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desktop icons for web (not app) shortcuts all display as generic white page icons

firefox is my browser. i have windows 11. all of my web (not app) shortcut icons on desktop are the white blank page icon. i used to see the icons for the sources -- the … (read more)

firefox is my browser. i have windows 11. all of my web (not app) shortcut icons on desktop are the white blank page icon. i used to see the icons for the sources -- the newspapers, etc. none of the standard windows fixes for this have worked. was there a firefox policy change that causes this? i Free Up Space to Onedrive for everything on desktop, but even when I apply Keep on This Device, the source icons still don't appear, so I don't think Onedrive is the issue. in some unsynced folders on the PC, web links appear with a generic blue planet icon, which is as generic as the white page icons on the desktop. I've tried the fixes for windows 11 but none of them have worked. any ideas of a firefox fix for this? thanks!

Open 1 1 100

Bookmarks and passwords gone.

Hi. In the process of reinstalling my laptop (W11) I synchronized my Firefox, as I have done some many times before. No, this time, it seems that all my bookmarks and pas… (read more)

Hi. In the process of reinstalling my laptop (W11) I synchronized my Firefox, as I have done some many times before. No, this time, it seems that all my bookmarks and passwords have disappeared from the sync service...

Is there any way to get them back, now that my laptop has been reinstalled, from scratch?

Open 1 139

settings/home/firefoxhomecontent/shortcuts

I would like to propose a change to this section of you browser: settings/home/firefox home content/shortcuts - the option includes both sites I visit and sites I save. I… (read more)

I would like to propose a change to this section of you browser:

settings/home/firefox home content/shortcuts - the option includes both sites I visit and sites I save.

Is there a way to chose only sites I save? I do not want my browsing history mixed in with the shortcuts I choose to save on my home screen. I have been using firefox on all of my computers and other devices for a long time. I recently had to delete all of my passwords from firefox password manager for a more secure application due to your changes in privacy policy. I need to resolve this setting as well, so that my shortcuts (those I have pinned to my home screen) are not interfered with by browsing history. It does not make sense why I have to choose either both or neither.

Moderator note: This question has been edited to correct the formatting.

Open 1 99

meet.goto.com does not support Firefox, I must use Chrome or Edge to enter a telecon

I need to have a telecon from the provider meet.goto.com using Firefox on my PC running Linux Mint mint-001-1.0 147.0.1 (64 bit) but I get an error message browser not su… (read more)

I need to have a telecon from the provider meet.goto.com using Firefox on my PC running Linux Mint mint-001-1.0 147.0.1 (64 bit) but I get an error message browser not supported. What can I do? Thanks

Open 1 87

Primary email address got deleted because I haven't logged into it in a long time so I can't get the code to add a new email address to my mozilla account

The primary and only email address I have set for my mozilla account, while it was my main email address at the time that I signed up, had become clogged with too much da… (read more)

The primary and only email address I have set for my mozilla account, while it was my main email address at the time that I signed up, had become clogged with too much daily spam nonsense, so I had made a different email address that I switched to using. Apparently, since I hadn't logged into the first email account for a certain amount of time, the account provider deleted the account, so when I decided to try to change my primary email account that I have listed on my mozilla account, but when I tried to add a secondary account like it says your required to do so you can change the primary, mozilla wants me to enter a code sent to my primary email address to prove I am me, and therein lies my problem. I can't get into the primary email account because it doesn't exist anymore, so I need a new primary email account on my mozilla account, and I can't add a new email account to my mozilla account because I can't access the primary email account. I can't find a contact help link or anything, the closest I could get was this link that sent me here to the forums. Can somebody help me out?

Open 1 211

Stop asking to save passwords

I want to stop Firefox from asking to save passwords. In settings/passwords the checkbox is checked but greyed out, so I cannot uncheck it. Why is it greyed out and how… (read more)

I want to stop Firefox from asking to save passwords. In settings/passwords the checkbox is checked but greyed out, so I cannot uncheck it. Why is it greyed out and how can I stop Firefox from asking to save every password?

Open 1 225

Reset on Firefox update

Hi. With last updates on firefox desktop..(2 last updates)..every update reset all my websites logins..I had to relogin again in all my websites..what happened?..is norma… (read more)

Hi.

With last updates on firefox desktop..(2 last updates)..every update reset all my websites logins..I had to relogin again in all my websites..what happened?..is normal?..or error?

Open 1 75

firefox.exe trying to reach yandex.ru

Windows Defender is blocking Yandex.Ru, which is not even been tried to be access from. It showed in the Event Viewer that firefox.exe tried to reach Yandex.ru. Why is Fi… (read more)

Windows Defender is blocking Yandex.Ru, which is not even been tried to be access from. It showed in the Event Viewer that firefox.exe tried to reach Yandex.ru. Why is Firefox trying to reach there? There are no extensions apart from Firefox Multi-Account Containers installed.

Please advice.

Open 1 154

sites don't load

firefox is keeping me from accessing certain sites. why. do i need to switch to safari to access the sites. they do load on safari. can it be fixed or do i need to chan… (read more)

firefox is keeping me from accessing certain sites. why. do i need to switch to safari to access the sites. they do load on safari. can it be fixed or do i need to change?

Open 1 172

virus message after clicking on a glass sculptor's "website"

I went to youtube account of Jack Storm Jack Storms | The Glass Sculptor - YouTube; I tapped on his "website" and the next thing I know are the at least 3 side messages … (read more)

I went to youtube account of Jack Storm Jack Storms | The Glass Sculptor - YouTube; I tapped on his "website" and the next thing I know are the at least 3 side messages regarding a virus. I have attached one photo of said message.

this is another: https://berht-shv.com/zclkvisitor/9a3fb513-fa41-11f0-acfd-12edde5c536d/85aefdc2-9ed0-48aa-922d-60f9f9fc0f2d?campaignid=9a50f321-fa41-11f0-acfd-12edde5c536d

Please direct me as to next moves. I did put on strict.

my email is [edited] @gmail.com or [edited from community support forum] @gmail.com

Rhonda Teague

Open 1 70

Banking Transactions

New to Mozilla! Just "your opinion." on average, and I know this can be a relevant question, how should I approach banking transactions on this Browser? is it among the s… (read more)

New to Mozilla! Just "your opinion." on average, and I know this can be a relevant question, how should I approach banking transactions on this Browser? is it among the saver ones.

Open 1 82