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FireFox is not showing the correct printer name

Our printers are added from a print server. FireFox is showing the full printer server path as the printer name. This is not good. Why is this happening? I have tried cle… (read more)

Our printers are added from a print server. FireFox is showing the full printer server path as the printer name. This is not good. Why is this happening? I have tried clearing the printer settings and re-adding the printers but this did not fix the issue.

Asked by jack.wells 1 day ago

Last reply by jscher2000 - Support Volunteer 1 day ago

Youtube IMG keeps getting selected randomly?

Okay so I have started using Firefox recently and the only issue I have with it is that when I use YouTube randomly the YouTube icon near the nav bar keeps getting select… (read more)

Okay so I have started using Firefox recently and the only issue I have with it is that when I use YouTube randomly the YouTube icon near the nav bar keeps getting selected. I am not sure why it is doing this though. It seems like it is happening when I change tabs and then change back but is also seems to randomly do this.

You can see what I am describing in the img provided. Thanks for the help in advance.

Asked by demitrius10 2 days ago

Last reply by Dropa 2 days ago

Can't load any pages after updating to FF 100.0.2 64-bit

Hello all, I just updated my Firefox to 100.0.2. After the restart nothing will load. I can't open the settings (it doesn't even open a new tab as it normally does when o… (read more)

Hello all, I just updated my Firefox to 100.0.2. After the restart nothing will load. I can't open the settings (it doesn't even open a new tab as it normally does when opening the settings). Typing about:config does nothing as well. I've tried bookmarks, typing an address directly into the address bar - literally nothing happens. It doesn't try to open the page, it doesn't give me the spinning circle indication that it is trying, absolutely nothing. I am running Win 10 release 21h2 fully patched. Windows firewall is turned off, tried disabling the AV. Other browsers including Chrome, Tor and Edge all work.

I am at a loss...

Jerry

Asked by eisenerj1995 2 days ago

Last reply by cor-el 2 days ago

Incorrect URL Suggestion

Hello all! Thanks for your time. When I log in to a certain procurement website associated with my employer, I use the following URL: https://solutions.sciquest.com/apps/… (read more)

Hello all!

Thanks for your time. When I log in to a certain procurement website associated with my employer, I use the following URL:

https://solutions.sciquest.com/apps/Router/Login?OrgName=MIT.

Once I have done so, subsequent typing in the URL field autocompletes to the shorter host:

https://solutions.sciquest.com/.

The only problem is that when I go to this shorter host, I am "Forbidden \n You don't have permission to access this resource." The website does not seem to allow anyone to go here.


I am on a holy quest to purge this unwanted autocomplete suggestion, but nothing seems to work. It is not appearing because of a bookmark or search history- I can delete places.sqlite to start fresh but the problem resurrects as soon as I first successfully visit the desired URL: https://solutions.sciquest.com/apps/Router/Login?OrgName=MIT.

When I use SQLite to look at places.sqlite, I don't find the shortened URL anywhere in "moz_places" but I do find it in "moz_origins". It appears there with a much greater "frecency" than the lengthier URL for some reason. ID #10 has "solutions.sciquest.com/apps/Router/Login?OrgName=MIT" with frecency 2100, and ID #11 has "solutions.sciquest.com" with frecency 16100.

If I try to delete #11, I'm not able to for reasons likely related to my lack of understanding/proficiency with SQL databases. The DB Browser I am using says "Error deleting record, foreign key constraint failed". But my suspicion would be that even if I did delete it, it would be re-generated whenever I login successfully. What I am able to do is edit the "frecency" field. When I change it to zero, and write the database, the option goes away. I fear that frecency will simply be reset next time I close and reopen however.

Thanks in advance! Dave

Asked by dave.reens 2 days ago

Last reply by cor-el 2 days ago

microsoft Pop-up

Every time I log in or refresh outlook, I get an email ad for outlook upgrade. It is from microsoft, and can be opened as an email, but it is an ad and can't be blocked. … (read more)

Every time I log in or refresh outlook, I get an email ad for outlook upgrade. It is from microsoft, and can be opened as an email, but it is an ad and can't be blocked. These emails remain blocked with Brave, and I am running an ad blocker. Will mozilla update to remove these ads, or is there an ad blocker that works better with Mozilla. When I inspect it, the first line shows:-

<!doctype html><html dir="ltr" xmlns="http://www.w3.org/1999/xhtml" translate="no"><head><meta charset="utf-8"/><meta http-equiv="X-UA-Compatible" content="IE=edge"/><meta http-equiv="pragma" content="no-cache"/><meta name="viewport" content="width=device-width,initial-scale=1,user-scalable=0"/><meta name="google" value="notranslate"/><meta name="format-detection" content="telephone=no"/><meta name="scriptVer" content="20220513004.19"/><meta name="physicalRing" content="WW"/><meta name="environment" content="Prod"/><meta name="bootFlights" content="sourcelistapi,novaappbar,sendClaimsChallengeInQuery,performanceDatapointHealth,patchnode"/><meta name="cdnUrl" content="//res.cdn.office.net/"/><meta name="backupCdnUrl" content="//res-2.cdn.office.net/"/><meta name="cdnContainer" content="owamail/"/><meta name="devCdnUrl" content=""/><meta name="ariaUrl" content=""/><meta name="compactAriaUrl" content=""/><meta name="wcssFrameUrl" content="https://webshell.suite.microsoft.scloud"/><meta name="scriptPath" content="scripts/"/><meta name="owaIsAuthenticated" content="OwaIsAuthenticated"/><link rel="shortcut icon" href="/mail/favicon.ico" type="image/x-icon"/><link rel="apple-touch-icon" href="//res.cdn.office.net/assets/mail/pwa/v1/pngs/apple-touch-icon.png"/><noscript>JavaScript must be enabled.</noscript><title>Outlook</title><style>@font-face {

Asked by 64bit_windows_10_user5 2 days ago

Last reply by cor-el 2 days ago

My browser will not open on my mac Acronis see it as Malware

I am getting the following errors due to vulnerabilities detected by Acronis Ceber protect: VERACODE:32409 VERACODE:33582 VERACODE:33588 VERACODE:33883 Along with 52 more… (read more)

I am getting the following errors due to vulnerabilities detected by Acronis Ceber protect:

VERACODE:32409 VERACODE:33582 VERACODE:33588 VERACODE:33883

Along with 52 more veracodes listed as critical

I have installed & uninstalled firefox and it no longer will run on my MAC.

Here is the warning I get when I look up more details from Acronis:

ERROR: 'VERACODE:32409' is a malformed CVE-ID. 'VERACODE:32409' is a malformed CVE-ID. It does not conform to the expected CVE-ID syntax, and it could not be converted into a valid ID.

CVE entries are of the form CVE-YYYY-NNNN where:

YYYY is a year (exactly 4 digits), and NNNN is a number (with at least 4 digits, or more than 4 when needed.) Examples of CVE-IDs that conform to the syntax: CVE-1999-0003, CVE-2014-9999, CVE-2014-12345, CVE-2014-7654321

Note: Beginning in 2014, more than 4 digits are allowed in the last portion of CVE IDs. For more information, see the CVE-ID Syntax Change page.

Old-style candidate names (CAN-YYYY-XXXX) are also accepted, but this style was discontinued in 2005, and further use is strongly discouraged.

Asked by titusetheridge 2 days ago

Last reply by Dropa 2 days ago

Annoying pop up

I have an annoying firefox pop up which keeps appearing on the screen asking me to put in my Primary Password. I had forgotten my original password so I reset it. The p… (read more)

I have an annoying firefox pop up which keeps appearing on the screen asking me to put in my Primary Password. I had forgotten my original password so I reset it. The pop up appeared again and I put in the new password and it didn't sign me in or disappear. What is wrong, how can I get rid of this as it appears every time I try to get on a web page and it is VERY ANNOYING!

Asked by margaretmackie 2 days ago

Last reply by Zmingong 2 days ago

Antivirus software

Every day I am interrupted by McAfee with daily notifications across my screen saying they have detected a virus and to sign up with them. I have NEVER been a customer o… (read more)

Every day I am interrupted by McAfee with daily notifications across my screen saying they have detected a virus and to sign up with them. I have NEVER been a customer of McAfee and would like these nuisances to stop. Is there a way I can ban them from my pc. Thank you.

joann

Asked by condogal 3 days ago

Last reply by Terry 2 days ago

Links Not Opening and Can't Download Anything

I can't seem to open certain links - especially in Gmail if I click on a link it won't open. Anything that requires me to upload from my computer - it won't bring up the … (read more)

I can't seem to open certain links - especially in Gmail if I click on a link it won't open. Anything that requires me to upload from my computer - it won't bring up the dialog box. I can't download PDF's from Firefox. I then have to go to chrome to do the same thing without a problem.

This issue only started happening once I updated Firefox 3 weeks ago.

Asked by arfasaira 4 days ago

Last reply by Zmingong 2 days ago

when I print with FIREFOX the fonts are HUGE. I tried everything I can think of and tried the print scaling, adjusting the print factor as suggested to another user. I don't have this issue with chrome or edge. Please help ! I like FIREFOX !!

I tried printing in FIREFOX while using PDF and receipts from Amazon and HP. each time the fonts are HUGE, but not if I use Chrome or Edge. Tried your suggestions and th… (read more)

I tried printing in FIREFOX while using PDF and receipts from Amazon and HP. each time the fonts are HUGE, but not if I use Chrome or Edge. Tried your suggestions and that didn't help. I see another user has had the same exact issue with no avail. I'd really like to get this issued fixed. I like FIREFOX and want to use it whenever possible, but being unable to print makes it a problem. I would appreciate a real solution. Thank you in advance, Alan.

Asked by adanks 2 days ago

Last reply by erinxwmeow 2 days ago

Lost account after restarting computer?

Hello, I just recently restarted my computer. After I did, Firefox asked me to sign in again. I did, but now I'm on a new account without any of my other profiles. This h… (read more)

Hello, I just recently restarted my computer. After I did, Firefox asked me to sign in again. I did, but now I'm on a new account without any of my other profiles. This happened once before and I was able to get my old account back, but I forgot how I was able to do that. How can I sign back into my old account?

Asked by lilysmith215.987 3 days ago

Last reply by cor-el 2 days ago

Onedrive won't open in Firefox.

This is the second time in 4 months I've had this issue. The first time I resolved it by clearing my cache. That isn't working this time. I've looked at the help articles… (read more)

This is the second time in 4 months I've had this issue. The first time I resolved it by clearing my cache. That isn't working this time. I've looked at the help articles and clearing the cache is there. This is where I found it the first time. Any ideas?

Asked by robynneda 3 days ago

Last reply by cor-el 2 days ago

RSMeans and Firefox compatibility

Hi there! Well, another company told my business partner that their product does not like Firefox so we should use Chrome and maybe Edge. First, that is a crock, but se… (read more)

Hi there! Well, another company told my business partner that their product does not like Firefox so we should use Chrome and maybe Edge. First, that is a crock, but seems to be a standard answer from anyone in the business world, sadly. I would not trust Edge or Chrome, especially those two, if they were the last platforms on earth. So, help pretty please?

Is there a setting that we can use that will assist in using RSMeans Online Version so it will work more effectively? Whenever we get an error message or it just won't open, they blame it on Firefox.

Asked by belinda.bentley 3 days ago

Last reply by Seburo 2 days ago

Word and some jpg attachmets not opening. AOL says it is a browser problem. Have cleared cache (previous advice) still got problem. This a new problem last month. Help please

Clearing the cache and opening in troubleshoot mode did not help, hence repeated question. All attachments open in Edge and Chrome but I like Firefox so very like to fix … (read more)

Clearing the cache and opening in troubleshoot mode did not help, hence repeated question. All attachments open in Edge and Chrome but I like Firefox so very like to fix the problem. Many thanks for help on this

Asked by DavidWalker 4 days ago

Last reply by cor-el 2 days ago

Screen goes black.

Yesterday when my wife tried searching on her computer within the Amazon site the screen went black. She is able to pull up the Amazon website but when she tries to searc… (read more)

Yesterday when my wife tried searching on her computer within the Amazon site the screen went black. She is able to pull up the Amazon website but when she tries to search for a product the screen goes black. There will be a split second when you can see the search results but then it goes black. I do not see any pop-up blocker warning at the top.This does not happen on other websites.

Asked by greyhndfan 3 days ago

Last reply by cor-el 2 days ago

moz back up says my profile is corrputed

moz back up says my profile is corrupted. my emall works in every way, but when try to use moz back u to make a back up it says my profile is corrupted . Can someone te… (read more)

moz back up says my profile is corrupted. my emall works in every way, but when try to use moz back u to make a back up it says my profile is corrupted . Can someone tell me how to fix this ? Or can someone tell what I can do that is better ?HELP!!!!!!!!

Asked by spyder3 4 days ago

Last reply by cor-el 3 days ago

Creating eBay listings using Firefox

I use Firefox to access eBay, where I sell items through listings that I create. These listings are all illustrated with photos. Within the past two days, my ability to r… (read more)

I use Firefox to access eBay, where I sell items through listings that I create. These listings are all illustrated with photos. Within the past two days, my ability to review my eBay listings, and specifically the photos I have included with them, has disappeared. I can see thumbnail copies of the photos but I can't expand the photos to full size. I click on the photos but nothing happens. Fortunately, I have been able to move over to Safari and while it doesn't have everything that Firefox does, it does work for creating and reviewing eBay listings.

Asked by tmrail 3 days ago

Last reply by Dropa 3 days ago