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Open previous windows and tabs are not working on restart

When I restarted my PC and opened Firefox only 1 tab Open previous windows and tabs. All the other 6 disappeared. I opened 3 additional tabs, closed Firefox, and reopene… (read more)

When I restarted my PC and opened Firefox only 1 tab Open previous windows and tabs. All the other 6 disappeared. I opened 3 additional tabs, closed Firefox, and reopened Firefox and only the one same tab was there from the previous session. Why does the feature not work properly?

Asked by Robert 19 hours ago

Last reply by cor-el 8 hours ago

URL autocomplete - I want to start over.

I don’t understand what Firefox is doing. For example, I used to start typing the first few letters of “weather.com”, which I visit pretty much daily, and it would auto f… (read more)

I don’t understand what Firefox is doing. For example, I used to start typing the first few letters of “weather.com”, which I visit pretty much daily, and it would auto fill “weather.com”. Now it auto fills every time with http://www.weatherbase.com/. I don’t know where that came from. Similarly, I used to type the first few letters of “duckduckgo.com” and it would bring up “duckduckgo.com”. Now it brings up a magnifying glass below the url with “Search with duckduckgo”. I am thinking it might be best if I can start over, i.e. clear out any information it’s saved about where it thinks I want to go, and start remembering the sites I am entering now.

Asked by WAYNEOO 1 week ago

Last reply by jscher2000 - Support Volunteer 23 hours ago

Inbox

In my Firefox email when I click on an email it opens to the entire page, but then if I want to get back to see the "Inbox" with the accounts and various folders I have c… (read more)

In my Firefox email when I click on an email it opens to the entire page, but then if I want to get back to see the "Inbox" with the accounts and various folders I have created it seems the only way to do it is to scroll back on the line at the top which sometimes is short but literally sometimes takes a very long time and I don't know how close I'm getting, or I have to go up and click on the little contents box in the upper left corner, click on something else, like calendar or tasks to get out of email and then click on the contents box again and click on email. There has to be an easier way???

Thanks for any help in advance.

Asked by Nasshorn 1 day ago

Last reply by jonzn4SUSE 1 day ago

loss of open tabs and windows

Today while using firefox all my open tabs and windows crashed. Due to the situation, I had to restart my computer because everything was stuck. When it restarted I could… (read more)

Today while using firefox all my open tabs and windows crashed. Due to the situation, I had to restart my computer because everything was stuck. When it restarted I couldn't restore the previous session so I used various methods to restore it but I still can't restore the windows and tabs that were open today. I would like you to restore my session from before the failure today.

Asked by mateuszzadrozny11 2 days ago

Last reply by cor-el 1 day ago

unable to receive emails for last 2 days

unable to receive emails for last 2 days, w11 desktop. I get the msg failed to connect to server Sending emails not put in sent folder, can save in local folder. No pro… (read more)

unable to receive emails for last 2 days, w11 desktop. I get the msg failed to connect to server Sending emails not put in sent folder, can save in local folder. No problems before this.

Asked by stuhal1 2 days ago

Last reply by jonzn4SUSE 2 days ago

Firefox says can't start another version is running

My Wife's computer - still on Windows 10 - says it can't start Firefox as it is still running, hitting the "close Firefox now" button just returns us to the same screen. … (read more)

My Wife's computer - still on Windows 10 - says it can't start Firefox as it is still running, hitting the "close Firefox now" button just returns us to the same screen. I tried to uninstall and reinstall Firefox it tried to do a "reinstall" it says her profile is no longer available, while inconvenient she still should be able to start it up, but it still gives me the same message. that it is still running and needs closed. Trying to "close it doesn't do anything. I have restarted several times and even did a shut down and restart. Nothing seems to work. I assume some "stub" of Firefox is out there in the system/cache making Firefox think it is is still active but I can't find it to shut it down. Where do I need to go to "end task" on this phantom Firefox?

Other information: 1. We have Norton Security software installed, if that matters. 2. The same seems to happening to Thunderbird, but maybe I need to go to another help forum for that? 3. I am entering this issue from my computer that seems to be just fine with Firefox, so can't send browser data as it is irrelevant to the issue (it's on a different computer and install instance.

Asked by Dren608 4 months ago

Last reply by cor-el 2 days ago

unable to open Firefox when clicking on a link in Outlook email...a MS edge windows opens up with the web page.

Dear Sir: I have used Firefox as my default browser. However, when ever I click a link in my outlook email...it opens the page in MS edge. How can fix the issue and ensu… (read more)

Dear Sir:

I have used Firefox as my default browser. However, when ever I click a link in my outlook email...it opens the page in MS edge. How can fix the issue and ensure the page opens only in Firefox.

Alok Gupta [removed email and phone# from public support forum]

Asked by Alok Gupta 2 days ago

Last reply by jerban pls 2 days ago

Had to reinstall windows. I was signed in. I clicked sync to ensure it was synced. Nothing synced?

I made sure everything was synced and my account logged in prior to reinstalling windows. I log into the same account and nothing is there. Help! How can I recover the bo… (read more)

I made sure everything was synced and my account logged in prior to reinstalling windows. I log into the same account and nothing is there. Help! How can I recover the bookmarks and history that are clearly selected in my profile?

Asked by danasilver 2 days ago

Last reply by Paul 2 days ago

Not showing Disquis Comments and Blogs when visiting virtueonline.org

When I visit the web site virtueonline.org using Firefox browser, the Disqus comment section does not appear below articles on the site. Sometimes, when I go in and out … (read more)

When I visit the web site virtueonline.org using Firefox browser, the Disqus comment section does not appear below articles on the site. Sometimes, when I go in and out of the article, the Disqus comment section will appear, but not always. When I use Microsoft Edge, the Disqus comment sections appear.

Asked by Roy Quick 4 months ago

Last reply by jscher2000 - Support Volunteer 2 days ago

Last update 126.0

After the last Firefox update: - i was logged out of my mozilla account; - i was logged out of my Facebook account; - i was logged out of my bluesky account; - i was log… (read more)

After the last Firefox update: - i was logged out of my mozilla account; - i was logged out of my Facebook account; - i was logged out of my bluesky account; - i was logged out of my Facebook account; - my Instagram account is suspended;

yesterday morning all of these were logged-in and working fine.

Had to work for 30 minutes to re-log-in. And I cannot reactivate Instagram, I contacted support, nothing yet.

Asked by massmedia314 3 days ago

Last reply by jscher2000 - Support Volunteer 2 days ago

Restore tabs after factory reset

Help please. I had to factory reset my laptop (or rather, an IT support person took over my machine and reset it before I could back up things properly!). I was not able… (read more)

Help please.

I had to factory reset my laptop (or rather, an IT support person took over my machine and reset it before I could back up things properly!). I was not able to restore my previously opened tabs (there were a lot, like >100). It appears that all of those tabs still are showing on my mobile version of firefox as 'synced tabs'. Is there a way to pull that sync information from my phone to my laptop? If I press on "synchronise tabs" will the phone receive my laptops current tabs (not what i want), or will it update the laptop (what i do want)?

Thank you.

125.0.3 (64-bit)

Asked by KNAPPO 4 days ago

Last reply by jscher2000 - Support Volunteer 4 days ago