Firefox Community Forum

Hello, My account has been restricted and I am unable to log in. I did not receive a clear explanation about why it was restricted. I use this account to sync my bookmarks and saved data, and I really need access again. Please help me understand why my account was restricted and what steps I need to take to recover it. Thank you for your help.

I am unable to use my download with my OS system. I would like a refund for the purchase I made an hour ago. I have seen the links to "how to request a refund" that you have provided for other users and i have followed those instructions and have been taken in circles on the website which just lead me back to this forum. I would like substantial instructions on how to get the refund.

I just changed my email address from [email 1 removed]@gmail.com to [email 2 removed]@gmail.com. However, [email 2 removed]@gmail.com was locked and I kindly request to have it unlocked. I prefer to use the new email address [email 2 removed]@gmail.com.

I would like to kindly request a refund as I was promised a money back guarantee. I was not at all happy with the macOS VPN software so would like to cancel/refund. Thanks

how get rid of win 10 support end remminder that has only started appearing since last update. if it is not removed i will take firefox to court. this pc supposedly does not support win 11 and i would never consider installing win 11 on any pc. i am not in a position to buy a new pc and i would not use win 11 anyway. you are clealy in cahoots with microsoft who are robbing bastards. i am contemplating going over to ubuntu. microsoft have clealy [expletive] themselves. typical american logic grab as much money as you can. if i cannot get rid of this reminder that has suddenly started appearing accross top of window. i will look for a different browser to use.

bold textI upgraded to Windows 11 months ago. Last night I tried to get on a website, but was refused access because it didn't support Windows 10. I no longer have windows 10! How do I resolved this conflict?

bold textDoes Mozilla send a notification email when your account is about to expire? Because my vpn did not come up like it usually does. It appears to not be working.

Hi community,

I have received an email from Mozilla firefox that Suspicious activity detected on my account and I've been logged out. So I wanted to know are my details and p/w are vulnerable. Someone tried to change my email password and I received OTP. so what are precautions and threats are involved now and what I have to do precautions.

Regards, kashif

I need to reset firefox/mozilla password(s) and do not know how to use the recovery key. Do I type in the recovery numbers or how do I insert the key? I do not understand the concept of "using the key". bold text