Showing questions tagged: Show all questions
  • Archived

ATO MYGOV Login fails

Hi Guys 'n Gals, As of today, I am unable to log into the Australian Tax office Business Portal or Business Services (BETA) through MyGov using Firefox browser. I can lo… (read more)

Hi Guys 'n Gals, As of today, I am unable to log into the Australian Tax office Business Portal or Business Services (BETA) through MyGov using Firefox browser. I can log in through Edge, no problem to both. I've cleared histories, cache etc on Firefox, and it is up to date. I've logged out, and logged back in. When I attempt to enter the email address to log on to ATO using Firefox, I can type the address as far as ".com". The moment I type ".", I lose the entire address, except for the ".". I don't get to the "com.au" part at all. I've contacted the ATO, they have no updates at all regarding issues with Firefox. We are getting close to Plan C (Sledge Hammer LOL). Any and all help gratefully accepted, I do not like edge....... Thank you Trina

Asked by admin381 2 years ago

Last reply by cor-el 1 year ago

  • Archived

How do I disable google translate?

And suddenly.. there was Google translate asking me to translate a certain website. For the life f me (and I googled myself silly) I CANNOT get it to stop. even when I te… (read more)

And suddenly.. there was Google translate asking me to translate a certain website. For the life f me (and I googled myself silly) I CANNOT get it to stop. even when I tell it I do not need it.

I've tried every trick I could find, yet to no avail.

I've NOT installed any add ons that would enable this. And it only happens with one website (hannants.co.uk) and no other (as far as I can see now). This is really ticking me off.

Like I said I googled to no avail and no extension within Firefox that I can see that are enabling. Can any one please help me is turning this piece of crap translation off?

Thanks

Harald

Asked by migkill5 2 years ago

Last reply by cor-el 1 year ago

  • Archived

Word documents open via firefox

When I try to open a word document from a website via firefox it will not open. Constantly gives me an error message. Been in touch with microsoft word and its not an iss… (read more)

When I try to open a word document from a website via firefox it will not open. Constantly gives me an error message. Been in touch with microsoft word and its not an issue on their side.

I can open the documents via microsoft edge but not fire fox.

I keep getting the same error

Asked by dpetch17 2 years ago

Last reply by ·´¯`·...¸>-)))º> ~dbben 1 year ago

  • Archived

Constant unresponsive pages/scripts etc

I am constantly frustrated by unresponsive pages / script warnings etc using Firefox. This never used to happen on previous builds -- I am using the latest 86.0 -- but … (read more)

I am constantly frustrated by unresponsive pages / script warnings etc using Firefox. This never used to happen on previous builds -- I am using the latest 86.0 -- but these occur so often that I am about to say goodbye to Firefox. This does not happen when I am using Chrome and other browsers.

I have been through all of the suggested steps to deal with these unresponsive script/page issues, and none has worked.

Would appreciate any help on this, but as I say I am about to leave Firefox at this point for Chrome and other browsers.

Thanks in advance...

Asked by darobin 2 years ago

Last reply by FredMcD 1 year ago

  • Archived

How to disable Command+D to "Bookmark This Page" in Mac?

I'm running Mojave 10.14.6 on a MacMini (late 2018) with 64 GB 2667 MHz DDR4 and Firefox v86.0 64-bit. I need to disable Command+D that's currently used to "Bookmark … (read more)

I'm running Mojave 10.14.6 on a MacMini (late 2018) with 64 GB 2667 MHz DDR4 and Firefox v86.0 64-bit.

I need to disable Command+D that's currently used to "Bookmark This Page".

I need Command+D for another use.

I've searched about:config for "bookmark" and get a lot of hits, but I can't tell which one controls the setting for Command+D.

Or . . . am I barking up the wrong tree?

I want to disable Command+D.

Leaving the ability to mouse up and click Bookmarks > "Bookmark This Page" is ok.

I just need to disable the keyboard shortcut Command+D for "Bookmark This Page".

Anyone got a "howto" for this?

Thanks!

Asked by JohnDohe 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Incorrect password when trying to create a new Recovery Key

I changed the email address for my Firefox Account today, which involved entering my password. The password was not recognized, despite having been used without any probl… (read more)

I changed the email address for my Firefox Account today, which involved entering my password. The password was not recognized, despite having been used without any problems in the past, and being stored unchanged in my password manager.

I managed to reset the password using my Recovery Key, logged in with it successfully, then tried to create a new Recovery Key to replace the now obsolete one. The process failed at the first step, however, claiming an incorrect password. I reset once more, again logged in with it successfully, and yet again I get an incorrect password error when trying to generate a new Recovery Key.

Obviously the password is working fine as I've successfully used it to log into this Support forum.

What could be the issue here?

Asked by Aerion 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Print Preview 86.0 too small to see. Also other print features now very difficult

My print preview is no longer available, and the new one is too small to see what's on the page. It's useless! Also, simplify page is gone (I understand "Reader View") is… (read more)

My print preview is no longer available, and the new one is too small to see what's on the page. It's useless! Also, simplify page is gone (I understand "Reader View") is the work-around. Also, it's many extra clicks to get to my system print controls to print properly.

Solving the print preview too small would go a long way towards keeping Firefox usable. The other things could certainly use fixing, however.

Thanks in advance! L.

(I have restored the old functionality temporarily with print.tab_modal.enabled preference set to false. Thanks community for showing me to do so! See https://support.mozilla.org/en-US/questions/1322623 if you want to know how.  However, usually Firefox takes these options away soon.  )

Asked by Ellis Eff 2 years ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

SSL not working when redirecting from non-www to www

Hello, im a web developer and have come accross a problem which only occurs in the firefox browser. When i design a website, i use the www version of it always, and have… (read more)

Hello, im a web developer and have come accross a problem which only occurs in the firefox browser.

When i design a website, i use the www version of it always, and have redircts for all other instances, eg; mydomain.co.uk > https://www.mydomain.co.uk http://www.mydomain.co.uk > https://www.mydomain.co.uk https://mydomain.co.uk > https://www.mydomain.co.uk

So they all end up at the secure www version of the website. This is done in the .htaccess file and works great in Chrome, Edge, Explorer etc just not firefox.

In firefox i get the error

Warning: Potential Security Risk Ahead

Firefox detected a potential security threat and did not continue to boothandco.com. If you visit this site, attackers could try to steal information like your passwords, emails, or credit card details.

What can you do about it?

The issue is most likely with the web site, and there is nothing you can do to resolve it. You can notify the web site’s administrator about the problem.

Ignoring it then procceeds to the full https://www. but that warning screen will be enough to put potential visitors off no doubt.

Is there an "easy fix" for this or is the only way to solve the problem to use up more SAN's and double up on www and non-www versions of each website?

Any help is greatly appreciated.

Thanks Chris

Asked by chris.cecil 2 years ago

Last reply by indiantrainask 1 year ago

  • Archived

"a webpage might be slowing down your browser." frequent persistent yellow pop up bug crashing my webpages. please make it stop!?

hello there and good evening:3 my husband and i are having this repetitive and extremely frequent bright yellow pop up with a robot that states "a webpage might be slowin… (read more)

hello there and good evening:3 my husband and i are having this repetitive and extremely frequent bright yellow pop up with a robot that states "a webpage might be slowing down your browser." then the option to wait, or stop it. i've ran out of patience with this notification to the point to where even though i'de hate to, i would have no choice but to switch back to chrome just to stop being spammed by this pop up while im trying to relax. it happens more frequently on youtube and walmart.com, and i just want it to stop because it seems as if when it does show up, once it starts it never stops, and it actually slows down my webpage to the point of becoming unresponsive and stalling/crashing my only webpage open at the time. my husband has the same issue and we both use windows desktop. it only started appearing after the latest update. please, can someone help me make this thing go away? its very stressful and i cant browse in peace anymore on firefox. yes we have turned off all background processes, and we both have scowered settings troubleshooting for hours at a time to no avail, it just never stops and it behaving like a really bad bug.

Asked by Sprinkles91 2 years ago

Last reply by w.al.whittle 1 year ago

  • Archived

permanently set default language

My current homepage is www.google.com. I would like to permanently set the default language to English (US) and have any homepage start in English (US) when I start the b… (read more)

My current homepage is www.google.com. I would like to permanently set the default language to English (US) and have any homepage start in English (US) when I start the browser.

Asked by pdmilkov 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Anyone else not liking the new way firefox is printing

I just tried to print a list for the browser on Firefox and the new print options are useless. I use to be able to simplify, change background and have more options. Th… (read more)

I just tried to print a list for the browser on Firefox and the new print options are useless. I use to be able to simplify, change background and have more options. This looks like the printing options on Microsoft Edge. I started using Firefox to get away from that. I mean if your going to mimic edge then why not use that browser instead??? Stop changing things. You update every 5 minutes and then it crashes, is to slow or just doesn't work. Slow the hell down and remember people like Firefox because it isn't like the big companies out there. It's a good browser. Leave it alone.

Asked by Izzy 2 years ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Screenshot issue in Firefox 88

Does anyone know if the screenshot issue with Firefox 88 resolved in version 88.1? I had to rollback to a previous version as screenshot wasn't working properly in 88. … (read more)

Does anyone know if the screenshot issue with Firefox 88 resolved in version 88.1? I had to rollback to a previous version as screenshot wasn't working properly in 88.

Asked by brianheckert 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

highlight duplicate tabs on hover

Hi is there a way of having the same functionality as Opera has on highlight duplicate tabs on hover. https://blogs.opera.com/desktop/2020/02/r2020-opera67-tidy-your-brow… (read more)

Hi is there a way of having the same functionality as Opera has on highlight duplicate tabs on hover. https://blogs.opera.com/desktop/2020/02/r2020-opera67-tidy-your-browsing/ I use this all the time in Opera and I would love to see this feature in Firefox.

Asked by Dajjen 1 year ago

Last reply by TyDraniu 1 year ago

  • Archived

how to set print left margin

hi all, please help. from version 89.0 every time I print a PDF document (portable document format), firefox print to center page, how to set the left margin ? … (read more)

hi all, please help. from version 89.0 every time I print a PDF document (portable document format), firefox print to center page, how to set the left margin ?

Asked by hendrang67 1 year ago

Last reply by Shashank Shekhar 1 year ago

  • Archived

Homepage issue

Hi, I have a weird issue with firefox upon the initial launch. When I turn on the computer and click on the firefox icon, it shows microsoft bing then I close that tab an… (read more)

Hi, I have a weird issue with firefox upon the initial launch. When I turn on the computer and click on the firefox icon, it shows microsoft bing then I close that tab and I'm back to the firefox homepage on the next tab. It's like somehow it's merged with firefox and I tried adjusting the settings and nothing works.

Asked by c_kording 2 years ago

Last reply by cor-el 1 year ago

  • Archived

Update to firefox

Hello everyone, I recently just restarted and re-downloaded the new Firefox update but for some reason none of my bookmarks, passwords, tabs, history, or anything was sav… (read more)

Hello everyone, I recently just restarted and re-downloaded the new Firefox update but for some reason none of my bookmarks, passwords, tabs, history, or anything was saved. It basically wiped my Firefox clean and i don't know how to get everything back. Anyone know what I should do? Appreciate the help! Thanks.

Asked by Ace Mason 2 years ago

Last reply by Mamoon 1 year ago

  • Archived

Show downloads automatically when downloading a file

I just switched back to Firefox and found that now when you download a file, you have to click on the little arrow next to the status bar to see the downloaded files. I … (read more)

I just switched back to Firefox and found that now when you download a file, you have to click on the little arrow next to the status bar to see the downloaded files.

I much prefer the way Chrome handles this. Whenever you download a file, it automatically shows a bar at the bottom of the screen showing the file progress, so you can immediately take actions like cancelling, or navigating to the file directory.

Is it possible to have Firefox display the downloads window automatically whenever you download a file?

Thanks! -Alterius

Asked by Alterius Omega 11 months ago

Last reply by cor-el 11 months ago