i have download helper but it no longer seems to recognise you tube videos. I have paid £28.00 for a licence and can not use it. Can you tell me why

cna you tell me why Down load helper no longer seems to work. when I first open a pge the download icon appears in full colour and then fades to grey and won't recognise… (read more)

cna you tell me why Down load helper no longer seems to work. when I first open a pge the download icon appears in full colour and then fades to grey and won't recognise you tube videos is this something you can fix

Asked by s.shaw13 5 hours ago

Last reply by James 10 minutes ago

Website Is not responding on Firefox, but it works fine on chrome

Hey everyone, I need some help with a puzzling issue. I've noticed that a website (https://storiescastle.com/coco-miguel-and-the-amazing-alebrijes-story/) I'm working on … (read more)

Hey everyone, I need some help with a puzzling issue. I've noticed that a website (https://storiescastle.com/coco-miguel-and-the-amazing-alebrijes-story/) I'm working on functions perfectly fine when I use Google Chrome, but when I try to access it using Mozilla Firefox, I encounter a '404 error' or sometimes the layout is broken with images displaying incorrectly. Can anyone shed some light on what might be causing this discrepancy? Your insights would be greatly appreciated!

Asked by Mark jons 1 day ago

Last reply by saboor ishfaq 38 minutes ago

I can't received the notification if I reset something I don't receive the code

I want to be receiving notification like when I reset my password I don't receive the code of resetting a password you know okay a lot like signing in receiving a notific… (read more)

I want to be receiving notification like when I reset my password I don't receive the code of resetting a password you know okay a lot like signing in receiving a notification

Asked by Sophia Naula 9 hours ago

Last reply by markwarner22 1 hour ago

Problem with signing in not receiving the resetting code

I want to reset the password from another platform but I'm not receiving there resetting code that's the problem I try to sign using my password but the password refuse t… (read more)

I want to reset the password from another platform but I'm not receiving there resetting code that's the problem I try to sign using my password but the password refuse to be signed so I want to reset that password but I'm not receiving there notification code

Asked by Sophia Naula 8 hours ago

Last reply by markwarner22 1 hour ago

URL in the address bar changes rapidly

A video of what is happening . This only happens when I search something up, for example, if I search more than one thing up on Pinterest, Google and sometimes Youtube . … (read more)

A video of what is happening . This only happens when I search something up, for example, if I search more than one thing up on Pinterest, Google and sometimes Youtube . . . I'm sure it's not related to any extensions, the only one I installed recently was Privacy Possum, but after noticing this issue I deleted it and it didn't resolve the issue.

Help me Please it's Killing my Eyes

With Respect, Thomas Snell

Asked by hiimprisma 5 hours ago

Last reply by markwarner22 1 hour ago

fast internet speed but very slow download speed

So my internet speed is around 100 Mbps but i only get 10 to 12 Kbps when download a small file, idk why because i tried using ethernet and it is still 10 to 12 kbps (so… (read more)

So my internet speed is around 100 Mbps but i only get 10 to 12 Kbps when download a small file, idk why because i tried using ethernet and it is still 10 to 12 kbps (sorry for bad english)

Asked by huy duong quang 3 hours ago

Last reply by markwarner22 1 hour ago

Unable to update at download.mozilla.org due to insecure connection

This has been a problem for me for a very long time, and I'm tired of having to use Chrome every time there's an update to Firefox. The issue I have is that I will get t… (read more)

This has been a problem for me for a very long time, and I'm tired of having to use Chrome every time there's an update to Firefox.

The issue I have is that I will get the notification saying there's an update. I click the button to update now, the browser opens the auto download page and I get a not secure connection warning. The only work around I've found is to use Chrome, and sometimes I can use the "Other downloads" option.

I'm not running a VPN, or any other networking software on my pc. This is for the full program, not the Windows Store app.


Secure Connection Failed

An error occurred during a connection to download.mozilla.org. The server uses key pinning (HPKP) but no trusted certificate chain could be constructed that matches the pinset. Key pinning violations cannot be overridden.

Error code: MOZILLA_PKIX_ERROR_KEY_PINNING_FAILURE

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Asked by kryptonitecb3 1 month ago

Last reply by NoahSUMO 2 hours ago

download.mozilla.org not secure

Second post trying to figure out what is going on. I'm getting the notification that I need to update Firefox, so I click the "download" button which takes me to "https:… (read more)

Second post trying to figure out what is going on.

I'm getting the notification that I need to update Firefox, so I click the "download" button which takes me to "https://www.mozilla.org/en-US/firefox/new/?reason=manual-update", I select the "Download Firefox" button and after a few seconds I get a "Secure Connection Failed" message.

Usually I can just open Chrome and download the Firefox installer but today I'm getting an error stating that "download.mozilla.org" is using certificates from a different website.

Is the download site busted, or is this just a me issue?

Asked by kryptonitecb3 6 days ago

Last reply by NoahSUMO 2 hours ago

MS365

bold text Trying to use microsoft 365 to open my documents AND PHOTOS, can't restore my MS account, original telephone and email have not EXISTED FOR YEARS. i EVEN MESSED… (read more)

bold text Trying to use microsoft 365 to open my documents AND PHOTOS, can't restore my MS account, original telephone and email have not EXISTED FOR YEARS. i EVEN MESSED THIS UP. I AM 89 YEARS OLD AND HAVE DIFFICULTY FOLLOWING DIRECTIONS, FROM ONE PAGE TO THE NEXT PAGE, EVEN WEN I TAKE MY TIME. I AM FRUSTRATED AND OVERWHELMED BY THE SYSTEM. I CAN'T VERIFY THAT IT'S ME. EVERY WHERE I TURN, I NEED A PASSWORD. THERE MUST BE A BETTER WAY! ANTE PUHALOVICH

Asked by apuhalov 5 hours ago

Last reply by markwarner22 4 hours ago

Problem with Discord

Every time I try to get on Discourd I get a message that says An error occurred during a connection to discord.com. PR_END_OF_FILE_ERROR Error code: PR_END_OF_FILE_ERROR… (read more)

Every time I try to get on Discourd I get a message that says An error occurred during a connection to discord.com. PR_END_OF_FILE_ERROR

Error code: PR_END_OF_FILE_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Asked by Carrie Kube 1 day ago

Last reply by markwarner22 4 hours ago

Two factor authenticion changes

Recently several apps that I have used for a long time are, for the first time, requiring 2 factor authentication, including Facebook. Additionally, apps which I had acc… (read more)

Recently several apps that I have used for a long time are, for the first time, requiring 2 factor authentication, including Facebook. Additionally, apps which I had accessed with user name & password, now saved and unchanged, but that I do not "own" are also requiring two factor authentication - in particular, Google Drive. Has something changed?

Asked by waltwrites 18 hours ago

Last reply by markwarner22 4 hours ago