Firefox Community Forum

Hi I need help as my Firefox browser got uninstalled this morning I had to reinstall and all my saved data has disappeared,

Please help retrieve old mozilla firefox data.

Every time I access the web I get a report from Norton saying "Threat secured". It attaches every single website that I open. See attachment for some exmaples (only variabole part of message shown apart from first one).This is occuring 50+ times a day but does not occur using Edge, so it appears to be related to Firefox. PLEASE help. Norton have not helped with this. Thank you- Colin O'Brien

Bug Report for Mozilla Team: When you open a Gmail PDF In another window, the zoom setting has a bad response, with much delay, I inform you of this Bug So you can fix it, thank you very much.

I recently re-installed FireFox after I suddenly had problems that the profile folder could not be accessed. I uninstalled it, then reinstalled it using the download from Mozilla website. This fixed the profile issue. I am using the latest version. Now, I find that most of the time, cnn.com won't load: I see messages on the bottom left corner that it is connecting to all sorts of web sites, in particular it tends to get stuck on "Sending request to signal-metrics-collector-beta.s-onetag.com" . I don't know if it eventually loads, I give up after about 1 minute. In Chrome, cnn.com loads instantly. In Firefox, BBC.com loads instantly. Microsoft.com loads instantly. I have installed the same extensions as before. I started FireFox with all of them turned off, no difference. As I mentioned, it does not load MOST of the time - once in a while it loads instantly, but later on the problem reoccurs. >What is wrong with FireFox and why won't it load CNN as quickly as before? I am using Firefox on Windows 11, I have Malwarebyes installed. Thanks, Adriaan

I have read all your tutorials. I was unable to have an important televisit with my doctor yesterday because nothing I tried worked. I am unable to use webcam for other sites until I resolve this problem. Previously I had no problem with my webcam but recently had to get new pc with windows 11 & needs to configure my pc to address this issue. I have another appt scheduled with another doctor & need to fix this problem asap Thanks

Every time I make Firefox full-screen, it immediately crashes and shuts down. I have restarted the computer, uninstalled and reinstalled Firefox, but it still doesn't work.

I suspect Firefox Relay is not allowing me to sign into a site on the internet. Following instructions I put the Relay Dashboard in my Firefox Settings or so I thought. How do I locate it?

hi, Recently, I updated my Fire fox browser after updating my all the bookmarks and saved info on browser are vanished. now browser also not support login with google id's why? , I switched to firefox just because I never face this issue with firefox. Now it does same as the other's.

Is is possible to disable the Autorun feature for downloaded video files in Firefox? I tried the Settings, Privacy & Security, Autoplay changing the setting to Block Audio & Video, but after the file downloads it still runs automatically.

Sez Firefox private networking is no longer available. I never used that and don't now. I have Mozilla VPN. I can see my profile, why does this saved site https://accounts.firefox.com/oauth/?client_id=e6eb0d1e856335fc&redirect_uri=https%3A%2F%2Ffpn.firefox.com%2Foauth%2Fsuccess&response_type=code&state=pkce2-73df1a7810d7e59bcc90cdf7dce94dbe81186b2af33facd6a9a49f5ee733ac54b38542da4a6ae482&scope=profile%2Bhttps%3A%2F%2Fidentity.mozilla.com%2Faccount%2Fsubscriptions%2Fiap%2Bhttps%3A%2F%2Fidentity.mozilla.com%2Faccount%2Fsubscriptions&access_type=offline&action=email&referrer=https%3A%2F%2Fwww.mozilla.org%2F&device_id=3751a95733644170af51ae7fe87afce9&flow_begin_time=1670109611613&flow_id=4f67ccaa7d57818e15d7ae6f5560db4e9fffb5b1751ecb0626e834bb2208ecea&user_agent=MozillaVPN%2F2.11.1%2B(sys%3Awindows%2B11) take me to the wrong place.

Please advise. I use Mozilla VPN quite often, mostly from Android phone (Google Pixel 9 Pro XL)

hi firefox, today i get an update of firefox, after updating my browser my all the saved bookmarks, history and my login details are wiped out. kindly check this why is it happened and resolve this thing. the data saved in browser is important for me, help me to recover it

Dear Firefox Support Team,

I recently encountered a problem while using the ChatGPT platform (https://chat.openai.com) in Firefox. The issue was that I was unable to type anything into the input box ("Ask anything" field). The box would not respond to clicks or keystrokes, effectively preventing any interaction.

After switching to a different browser (e.g., Chrome), the problem disappeared, so it appears to be specific to Firefox.

Kindly look into this compatibility issue. I’m using the latest version of Firefox on [insert your operating system, e.g., Windows 10].

Thank you.

Best regards, James Tang

Hello,

I'm facing an issue where my microphone does not work in Google Meet when using Firefox, even though I’ve granted all necessary permissions. This problem is specific to Firefox, as the microphone works perfectly fine in Google Chrome.

I prefer using Firefox because of its convenient screenshot features, but this microphone issue has caused major inconvenience during important meetings.

Kindly help me resolve this issue.

Thank you.