asked by Jörg Debus 3 months ago

Last reply by Denys 3 months ago

How do i access the AI assistant side bar?

How can i access the side bar ai, i use it quite often for classes to make sure i'm getting things right and use it to get some ideas on how to make my notes but my old l… (read more)

How can i access the side bar ai, i use it quite often for classes to make sure i'm getting things right and use it to get some ideas on how to make my notes but my old laptop had it and now this one wont let me access it at all. I need that sidebar to help me with school and it wont let me access with it. The article you provide says no way to activate it or how to download it.

Asked by Jennifer Galicia 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

Persistant Pinned Tabs - Feature Request

PROBLEM: Pinned tabs are useful, but if I have more than one Firefox window open and I close them in the wrong order, the next time I open Firefox, my pinned tabs are gon… (read more)

PROBLEM: Pinned tabs are useful, but if I have more than one Firefox window open and I close them in the wrong order, the next time I open Firefox, my pinned tabs are gone and I have to pin them again.

SOLUTION: Pinned tabs should be able to be permanent so that they will re-open no matter which Firefox window is closed first. Is there a way to make this work?

Asked by Alan Haynes 3 months ago

Last reply by RichCPA 2 months ago

neues Lesezeichen oben im Lesezeichenordner

Mir würde es sehr viel besser gefallen, wenn ein neues Lesezeichen immer automatisch oben im erwählten Lesezeichenordner einsortiert wird. Ist das irgendwo einstellbar? … (read more)

Mir würde es sehr viel besser gefallen, wenn ein neues Lesezeichen immer automatisch oben im erwählten Lesezeichenordner einsortiert wird. Ist das irgendwo einstellbar?

Asked by lutz.richter 1 month ago

Last reply by Denys 1 month ago

Google Lens

For the past few days, I haven't been able to use Google Lens for searches. Why? It used to work, and I haven't changed anything on my computer. I read the support artic… (read more)

For the past few days, I haven't been able to use Google Lens for searches. Why? It used to work, and I haven't changed anything on my computer.

I read the support article about this problem: everything seems fine, Google is definitely my search engine... Can you tell me what I need to do to get it working again? Thank you

[edited email from public community support forum]

Asked by tryphon78 2 months ago

Last reply by Denys 2 months ago

v. 142.0.1 - no german Language pack?

Reporting a bug: "Firefox can’t update your languages right now. Check that you are connected to the internet or try again." but - Connection is established, INDEED! Ge… (read more)

Reporting a bug:

"Firefox can’t update your languages right now. Check that you are connected to the internet or try again." but - Connection is established, INDEED!

German language pack not available :( manually downloaded verisons of german Language pack are incompatible.

please fix.

Asked by axlotl 4 months ago

Last reply by huang3292 4 months ago

Mozilla Connect navigation issue

Hopefully this may reach Mozilla Connect maintainers/developers. After posting a topic or a comment in Mozilla Connect, I struggled to find it. Somehow I found out there … (read more)

Hopefully this may reach Mozilla Connect maintainers/developers. After posting a topic or a comment in Mozilla Connect, I struggled to find it. Somehow I found out there is a page "My Unmoderated Items", which is not referenced from my account, from main menu or anywhere reachable. Once you know the link or leave it open, it looks fine, but finding the page again is a real struggle.

Would you please add "https://connect.mozilla.org/t5/premod/moderationitemspage/tab/unmoderated:idea" to all relevant menus so that the user can find it easily?

Asked by rekursivs 3 months ago

Last reply by Paul 1 week ago