Xfinity Streaming

As of 7/10/2025, Xfinity Streaming does not open through Firefox. I much prefer Firefox to any other browser so I am a little mystified as to why all of a sudden Xfinity… (read more)

As of 7/10/2025, Xfinity Streaming does not open through Firefox. I much prefer Firefox to any other browser so I am a little mystified as to why all of a sudden Xfinity Streaming does not open. I receive my Comcast email through FireFox but when it comes to streaming content, the Xfinity logo just sits there and does not open.

Asked by Royce Saunders 3 months ago

Last reply by Denys 2 months ago

Sites in the latest versions stopped opening.

After upgrading my 128 esr to 140 esr, some sites stopped opening. In regular versions, it has not opened for a long time. There are many such sites, for example, qwen3.a… (read more)

After upgrading my 128 esr to 140 esr, some sites stopped opening. In regular versions, it has not opened for a long time. There are many such sites, for example, qwen3.app or temp-mail.io. It thinks for a long time and finally a message that the time has expired. Chromium is ok.

Asked by guest 3 months ago

Last reply by jonzn4SUSE 2 months ago

Shortcuts/hotkeys

can you give us the option to change the hotkeys/shortcuts please? is it possible for this to be an option for the future, I and I believe a lot of others switching from … (read more)

can you give us the option to change the hotkeys/shortcuts please? is it possible for this to be an option for the future, I and I believe a lot of others switching from chrome to firefox would like the accessibility to change it as to what they're used to. Thank you very much for your time.

-Leo

Asked by leomarinez806 4 months ago

Last reply by Denys 4 months ago

I Lose my sync data in firefox !

Hello, I received an email from you asking me to change my Firefox password for account security reasons. When I changed it, all the data synced in Firefox with my email … (read more)

Hello, I received an email from you asking me to change my Firefox password for account security reasons. When I changed it, all the data synced in Firefox with my email was deleted. This upset me greatly because I lost important data and saved websites. Please restore the deleted data. Thank you.

Asked by Abdullah Moabaraki 5 months ago

Last reply by Kiki 3 months ago

Portable Version

Hello. Why doesn't Fiery Fox release a portable version of the browser? What if everything was in one folder and didn’t shit throughout the entire system? We kindly ask… (read more)

Hello. Why doesn't Fiery Fox release a portable version of the browser? What if everything was in one folder and didn’t shit throughout the entire system?

We kindly ask you to start releasing a portable version.

Thanks for your understanding.

Best wishes.

Asked by Inspiratio Aeterna 4 months ago

Last reply by jeff-g 4 months ago

Firefox does not navigate to ANY webpage

starting just now, firefox will not take me to ANY website. All other browsing services are working. I have tried uninstalling and reinstalling and clearing cache and coo… (read more)

starting just now, firefox will not take me to ANY website. All other browsing services are working. I have tried uninstalling and reinstalling and clearing cache and cookies.

If I cant get this fixed for my job I will go back to chrome and never download or retry this again. I will also never recommend firefox to anyone like I have in the past.

Asked by Mac Shepherd 3 months ago

Last reply by Kiki 3 months ago

problem with privacy and security options

i have a big problem with settings of privacy and security. the problem is i cant edit this option ( Allow Firefox to automatically trust third-party root certificates yo… (read more)

i have a big problem with settings of privacy and security. the problem is i cant edit this option ( Allow Firefox to automatically trust third-party root certificates you install ) and its greyed out . i made everything ( refresh - troubleshoot - uninstall ) and with the first click on singing my account on Firefox and add my restore my add-ons after setting up windows this option become unavailable (greyed out) and cant edit it. i need a solution without going to set up a new windows because its so tiring to set up a new windows to edit this option. please give me a solution its emergency. thanks a lot.

Asked by mohammed_abdelraouf 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

Stop URL bar from displaying the search engine drop down

When I start typing in the URL bar a search engine drop down appears. I do not want that to happen because when I do the URL text moves. I have turned off every search se… (read more)

When I start typing in the URL bar a search engine drop down appears. I do not want that to happen because when I do the URL text moves. I have turned off every search setting that I could find on the settings page, as well as trying various settings in about config.

Asked by Steven 5 months ago

Last reply by Mark 5 months ago

Search engine changes from default Firefox to Google when I select + and get a NewTab

Hi! My default search engine has always been Firefox for years. Since the last Firefox update, when I select + and get to a New Tab, the search engine changes to Google.… (read more)

Hi!

My default search engine has always been Firefox for years. Since the last Firefox update, when I select + and get to a New Tab, the search engine changes to Google.

I am on Windows 10. I want the New Tab to stay with Firefox. Any tips?

Thank you for your help! TS

Asked by ToSt 5 months ago

Last reply by James (doing minimal support) 5 months ago

Restore session

For the second time, FF opened w/o restoring the previous session's tabs. The first time I was able to restore the tabs. This time I can't. And can't figure out how to fi… (read more)

For the second time, FF opened w/o restoring the previous session's tabs. The first time I was able to restore the tabs. This time I can't. And can't figure out how to fix it or why this is happening since I have the restore previous session box checked.

Asked by Doug Newcomb 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

home button

My old Firefox on my desk top has a home icon to go back to the home page. This new Firefox on my laptop doesn't seem to have one? What am I missing? How do I get back to… (read more)

My old Firefox on my desk top has a home icon to go back to the home page. This new Firefox on my laptop doesn't seem to have one? What am I missing? How do I get back to the home page?

Asked by logjam61 4 months ago

Last reply by TyDraniu 4 months ago

Session corruption?

I have a profile that causes odd behavior, within the profile, and to the OS. Regarding the profile itself: 1. I use Multiple Tab Handler, which should allow me to … (read more)

I have a profile that causes odd behavior, within the profile, and to the OS.

Regarding the profile itself:

1. I use Multiple Tab Handler, which should allow me to move tabs on the tab bar with the mouse, but it does not (see image of proper behavior)

2. Normally, i can drag this padlock button to the desktop to create a shortcut. but now, it will not move/drag (see image 2)

3. I also have a backup profile from several months ago that has none of the above symptoms. However, If I substitute it's sessionstore.jsonlz4 file with the the one from the problematic profile, all the bad behavior mentioned above re-emerges.

I know this sounds strange, but, I also get external display issues when using the broken profile. These events are random, and manifest themselves differently, so I can't duplicate them. Essentially, these snips are examples of images from the taskbar tabs, or the clock area, suddenly superimposing themselves on the top portions of the taskbar toolbar area.

This is the view of my clock area (see next image 3)

In the following image, imagine that the portion on the left, that opens the start menu, is now hidden under what looks exactly like the clock area on the right, superimposed over it (see next image 4)

Those aberrations are removed by simply moving the mouse cursor over them, but they will continue to occur in any number of variations over any area of that top toolbar.

Is there a Session Manager that will save the session, to be later restored into that previous profile, but not also pass along the corruption?

Asked by noel_envode 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago