Firefox Community Forum

'When I set up an account with Mozilla, it was working fine, then changed to 2 factor log in. I don't know how to change it back. I would use my own email account (kemartin124@yahoo.com) but EA sets up an entire new account & Iose everything & can't get it back. I've tried to contact EA customer support but can't get a response. It's almost impossible, is there a workaround that could be done to correct it. Please contact me at kemartin124@yahoo.com., I would greatly appreciate anything you can do. I know it was done before. Thanks again.

Hi.

There is an online bank. After the each update of the Firefox Mozilla on Windows PC (once per month) the bank asks to verify the login via Email or SMS OTR (which is normal).

During one year long when the first OTR code comes via Email, it's been always unrecognized by the bank (says: Wrong code). But the 2nd code or sms code mostly works fine.

Any idea?

Thanks

I have used Firefox for many years and have occasionally had log in problems, but never as long as this one. I have been trying to log in to www.homedepot.com for more than two weeks and when I try, nothing happens. Home Depot says it is a Firefox problem....can you help. I have cleared cache and cookies and still have the same problem.

I use Best Homepage Ever and I am logged out every time I close my browser and have to resign back in when I open it up again. Can't find anything in help articles to solve this.

Hi!

I get this message today saying That my account was locked and unable to sign-in to my firefox account. What's this? How do i go about fixing this?

Your earliest response is most appreciated.

Many thanks Robert

Hello, I have a mac os high sierra version 10.13.6. Google meet has stopped working since yesterday. I updated firefox (115.19.0esr). That doesn't work either. Do you have any advice for me? I hope! Thank you so much! Marie Dupuis

After the last update I can no longer see the comments section at the bottom of news articles on both Fox News and Yahoo. I double checked and they are workin fine on Chrome (I never this browser). I have been using FireFox for years and this is the first time this has happened. I am using Win 10 Any help would be appreciated Thank you

I am having trouble logging into my bank account. Message is saying error, secure connection failed. An error occurred during a connection to online.newcastlepermanent.com.au. PR_CONNECT_RESET_ERROR. Have not had problems before. Please help.

When I try to visit hurleyauctions.com all I get is a blank screen. This problem is a recent development as I have been able to go to this website in the past.

I posted the following on facebook yesterday, I feel as if something changed in my Firefox settings as this only started about 2 months ago. 2 factor Authentication is shut off in facebook. "Can anyone tell me how to shut this off? Everytime I log onto FB from my computer I get this screen. 2-factor authorization wants to send a code to my cell phone. There's got to be a way to turn it off. I am using Windows 11 pro with Firefox as a browser."

Any thoughts?

I'm trying to get my wife's firefox browsers synced - mainly her laptop and phone. I've got the phone signed in and working fine, but on her laptop there's no option to sign in and the sync option is missing from the settings menu?

It seems to be profile related as if I create a new blank profile the option is there - but if I copy all the data from her original profile the option goes missing again. Short of manually copying all her data over, I'm a bit stuck for what to do next - any ideas?

I've tried disabling any addons, restarting in troubleshooting mode etc. I've also looked at all the other solutions I can find from here (mostly related to group policies, there's nothing enabled on this) and everything seems as it should be.

I haven't tried reinstalling, but it seems like this is a profile issue rather than an installation issue?

It's a Win 11 laptop (upgraded from W10 if that makes a difference), FF version is 135.0 64 bit.

Thanks!