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Google meet on firefox on MacOS problems

I use google meet at work. Up until recently, things were working ok. Starting a few weeks ago (there were updates both to MacOS and Firefox), when I was in a meeting, th… (read more)

I use google meet at work. Up until recently, things were working ok. Starting a few weeks ago (there were updates both to MacOS and Firefox), when I was in a meeting, the other side couldn't hear me even though meet said that my microphone wasn't muted. I then switched the meeting to Safari, and had no problems. I also noticed that when the remote party did a presentation, it did not show up when running on Firefox, but switching to Safari it worked. This is clearly a bug (or a miscoordination between Firefox and MacOS). Has anyone else encountered this? I'm running on a M4 MacBook running MacOS 15.3.2 and Firefox 136.0.1

Asked by Victor Miller 13 hours ago

Last reply by markwarner22 12 hours ago

add on themes

I am unable to remove add on themes. The remove button is not provided. Only manage which enables the theme. I do not want these themes and want them removed now. mac i… (read more)

I am unable to remove add on themes. The remove button is not provided. Only manage which enables the theme. I do not want these themes and want them removed now. mac ios

Asked by Kaarissa 2 days ago

Last reply by James 1 day ago

my updated version of firefox does not have my bookmarks will not print in color, will not print pictures so I am continuing to use the old version

'bold text My updated version of firefox does not have my bookmarks, will not print all pages, will not allow to select print in color, will not display images in dow… (read more)

'bold text My updated version of firefox does not have my bookmarks, will not print all pages, will not allow to select print in color, will not display images in downloads only text.

Asked by bonvivant100 4 days ago

Last reply by markwarner22 4 days ago

Firefox keeps getting deleted from macbook pro

System Details: Macbook Pro (2021) 16 inch Apple M1 Pro macOS Sonoma 14.6.1 1. I downloaded the latest Firefox from Mozilla official website, installed the app, made sur… (read more)

System Details: Macbook Pro (2021) 16 inch Apple M1 Pro macOS Sonoma 14.6.1

1. I downloaded the latest Firefox from Mozilla official website, installed the app, made sure I can see the Firefox app in my applications. I start using the app. 2. Everything will be fine for a few days (say 1 week or 10 days) and one fine day, the browser stops working. Even google.com doesn't open. 3. I quit Firefox and try to re-start it. I cannot find Firefox in my system. It just disappeared. I cannot find in my applications. The search doesn't show Firefox.

I re-install by going back to step #1

This has happened not one time but many times. I searched if others have this issue but did not find anything that i could use. Hence posting this question here.

I have Firefox installed on a lot of other Macbook pros in my home, no other system has this issue. I don'ty understand what is happening. Just wanted to get some guidance in resolving this issue.

Thanks _Krishna

Asked by Vamsikrishna Nadella 2 weeks ago

Last reply by James 2 weeks ago

very important

Hello! As you may know I have great El Capitan laptop - 10.11.6 which is good for over 15 years but suddenly they stopped supporting your browser. I am not able to go t… (read more)

Hello!

As you may know I have great El Capitan laptop - 10.11.6 which is good for over 15 years but suddenly they stopped supporting your browser. I am not able to go to online banking even computer is good. Can you help to do better upgrade on your browser please?

P.

Asked by Paul Hyski 2 weeks ago

Last reply by James 2 weeks ago

Problem viewing Apple menu bar

My upper Apple menu is not visible unless I move the cursor up to the top of screen. This is the menu bar which includes the File, Edit, View, History, Bookmarks, Tools, … (read more)

My upper Apple menu is not visible unless I move the cursor up to the top of screen. This is the menu bar which includes the File, Edit, View, History, Bookmarks, Tools, Window, Help, icons and clock. I can't find how to correct this.

Asked by louis jendras 2 weeks ago

Last reply by markwarner22 2 weeks ago

Which folder is a certain/particular bookmarks is in?

Thank you. Macbook Pro, Sequoia 15+. I am looking for the folder a particular bookmark/web page is in. Steps I took: Open Bookmarks Manage bookmarks (which opens the Li… (read more)

Thank you.

Macbook Pro, Sequoia 15+.

I am looking for the folder a particular bookmark/web page is in. Steps I took: Open Bookmarks Manage bookmarks (which opens the Library) In the SEARCH box, I key in a search word, "intention" This brings up a list of possibilities, however it does not show me which folder the bookmark is in.

TIA for your assistance Carol

Asked by ponwtr 3 weeks ago

Last reply by TechHorse 2 weeks ago

Superscript Glitch on OWA

Hi, I've been getting a glitch while typing emails in Outlook Web Access for the last couple of days where superscript type in dates looks like the image attached. It w… (read more)

Hi,

I've been getting a glitch while typing emails in Outlook Web Access for the last couple of days where superscript type in dates looks like the image attached. It was working fine until sometime this week. I've tried using Microsoft Edge and the issue doesn't happen so I'm thinking it might be browser specific.

I'm running Firefox Version 135.0.1 (aarch64) on a Mac Studio with Sequoia 15.3.1 (24D70).

Can you advise please?

Thank you very much.

Calum.

Asked by Calum Murray 2 weeks ago

Last reply by markwarner22 2 weeks ago

recover lost passwords

Yesterday I could access my passwords saved in Firefox, but today there were only two & those were in an open window for passwords. How can I recover my list of passw… (read more)

Yesterday I could access my passwords saved in Firefox, but today there were only two & those were in an open window for passwords. How can I recover my list of passwords, please? I'm using a MacBook Air with an M3 chip, Sequoia 15.3.1 Thanks so much!

Asked by glynnebl 2 weeks ago

Last reply by markwarner22 2 weeks ago

Firefox will not print directly from website

I tried to print directly from a website, but it will not print. If I print an image or PDF, it will print just fine. I am currently using Firefox 135.0.1 on a macOS Sequ… (read more)

I tried to print directly from a website, but it will not print. If I print an image or PDF, it will print just fine. I am currently using Firefox 135.0.1 on a macOS Sequoia 15.3.

Asked by info12649 3 weeks ago

Last reply by markwarner22 3 weeks ago

High CPU Use

Firefox is creating very high CPU use with many WebThumbnailExtension Web Connect processes. The processes disappear after shutting down Firefox and other programs that a… (read more)

Firefox is creating very high CPU use with many WebThumbnailExtension Web Connect processes. The processes disappear after shutting down Firefox and other programs that access the internet. Does anyone have an answer on how to prevent this from happening?

MacBook Pro M4 with MacOS Sequoia 15.3.1

Asked by Dustyp103 3 weeks ago

Last reply by markwarner22 3 weeks ago

Extremely slow to print a page

When printing the same page repeatedly, FF gets increasingly slower and slower each time until it is downright ridiculously slow and takes up to a minute, perhaps more, t… (read more)

When printing the same page repeatedly, FF gets increasingly slower and slower each time until it is downright ridiculously slow and takes up to a minute, perhaps more, to get to the print menu. However, if you reload the page, printing is instantaneous (at least for the first or second time). Some history or memory management problems?

FF Version 135.0 (64-bit) on MacBook Pro Sequoia 15.3.1

One test case would be https://api.razzlepuzzles.com/cryptogram. Keep selecting New Game from the pull-down menu on the right and try printing as PDF (or anything else).

Asked by George Mathiowitz 3 weeks ago

Last reply by markwarner22 3 weeks ago

Firefox not working on new iMac

I want to download and install Firefox on my new iMac. As administrator it downloads but the instellation won't run. As a user it downloads and I can move the icon into t… (read more)

I want to download and install Firefox on my new iMac. As administrator it downloads but the instellation won't run. As a user it downloads and I can move the icon into the application folder. Firefox then opens but it won't run. Everything is frozen. What is going on??

Asked by 8s9yqh4z5t 4 weeks ago

Last reply by James 4 weeks ago

How to stop videos from following as you scroll down a link huff post …..Firefox 135. Mac 12.7.6

I have no idea how to access the following directions I found trying to address the question of : How to stop videos from following as you scroll down a link huf… (read more)

I have no idea how to access the following directions I found trying to address the question of : How to stop videos from following as you scroll down a link huff post …..Firefox 135. Mac 12.7.6

Go to about:config and set media.autoplay.enabled.user-gestures-needed to false to disable all kinds of autoplay.

Asked by ark25 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago