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AVC video playback is periodically malfunctioning on Firefox 133.0.3 after updating Intel Graphics driver to 32.0.101.6129

My GPU is the integrated GPU on the Intel U7-155H CPU. When some AVC videos are played, the browser reacts extremely slow and the video image is glitched and at a really … (read more)

My GPU is the integrated GPU on the Intel U7-155H CPU. When some AVC videos are played, the browser reacts extremely slow and the video image is glitched and at a really low rate of frame, and the video decoding engine seemed to be 100% occupied as shown in the task manager (normal video playback never occupied so much of it). Seems like AV1 encoded video never triggered the problem. The problem doesn't always happen, but at a rather high frequency. This never happened before I updated the Intel graphics driver from 32.0.101.5972 to 32.0.101.6129. The problem seemed not to happen on other browsers such as Microsoft Edge.

Asked by rjys365 2 months ago

Last reply by sstvytac 1 day ago

Firefox crashes very often

hello, i have a huge issue with my firefox and i cant seem to fix it or somehow understand the cause why my tabs sometimes browser crashes unexpectedly and sometimes i ge… (read more)

hello, i have a huge issue with my firefox and i cant seem to fix it or somehow understand the cause why my tabs sometimes browser crashes unexpectedly and sometimes i get a blue screen on my laptop. maybe there is a problem with my pc but it doesnt change the fact why firefox tabs are crashing really often this is one of my latest crash reports: https://crash-stats.mozilla.org/report/index/3721bbdd-5f3a-4b02-bd0d-60c1e0250208

Asked by johny dep1 1 week ago

Last reply by jonzn4SUSE 6 days ago

every thing went wrong hope I wasn;t hacked. I thank you for your help and hope I got it right now. At almost 80 years old I find this all very confusing especially as I live alone and family live so far away almost 200 kms

I think you have helped , it was all messed up and I wont know if it right again till I get back into work the computer Wish me luck

Asked by c.till45 1 week ago

Last reply by markwarner22 1 week ago

No audio with headphones

Audio doesn't work with Firefox. This appears to be ONLY a Firefox problem. Headphones work with Edge. Computer speakers work. In Windows settings, testing audio works. B… (read more)

Audio doesn't work with Firefox. This appears to be ONLY a Firefox problem. Headphones work with Edge. Computer speakers work. In Windows settings, testing audio works. But when I attempt to listen to something in Firefox, there is no sound at all.

Asked by Seigfried 1 week ago

Last reply by markwarner22 1 week ago

Screen zoomed

My screen has been zoomed so I only see half of the email or image. Support at yahoo said that this is a Firefox issue. I would like to"unzoom" so I can see the full scr… (read more)

My screen has been zoomed so I only see half of the email or image. Support at yahoo said that this is a Firefox issue. I would like to"unzoom" so I can see the full screen ar one time.

Asked by g8gjcddcd5 1 month ago

Last reply by mandywr 2 weeks ago

Account locked

When I try to log in, I get the "your account has been locked for security reasons" message. I understand I'm supposed to get an email with a code to confirm my identity,… (read more)

When I try to log in, I get the "your account has been locked for security reasons" message. I understand I'm supposed to get an email with a code to confirm my identity, but I didn't. I tried multiple times in the last few days. The only mail I got from Mozilla is one asking me to log in to change my password. But obviously, I can't log in.

Asked by Lidia Wojtyna 4 weeks ago

Last reply by GerardoPcp04 2 weeks ago

The videos are displaying in a green scrambled mess.

I have noticed that just recently videos across all different websites are not displaying properly. The image part of the video is a green scrambled mess. The audio is fi… (read more)

I have noticed that just recently videos across all different websites are not displaying properly. The image part of the video is a green scrambled mess. The audio is fine, but the images are wrong. I am not having this issue on a different browser, and I'm not sure what I'm supposed to do. I don't know if changing any of the settings will help or if there's a bug in one of the updates.

Asked by Grace Jahnke 3 weeks ago

Last reply by jonzn4SUSE 2 weeks ago

Fubo TV no longer will play content

We're finding we can no longer watch FUBO TV on Firefox. Works fine in Edge. Anyone have any suggestions? We've cleared cache/history, restarted laptop, etc. This occurs … (read more)

We're finding we can no longer watch FUBO TV on Firefox. Works fine in Edge. Anyone have any suggestions? We've cleared cache/history, restarted laptop, etc. This occurs both on recorded programs and live tv. We still seem to be able to get the commercials, although we tried watching on two different devices and the commercials were very different. Is it possible for Firefox to have been hacked but not Edge on the same device? Doesn't sound plausible to me, but I'm not sure. This has happened since the last update to Firefox. We have Windows 10 64 bit. Firefox 134.0.2 or whatever the latest version is. We're stumped why it works on one browser but not the other. Has to be a Firefox issue.

Asked by kentuckywoman2 3 weeks ago

Last reply by markwarner22 3 weeks ago

gah. your tab just crashed

Submitted Crash Reports Report ID Date Submitted bp-28e075fd-226a-4a7c-bbeb-4066f0250119 19/01/2025, 12:16 pm View bp-ddcd262a-6efe-49db-b2fd-db21f0250119 19/01/2025… (read more)

Submitted Crash Reports Report ID Date Submitted bp-28e075fd-226a-4a7c-bbeb-4066f0250119 19/01/2025, 12:16 pm View bp-ddcd262a-6efe-49db-b2fd-db21f0250119 19/01/2025, 12:16 pm View this happens at the most annoying time, I have submitted the crash reports as advised.

Asked by Anthony Gloster-Guest 4 weeks ago

Last reply by Paul 3 weeks ago

Update 134.0 has a bugged middle mouse button

I always use the middle mouse button (pressing the scroll wheel) to open and close new tabs, but since the update, it doesn't work anymore and now types "=" if the cursor… (read more)

I always use the middle mouse button (pressing the scroll wheel) to open and close new tabs, but since the update, it doesn't work anymore and now types "=" if the cursor is in a text field. For context, I use an MX Master S3, mapped with Logi Options+.

Anyone else having this issue? How do I roll back to the previous version??

SOLVED: It was a bug with Logi Options+, not Firefox. When I hovered over the tab for the presets I had for CaptureOne, I noticed it also said Firefox. So seems something weird happened there. Deleted that preset and the issue in Firefox went away.

I couldn't find a way to delete this thread, though.

Asked by FirefoxUserMJ 1 month ago

Last reply by jonzn4SUSE 1 month ago

Facebook Messenger Video Call

For many years, I have been exchanging video calls on Facebook. Recent attempts to video call the same person I've been video calling for the past 3 years result in "yo… (read more)

For many years, I have been exchanging video calls on Facebook.

Recent attempts to video call the same person I've been video calling for the past 3 years result in "your browser doesn't support video calls"

Have I been "hacked"?

Please explain.

Could a real person answer this question for me, please? Thank you.

Asked by Mike Sibio 2 months ago

Last reply by markwarner22 2 months ago

Constant crashing

I keep constantly crashing, multiple times. Here are my latest crash IDs: bp-0095be94-4487-4e51-b895-8bfe30250106 bp-cc9fbd3f-9c73-4a9b-9e67-a503b0250106 bp-46a54455-3… (read more)

I keep constantly crashing, multiple times. Here are my latest crash IDs:

bp-0095be94-4487-4e51-b895-8bfe30250106

bp-cc9fbd3f-9c73-4a9b-9e67-a503b0250106

bp-46a54455-3bd3-4eb1-8cdf-887300250106

bp-9d721d1d-f4e3-4e7b-9160-ec47e0250106

bp-f307e36d-2c7b-4fad-9166-47cef0250106

bp-3e823f9a-bcb3-458f-b149-94a110250106

Asked by sir.beret 1 month ago

Last reply by jonzn4SUSE 1 month ago

Youtube and Video codec

I got this new Chromebook, and now I'm having issues using YouTube. When I select a video to watch, a message pops up at the top saying "To play video, you may need to in… (read more)

I got this new Chromebook, and now I'm having issues using YouTube. When I select a video to watch, a message pops up at the top saying "To play video, you may need to install the required video codecs." I am able to watch the video I selected anyhow, with some minor issues with the picture and its frames I believe, however, when I try to watch a different video, it does not work. Sometimes it will play for a short bit, but will then stop, and start buffering. When I then refresh the page, the video will not play and will only buffer. I am not sure what to do, and if this is an issue with the browser, or the device itself, please help?

Asked by West 1 month ago

Last reply by James 1 month ago