Firefox Community Forum

My folders suddenly stopped loading. When I log in, I can see grey boxes down the left hand side where my folders used to be. It looks as if the folders are trying to load, then the grey boxes disappear and all I see is in the screenshot I have attached.

I have followed the instructions GMX provides. Cleared the cache, etc. Those didn't solve the problem. The second attachment shows instructions that showed when I did an online search. Please ignore the second suggestion regarding Thunderbird. If these instructions refer to gmx settings, I cannot access them as you see by the first attachment, there is no way I can access gmx settings. The icons you can see only change how my inbox contents are displayed. If the instructions refer to email settings within FIREFOX, I am still stuck as I can find no help within FIREFOX on GMX settings that deal with these settings. I am offering my firstborn, my beloved dog, Reggie, and my best wishes for a long and happy life to the person who can successfully help me with this problem. Hopefully, Pam Barkas

Windows 11 Pro and firefox version 152.0.6 64 bit. Facebook reply emojiis stopped working a few updates ago. I have been all over youtube and tech sites trying to resolve this issue but no luck. The emojii images do not appear inside the emojii box but mousing over the area shows the underlying response. Clicking on that invisible emojii works. Is there a way to get the emojii images back?

When I start Firefox in the morning, I normally have multiples pages open, which I need for work. Over the course of the day, the websites become unreadable in terms of the fonts and even new pages I cannot see all of the fonts. I have attached a image from a new website I loaded and if you look above username and below log in you will see messed up fonts that are unreadable. They even print that way. I have to exit all pages and restart Firefox to make it go away. It is a pain to have to do that and re-log into all the sites I need open during the day. This has happened for about a year. I update it all the time and it never fixes it. I have a desktop computer. I have windows 11 professional. I have all updates to windows and all updates to programs in Microsoft Store. I have Firefox 152.0.6 (64-bit). I have reported this before but go not useful information from the report I put on here.

I have 2 different bookmarks. 1 for Citi Card Visa & ! for Citi Card MC. Both take me to the same online screen. Can "cookies" or something similar in Firefox be causing this and can I fix it. Citi Card techs can't help!

My version is the most recent, 152.0.6.

After a few minutes, text searches in the address bar unpredictably stop working. This might happen right away, or it may take a while. The result is always Secure Connection Failed The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.

Here are the problems that I encounter literally every day: Randomly unable to access GMail: account selection entry screen does not respond, or drop-down account selection when logged on does not respond. Randomly unable to access URLs embedded in emails. Browser locks up unpredictably. Videos in Facebook randomly fail to render: the audio plays, but the bottom half of screen completely blanks. Randomly unable to access websites in general: "secure connection failed". Randomly refuses to search for terms entered in the address bar, with "secure connection failed". Widgets on web pages randomly fail to respond.

I'm using the VPN that comes with my AV package, and turning it off makes everything work again. However, I'm certainly not going to turn off part of my web protection (which I am paying for) in order to get Firefox to perform basic browser capabilities. TBH, all of this started when Firefox started aggressively promoting their own VPN, so it's quite tempting to put two and two together.

I would prefer not to resort to Edge or Chrome, but at this point I don't see an alternative as they do not have these problems and Firefox has basically become unusable.

I have Brave set as default search engine. I type in the address bar, hit enter, and always get a Brave screen with "404 Nothing matches the given URI". I downloaded the Brave browser and the problem goes away. But I prefer Firefox as my browser, so I'm hoping there is an easy fix to this.

Hi support and team,

I am seeking for your help, I look for the extension "ShopBack" which help me to track the online purchases, cashback / rewards.

However, I cannot search and install after I have remove it for some troubleshoot.

Looking forward to hearing from you soon. Hope I can get it installed and continue to enjoy the benefit.

Regards, Kong

Recent builds have changed the way that the user can direct queries to the various search engines that can be added (i.e. eBay, Wikipedia, IMDB etc) - to a new configuration that is awkward and forces more clicks.

Here is the method that currently allows reverting to the previous approach :

in about:config

Set string "browser.search.widget.new: to false

... and to delay automatic deletion of engines set "browser.search.widget.removeAfterDaysUnused" to thousands

from this Reddit thread https://www.reddit.com/r/firefox/comments/1rftet4/comment/o7s1w69/

Posting this for increased visibility for folks encountering the issue and in the hopes that Mozilla will consider not degrading a well-performing interaction pattern

I am watching a movie and would like to use Picture-in-Picture mode so I can continue watching while working, thanks to its floating window feature. However, I can no longer use it.

I have already tried clicking the Picture-in-Picture icon on the video, using the Ctrl + Shift + ] shortcut, and verifying that the feature is enabled under Settings > Tabs and Browsing > Media. Unfortunately, none of these methods worked.

I would appreciate it if you could help me resolve this issue as soon as possible. Aside from its extension support, Picture-in-Picture is one of the main reasons I chose Mozilla Firefox.

Thank you in advance for your assistance.

I turn that off and still no Twitter and your system turns it back on again all by itself, your settings are doing what they want to do, not what I SAY to do. Now, I cannot get into Twitter.

I open Firefox, my browser, then I type in the site I want to open. It opens fine, however, when I try to open another site I want to open nothing happens except a little dot in front of the requested site keeps going back and forth, but nothing opens. I then have to close the browser, re-open the browser and key in the site I want. WHY? What am I doing wrong. Please keep in mind that I am not a computer savvy person and don't understand much about them. I do know however that Firefox used to work on my computer before update 150 and 151 were downloaded without a hitch. I have tried everything I could think of to fix the problem without success. I am beyond frustrated and need this fixed.