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I downloaded an update for Firefox on my PC and ever since when I try to access my email I just get a blank page. I still get my emails on my cell phone and kindle.

I downloaded an update for Firefox email on my PC and ever since when I try to access my email, I just get a blank page. I still get my email on my cell phone and kindle.… (read more)

I downloaded an update for Firefox email on my PC and ever since when I try to access my email, I just get a blank page. I still get my email on my cell phone and kindle.

Asked by paulmaracle 3 weeks ago

Last reply by jscher2000 - Support Volunteer 3 weeks ago

affichage des pages d'un compte bancaire

bonjour, quand j'utilise Firefox pour consulter mon compte bancaire, les pages ne s'affichent plus maintenant, alors qu'il y a plusieurs mois elles s'affichaient. Je n'ai… (read more)

bonjour, quand j'utilise Firefox pour consulter mon compte bancaire, les pages ne s'affichent plus maintenant, alors qu'il y a plusieurs mois elles s'affichaient. Je n'ai pas ce problème si j'utilise "Chrome" ! Merci de m'expliquer pourquoi cette fonction ne "marche" plus. Quand j'utilise "Firefox", j'aimerais bien que cela se fasse totalement en Français !!! Cordialement

Moderator note: This question has been edited to remove an accidentally created link.

Asked by nz.bonomi 1 month ago

Last reply by Denys 1 month ago

Gmail is not loading on firefox

Hello there, I usually use Firefox as my browser to access my Gmail account. For some reason, I am not able to open up gmail. I put in gmail and it shows in the search … (read more)

Hello there, I usually use Firefox as my browser to access my Gmail account. For some reason, I am not able to open up gmail. I put in gmail and it shows in the search bar the following informaiton--mail.google.com/mail/u/0/#inbox . NOthing else happens, no gmail account opens up. Please help.

Asked by N Howard 4 months ago

Last reply by George Kitsoukakis 4 months ago

Link won't process

I had to reset my computer and have encountered a problem getting a link to load. In my Facebook, I have a game I play (Doubledown casino) and when I click a link for tha… (read more)

I had to reset my computer and have encountered a problem getting a link to load. In my Facebook, I have a game I play (Doubledown casino) and when I click a link for that game to add chips, it will not process. All I get is a spinning circle. What do I have to do to get the link(s) to process? Thank you.

Asked by boong 3 months ago

Last reply by Hasan Ali 3 months ago

Site rendering lag in Firefox vs Chrome - CSS/Performance issue?

Hi everyone, I’m running into a performance issue specifically on Firefox that I can't replicate in Chromium browsers. On my site https://snippingtoolshortcuts.com/, th… (read more)

Hi everyone,

I’m running into a performance issue specifically on Firefox that I can't replicate in Chromium browsers.

On my site https://snippingtoolshortcuts.com/, the layout and text load fine, but the scrolling performance feels "heavy" or jittery on Firefox (Version 133+). When I test the same page in Chrome or Edge, the smooth-scrolling and hover effects on the shortcut tables are perfectly fluid.

I’ve tried:

Testing in Troubleshoot Mode (Add-ons disabled).

Disabling hardware acceleration.

Checking the "Network" tab for slow-loading scripts (everything seems green).

Are there known issues with Firefox's handling of large CSS tables or specific grid layouts that might cause this? I'd appreciate if someone could check the URL on their end to see if it’s a global rendering issue or just something with my local profile.

Thank you.

Asked by Alisha 3 weeks ago

Last reply by Denys 3 weeks ago

Full access to some websites not possible

I am unable to navigate around some websites beyond the page on which I have landed. The site briefly (split second) looks OK and then gets slightly greyed and no other l… (read more)

I am unable to navigate around some websites beyond the page on which I have landed. The site briefly (split second) looks OK and then gets slightly greyed and no other links on the site are accessible. Examples of sites: https://www.signia.net/en-gb/ https://www.flickr.com/

Anyone got any ideas?

Asked by Simon Ford 3 months ago

Last reply by Denys 2 months ago

Refresh

Subject: "Refresh" How can I turn off the 'refresh function' when I am signed onto a session? I understand 'refresh' should work when I log off and later log back on. B… (read more)

Subject: "Refresh" How can I turn off the 'refresh function' when I am signed onto a session? I understand 'refresh' should work when I log off and later log back on. BUT, I find it VERY ANNOYING when 'refresh' (going back up to the 'very latest whatever') happens when I have merely stopped for a minute or so to completely read an article, or watch a short video. When that happens I cannot get 'back' to where I was because of all the 'new' stuff, even after 10 or more minutes of scrolling down as fast as I can.

 When the 'refresh' happens and I am no longer able to 'find my place', I log out and turn the computer off for several hours up to several days (which is probably better for me anyway).  Your sandbox, your rules, but there are other sandboxes I can play in, and will.

Mike Michaelski, South Carolina

Asked by mikemichaelski 5 months ago

Last reply by George Donets 5 months ago

firefox not loading pages properly

for the last couple hours i have been having trouble with firefox not loading/running web pages properly, when i open youtube for example it displays completely wrong and… (read more)

for the last couple hours i have been having trouble with firefox not loading/running web pages properly, when i open youtube for example it displays completely wrong and on other sites it simple wont load any new data after the initial homepage screens.

Asked by hazelpring614 3 months ago

Last reply by Paul 3 months ago

Gmail Freezes while using Mozilla

I have noticed in the last two week severe problems with Gmail freezing while I am using Mozilla Firefox as my browser. Here is the message I got today: style nonce="Zb… (read more)

I have noticed in the last two week severe problems with Gmail freezing while I am using Mozilla Firefox as my browser. Here is the message I got today:

style nonce="Zbhxq2KKGwv3dhsUaR9DSA">#loading {display:none}</style>Javascript must be enabled in order for you to use Gmail. However, it seems Javascript is either disabled or not supported by your browser. Learn more at our <a href="https://support.google.com/mail/bin/answer.py?ctx=gmail&answer=6557&hl=en&authuser=0">Help Center</a>.

HELP. I may have to switch browsers. My email is not usable!

Jon Finger

Asked by jonfinger 5 months ago

Last reply by eljaytulloch 4 months ago

Have to refresh firefox every couple of days.

Every couple of days I am unable to access my email accounts, facebook and most web pages. The only way I can access them is to refresh Firefox after which all work OK. … (read more)

Every couple of days I am unable to access my email accounts, facebook and most web pages.

The only way I can access them is to refresh Firefox after which all work OK.

Really like firefox but am getting fed up of having to refresh it constantly any advise you could give would be very much appreciated.

Asked by wkl1gen2019 3 months ago

Last reply by hmaadhamid7 3 months ago

Mozilla Support reports wrong version of windows?

Mozilla Support reports wrong version of windows? I have a screen shot. The web site reports win 10 when I have Win 11 Pro. The version check on this support page repo… (read more)

Mozilla Support reports wrong version of windows? I have a screen shot. The web site reports win 10 when I have Win 11 Pro. The version check on this support page reports the correct information. So Mozilla website itself is out of date?

Asked by mathesonre 2 weeks ago

Last reply by James 2 weeks ago