Firefox Community Forum

hello, the email account that I have used to create my firefox account has been hacked some time ago and I have completely lost any access to it. How can I change it in order to continue to use my firefox account?

Thanks for any help Inke

Hello,

I have a problem verifying a secondary email address for my Mozilla Account.

Whenever I click "Send verification code", the website confirms that the code has been sent, but I never receive any email.

I have already ruled out the usual causes:

The mailbox is working correctly. I receive emails from other senders without any problems. I checked the Inbox, Spam and Junk folders. I waited for more than 30 minutes and tried multiple times. I tested with different browsers and private browsing mode.

Most importantly, I tested two completely different email providers:

[email removed to protect user's privacy] (STRATO) [email removed to protect user's privacy] (Telekom Germany)

The verification email is not delivered to either address.

My email system was [email-removed]@indiana.edu and they changed it to [email-removed]@iu.edu. I can no longer receive email at the @indiana.edu account and I would like to migrate the bookmarks and other data like credit card info to my new Mozilla at [email-removed]@iu.edu. How can I do that when I cannot access the code being emailed to [email-removed]@indiana.edu?

- moderator's note: e:mail removed to protect user's privacy

How do I change accounts from [email removed] to [email removed], this being my address now.

Moderators note: I removed your emails to protect your privacy as this is a public forum

I set up my Mozilla account, with its pirmary and secondary emails, before deleting my primary email To switch my secondary email to my primary email, I'd need to receive a code on my primary email, which has been deleted.

My Firefox account is tied to an old roadrunner account to which I no longer subscribe. I need to change Firefox to a new computer. My Firefox has all my newspapers, banking, bookmarks attached which I need. Please help.

I cannot change to another (new) email address, because the old mail address is not accessible anymore, but the new one collides with some other ... What can I do?

i need to change my email since my old email go hacked, so i dont have access to my old email anymore. i still have access to my account since i am logged in on my phone and desktop. I have backup authentication codes if that helps. Codes are getting sent to my hacked email which i dont have access to.